[Resolved]  Sendmygift.com — Order not delivered and no refund yet

Address:	Bangalore, Karnataka
Website:	www.sendmygift.com

I placed an order[protected] for Rs. 799 on 11-Jan-16 to be delivered on 14-Jan-16. The order was not delivered till 15-Jan-16. When I spoke to their customer support, they said that they would not be able to deliver and promised me to refund the money. My money was not refunded for 10 days. Then, I called their customer support 3 times to follow-up for the refund. Once, my call was put on hold for 30 minutes and then the call got disconnected. I chatted with their customer support 5 times. After that, I sent a mail and there was no reply. When I called them again, a gentleman spoke to me and sent me a mail on 30-Jan-16 promising refund. Till now, I have not got the refund.

I am very sad to see that many customers are facing the same scenario.