| Address: | 110010 | | Website: | send my gift.com |
Order number :[protected]
I had ordered a gift for the valentines day, which has not been delivered on 14th feb ( as promised ) but still the gift hasnt reached . It is 16th feb today.
The contact number they have given on the site doesnt ever forward the call to the customer care representative . The chats are so irresponsive, that they only have few sentences to write ( it will be delivered, dont worry and all that ) .
listing all the problems below:
1. there is no mail received on my registered email id about the status of the order, what is actually happening to the gift ordered.
2. no response from the customer care contact number given .
3. The people in the chat section should be able to satusfy the customer.
4. There is no update in the website too about the status of the order.
5.. only msg i have received is that the money has been deducted from my account for the payment i made.
I am still waiting for a response, which i hope i get now.
Regards,
Dr Girija Was this information helpful? | 
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