[Resolved]  Sendmygift.com — Product undelivered for so long

I ordered a gift on feb 15 which was supposed to be delivered on Feb 16. However, fake promises! The customer care people keep on saying to just wait for a day more. I even got a message saying that my product has been shipped and will be delivered shortly. They say it was an error and the product is still in processing. Such a bad experience. For how many days I have to keep on waiting like this.