[Resolved]  Www.sevenmantras.com — Did not receive order even after 20 days !

Address:Pune, Maharashtra

I had ordered 1 dozan mangoes on 1st May. And did not get any delivery yet. I had emailed the customer support several times. But no response. After calling customer care 2-3 times, I got a response that, "You will definitely get your order delivered in 2 days" .. And I am still waiting after 2 days for order. I had even emailed them to cancel off my order but no response yet. ! I called them on 21st May morning- For last 3 times I had called they had only 1 response - "We have forwarded your query to our senior officials" . I could not understand after confirming my address on phone, what more details do these people need form me ! I told them, If I do not get a email from your senior officials, i am gonna call u back after 1 hour. Then I got a call saying - "Your order will 100% be delivered today evening itself !" I felt they might have given this answer just to cool down my anger so that I do not bother them for rest of the day ... And yes my guess was right.. Its 9 PM and I am yet to receive my order !
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Aug 14, 2020
Complaint marked as Resolved 
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