Sendmygift.com — Refund not yet received

Address:	Bangalore, Karnataka, 56001
Website:	www.sendmygift.com

I had order cake from www.sendmygift.com on 19th dec-16 order no.[protected]
first of all they were not able to delivery on time, because of which they canceled the order and till now i.e after 2 months also my refund is pending
every time i all they said it would be done in a day or so
but no stay till now
every call i had to bang my head for more than 30 mins, waste my money and time but no reply

please help in getting the same