[Resolved]  Sendmygift.com — Horrific experience (Order no[protected]

Address:	Bangalore, Karnataka, 560102
Website:	www.sendmygift.com

I had heard some good reviews about sendmygift and regarding their same day delivery. But after my experience with them I would never ever again use sendmygift and will also advice my friends never to make any order via them. So I had ordered some chocolates for my wife on Chocolate day (Order No:[protected] to be delivered on the same day till 9pm.
I called the customer care at 6 pm and 8 pm and they assured me that my order will be delivered till 9 pm. Post 9 pm I called the customer care and he assured me my order will be delivered by 10pm.
Then I get a call from warehouse manager saying that my order will be delivered by 10 30 pm
So wait till 11 30 pm and then I called the manager to know my order status and he said my order could not be delivered.

My only point is if you cannot stand on your same day delivery then why do you put your customer on hold.
It was really a horrific experience with sendmygift . Just a piece of advice, just stand by your words and please pay due importance to customer.