[Resolved]  Sendmygift.com — Fraud - pathetic customer service-need refund

Address:Bangalore, Karnataka
Website:www.consumercomplaints.in

Very bad experience of shopping with sendmygift.com . I have ordered flowers delivery on 14th Feb, supposed to delivered by 6am today. order ID[protected] is not trackable.

Adding more there is no one who can take my call, though customer service is 24/7.

Also I gave 149 INR extra for midnight delivery.Why you ppl take orders i[censored] dont deliver it .

I need a refund of my money ASAP
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2018
Complaint marked as Resolved 
Amount was credited back to my account. Still not recommend this site . Thanks
SendMyGift.com customer support has been notified about the posted complaint.
Feb 18, 2016
Updated by Payaljan10
No issue resolved... Delivery of products not done.. Money taken and return ing the money.. Who marked it as resolved???
Feb 19, 2016
Updated by Payaljan10
I have already clarfied in my first complaint for "REFUND of 478 INR" as flowers are not delivered and now no use of delivering them.How many more number of times do you want to ask??(pics attached for reference of deduction)

Feb 19, 2016
Updated by Payaljan10
I have already clarified that I need "REFUND OF 478INR"
Feb 21, 2016
Updated by Payaljan10
On 19th Feb I have already given all details to ur customer service agent via call.(attached pic )They said I will receive refund within 2 days. 2 days passed "REFUND STILL PENDING"

Refund my money ASAP
Feb 22, 2016
Updated by Payaljan10
Refund received. Get ur technical issues resolved to make goodwill in market. Also make sure ur customer support strong. Thanks
Complaint comments 

Comments

2 days passed still no refund received..
Is your customer service agency sleeping on duty?
Give my money back..
I have already clarfied in my first complaint for "REFUND of 478 INR" as flowers are not delivered and now no use of delivering them.How many more number of times do you want to ask??(pics attached for reference of deduction)

On 19th Feb I have already given all details to ur customer service agent via call.(attached pic )They said I will receive refund within 2 days. 2 days passed "REFUND STILL PENDING"

Refund my money ASAP

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SendMyGift.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    760
    Pending
    0
    Resolved
    493
    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
    View all SendMyGift.com contact information