[Resolved]  Shaadi.com — Unethical behaviour

Address:Chennai, Tamil Nadu, 600089
Website:www.shaadi.com

I went for select shaadi plan and paid 10, 500 Rs via debit card. My shaadi.com profile is SH22664161. After they have taken my money, I was promised a call bac with the dedicated advisor. That happened after a lot of complainings and lot of hustle bustle. The dedicated advisor's name was Pranabesh Chandra. The person who was facilitating my slect shaadi membership payments and other formalities was NIkita. the phone number is [protected]. The dedicated advisor promised that he will send 4 matching profiles to us before yesterday but he did not send . No one is picking up the call now. Even when I called up someone picked up and then after listening to the problem cut the call.Please help here.It has been over one week now. They promised to send 4 profiles each week. One week got over and there is no response
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Nov 4, 2016
Complaint marked as Resolved 
People-Group / People Interactive India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
People-Group / People Interactive India Customer Care's response
Dear Debarupa,

We are sorry to know about your experience and have escalated this to the concern team.

Please provide us sometime to review your profile details before we connect with you so that we get this resolved for you at the earliest.

Regards,
Shaadi.com
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