Sendmygift.com — "payment received delivery not made and refund also not made

Address:560102
Website:www.sendmygift.com

I Have booked a gift in send my gift.com on 5th June 16 which was supposed to get delivered on 22nd June 16 . They told the delivery will be made on the scheduled day. They did not deliver.
When I called next day to enquire they don't have track of the order number and not responding correctly about Refund of money which they received during order placement.

Order number :[protected]
Product Name: Deluxe Celebrations
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    SendMyGift.com Phone
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    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
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