[Resolved]  Sendmygift — Did not deliver product

Hi,

I placed an order(order no.[protected] on 11th Feb to get it delivered to Bangalore, India on 14th Feb for my husband.

The order was successfully placed, I got order and payment confirmation email also. But he received the product yet, I tried reaching out to customer care no, live chat on the sendmygift site and even messaged them in Facebook. The live chat no one answered when I asked the order status. Customer care no is always busy.I sent them mail also but no reply.

I am currently in US, while placing order i confirmed a number of time if they can deliver it on 14th or not. But this site is fraud it seems. Even i came to know about similar experience with them from few others.

Today also they are not responding. It already spoiled my day. But still if they can deliver it now I am OK. Else i would assume its a cheat and will make people aware of this.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
SendMyGift.com customer support has been notified about the posted complaint.
Feb 14, 2016
Updated by Tithi Biswas
typo error- my husband has not yet received the product yet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SendMyGift.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    760
    Pending
    0
    Resolved
    493
    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
    View all SendMyGift.com contact information