[Resolved] Sendmygift.com — Order not delivered (No[protected]

liji john 11

from Thanjavur, Tamil Nadu

Address:	560102
Website:	www.sendmygift.com

I have ordered a product on feb 11 with order no[protected]. I have paid the amount 799 rs.But till now they are not delivered the item. no response even if you call and ask they says there is no status with this Order ID, I don't understand there business policy and followup procedure.

They are making the fraud of the customer and increasing there business by cheating. I need some support to take necessary action regarding this company to stop cheating to customer and shut there business. If they doesn't know how to support a customer and make them satisfactory, they are not allow to cheat. Money always doesn't matter, but if you open a company for online business, then don't cheat to customer. Customers only make your business and shut them also.

If this messages is reaching to any higher authority or person, please get in touch with me to take necessary action on this company.

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Feb 24, 2016

Complaint marked as Resolved

Even they cannot given the gift on time they could deliver once I have registered the complaint...They have given the compliment gift also as promised.Quality of the product was good...Expecting timely delivery on future...

SendMyGift.com customer support has been notified about the posted complaint.

Feb 18, 2016

Updated by liji john 11 After seeing this complaint send my gift team send me the ordered gift on the same day itself.Thanks for that.But I have 3 complaints about this delivery.

First one I have ordered a 16 Ferrero rocher chocolate bouquet in that only 15 was there and bouquet looks different from what i have ordered.second one is when I have ordered customer care support team told me that they will give a complimentary gift of rs 299 which is a teddy bear.I didn't receive that too...third one they didn't delivered the message I have send.

So please try to complete what this site has promised.I have ordered from this site as they were saying this much things...Make the things more perfect...

Feb 24, 2016

Updated by liji john 11 Send my gift team have delivered the complimentary gift..It is really beautiful...I appreciate that...I am giving the status of this complaint as resolved...I have a small suggestion in future deliver the gift on time...do the things in a perfect manner as you are promising..then you can get a good will...Always remember customer is the king...Hope this company can perform very well in future..All the very best...