[Resolved]  Sendmygift.com — Order not delivered:[protected]

Address:	560087
Website:	www.sendmygift.com

I placed an order yesterday and didn't get any update from their side yet. The customer executives don't respond at all. They should not be even having the "Live chat" option.
On the website, track order option doesn't track anything. It just doesn't give any output at all-no error or success.

The order id is:[protected].

After trying repeatedly, the exec finally replied saying they are in the process of delivering. What does that mean? I wanted flower delivery on valentine's day and what use will it be of today. Can't they read the delivery date?
I want my amount refunded.