[Resolved]  Sendmygift.com — Not only a delayed delivery but not a single item delivered that I ordered for

Address:411036
Website:www.sendmygift.com

14th Feb 2016
Client Number: [protected]

First time visitor and was surprised to notice that after a prior order placement, that it would become such a worse nightmare that tracking it down would be impossible.

The chats /emails are not being responded. And the Customer Care number is just taken to fool the customers which just has the automated message - High call volume. Maybe since everybody would be wondering where did their parcel go.

The parcel was finally delivered after a long wait and then i notice that it had a completely different stuff than what I had ordered for.

I understand that impolite language isn't good at such a platform but what if the level exceeds when you do not get a response at all. Whom to reach out to for a solution.

Emails are not being answered and now it gives a failure /bounce back notification. I had emailed for Return and Refund - no reply yet.

Even the tracking order functionality is of no use.

This company should be taken off completely before we witness it as a pain for others too.
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May 6, 2016
Complaint marked as Resolved 
NOT RESOLVED UNTIL NOW. NO EFFORTS ARE BEING TAKEN.
SendMyGift.com customer support has been notified about the posted complaint.
Apr 02, 2016
Updated by Sunny Na
SENDMYGIFT.COM - Not bothered to respond at all inspite it was marked to their concerned dept. to pay heed too.

Not recommended to anyone at all. Please check the reviews before transacting to that others do not fall a prey to their misleading offers.
Apr 19, 2018
Updated by Sunny Na
SENDMYGIFT.COM

RETURN MY MONEY
Complaint comments 

Comments

Money refund is what i can resort to as the purpose of timely and appropriate delivery cannot be restored OR help me with the Delivery of products I had ordered for on 9th April 2016.

Kindly confirm because then I need to share my new address as I have re-located.
Such a simple way to escape by saying sorry and when its time to give a solution, it gets out of business. I don't understand whether it actually matters and is there a willingness to do business for a longer term.
Pathetic commitments. Please do not commit when its hard to live by it. Do not write false statements when its not intended.

Business doesn't last for long by cheating your customers. Not sure what ethics are implied here.

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    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
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