Sendmygift.com — Ordered online gift for my wife but gift not delivered.

Pawanjeet Kumar

from Chennai, Tamil Nadu

Website:

sendmygift.com

I ordered black forest cake 1/2 kg and bunch of 12 red roses on 12 Feb 16 and scheduled for standard delivery on 14 Feb 16 (delivery timing between 9 am to 9 pm) to my wife who is presently in ranchi, jharkhand. However the item was not delivered to my wife and the customer care email id given on the is fake, contact number is always busy and online chat does give just one response it will be delivered. This site is totally fake.

The email id of customer care given on the site is fake, contact no. connects with computerised tone all our executive are busy but never a representative attends your call even if you wait for hour or so They deactivate your login id and password, next day after you place your order and paid for your order. This site is breaking the confidence of customer who buy things online, there should be some mechanism to ban such site.

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Comments

R. Rajkumar

from Chennai, Tamil Nadu

I ordered for a cake along with a bouquet on sendmy gift site to deliver to my wife on the valentine day 14/02/16. But till now the order is delivered. The order number is[protected] made on 11.02.16. Nobody attend the call or chat. Poor Service.