| Address: | Pune, Maharashtra, 410033 | | Website: | www.sevenmantras.com |
Fraud c0mpany: be aware while purchasing
I ordered multi purpose fouldable wardrobe product from sevenmantas.com (order no. 4178207) on 4th of june2016 but while delivering i received drill set (photo attached). i tried several times to reach the company but till date they are saying we are in the process. this online trading is total fraud company with no response for after sales service. i have made several calls and emails but they don’t respond as i receive auto generated mails only.
After several follow ups with the so called office which they dont have (its just a call centre) they have taken my wrong product which they call it as ‘reverse pick up’ which was done on 6th july 2016 with the assurance that i will get back my refund, but till date i haven’t received any refund from them. whenever i call customer care they told senior is not available. i have provided account details also for refund, but till date (24/07/2016) they are saying we havnt received the reverse pick.
I request seven mantras customer support to refund my hard earned money asap, otherwise i will left with no other option to fight in a consumer court to get my money back and also to inform advertising newspaper about fraudulent activities.
I dont find that this is the right company to take product or purchase –be aware.
Vaibhav p
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