Service Delight — refrigerator not cooling

Sir/mam

My sansui refrigerator vm48411 not working i. E. Not cooling from past 20 days

I msg 'svc' too on 53030
But no-one responded may be due to lockdown
Now i am writing this mail
To get proper arrangement of servicing of this refrigerator which i purchased through flipkart dated[protected]

Pls respond asap and resolve my concern

Regards
Parvinder
[protected]