Sendmygift.com — Refund not processed even after more than a month

Address:	Bangalore, Karnataka, 560102
Website:	www.sendmygift.com

The company didn't delivered my gift on time and after cancellation of order they are not refunding the amount. Many users reported same issue but no action has been taken. I have been told that I will get my amount within 7 days but it's been more than a month and I haven't got it back. The customer care people don't even transfer the call to senior level nor they arrange a call back. I have been calling them every week and I get same response but no action.