[Resolved]  Sendmygift.com — Payment done but order not delivered

Address:	Bangalore, Karnataka
Website:	www.sendmygift.com

Order no.[protected].

Order was made on 8th February 2016 and was supposed to be delivered by 09th February 2016. The Valentine's week is over and still the gift has not been delivered. The sales representative Neelima Reddy assured me that the gift will be delivered in time. The company doesn't respond to emails, chats or calls after order is placed. I have followed up multiple times with them but no response. I wanted to cancel the order and get my money back but there is no option on the site to cancel order. I mailed them about it but no response. The order includes one flower bouquet and a pack of chocolate. Attaching the order screenshot and mail screenshot. The status of order shows pending and when I asked Neelima about it she said it has to be pending only.