[Resolved]  Sendmygift.com — Order #[protected]... Order not completed

Address:	Bangalore, Karnataka, 560094
Website:	www.sendmygift.com

I ordered this Order #[protected] on 13th Feb 2016 afternoon on getting confirmation from their customer care people who respond only on chat in the website sendmygift.com that my order would be delivered on 14th Feb 2016 before 9pm.

I followed up with then called 10000 times their customer care number[protected] /[protected] but it always said cant be picked due to congestion not sure there is congestion 24*7 for any company. They used to respond only on chat but they give same copy paste answer that it will be delivered soon .. But till today at 3pm 16th Feb 2016, it has not been delivered.

Hence I have requested for refund which hasn't been done yet. Can someone take any action on these guys.