Sendmygift.com — Late delivery; even then the item ordered was not delivered

Address:Jaipur, Rajasthan, 302019
Website:Sendmygift.com

I ordered a chocolate truffle cake, a bouquet combo and a cushion for mid night delivery on 19/2/2016. After calling multiple times the order was delivered the next day at 3pm. But instead of a Chocolate truffle cake i received a butterscotch cake which was not fresh and was not worth eating. When I complain about not receiving the right order and the cushion i was assured that the delivery of the correct order will be done in 24-48 hours. Its been a whole week now and I have not received the cake, cushion and a celebration pack as a compensation which I was promised for not delivering on time. I have called the customer care hundreds of times, e-mailed them with my issue but no one has taken any action yet. It is really very unprofessional on your end. This is not a way to do business. Really disappointed with your services.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SendMyGift.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    760
    Pending
    0
    Resolved
    493
    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
    View all SendMyGift.com contact information