Sendmygift.com — Order not delivered-cancelled-refund pending for over a month

Address:	560102
Website:	www.sendmygift.com

Horrible experience with sendmygift.com.
You people are not running a company but I feel it is some kind of MONKEY BUSINESS. Change you motto from "Delivering Emotions" to "Playing with Emotions"

AWFUL. AWFUL.AWFUL

Ordered ID:[protected]
Order Date: 27th Jan 2016
Waited for Order for three days. 28th, 29th and 30th Jan. Finally gave up and CANCELLED around 1st or 2nd Feb.

Waited for their entire 3-10days refund policy. Called them after that for multiple time.
Same response " We are escalating your issue. Your refund will be processed in 24-48hrs"

Its 26th Feb today almost a month since cancellation and I am yet to receive the refund amount.

Look into this matter and refund asap or I will be forced to put a complaint in Consumer Court.

Regards
Nishant Satyam
[protected]