[Resolved]  Sendmygift.com — Pathetic service

Address:Bangalore, Karnataka, 560010
Website:Send my gift

Order number[protected]
Date of incident - 12th Feb'16

The order was placed on 12th Feb'16, the delivery date was the same day & as i see a lot of complaints registered here even the product ordered was not delivered . However, when you are placing the order the customer support is excellent because they are excellent in the fooling business.

Initial follow up call was the only time i could speak to the customer service executive post which all the calls got disconnected as all of them were busy chatting with the new buyers whom they could easily fool as it was valentines week. The chat service after you place an order is pathetic as the only message you see is everyone joins the chat & leaves the chat because they have nothing else to say other than stating the product will get delivered by 9 PM tonight.

Email service is incredible because all other online websites where you shop at least send you a confirmation email that the order is placed but send my gift unfortunately they don't have time for that because they are fooling the new buyers. And, will never reply back to the follow up emails sent by you.

I really need my money back at the earliest!!! Overall a worst online buying experience ever had till date !!!
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I ordered a combo of bouquet and cake from send my gifts on 13 Feb to be delivered on 14 Feb but not received yet pathetic service even the customer care number seems to be fake would never order anything from this site and will suggest everyone not to buy anything from this site I want my money refunded or else I will file a complaint against this site in consumer court
Please note the email with the required details have been sent on 21st Feb'16 for the refund. Kindly confirm by when the refund will be credited back???
Can I get a confirmation by when the refund will be credited back??? I gave the required information on 21st Feb'16 and its almost going to be a month I have given the details & the refund is still not credited..can someone look into this & close this asap

Bangles booking May 20th Order No 145082180 but still no delivery.

Bangles booking on May 20th but still no delivery. Order no[protected]. Please delivery my bangles as early as possible date.

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    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
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