Shadowfax Complaints & Reviews

The delivery boy called me saying he is at my place and asked for the otp, i wasn't at home and asked him to come down the road where i was, he took my otp daying he'll come n deliver in 2 mins... but he never came... Am sure shadowfax has the recordings of the call and should able to trace that ### for cheating a CUSTOMER like this... Need this reaolved asap.

Hello Team,
I've ordered a product on 15th May and got it on 20th May within 5 days. But due to size issue i've requested for replacement on the same day i.e. 20th May. Clovia scheduled my pick up on the next day and i got a message aswell that my pick up will be done on that day with your shadowfax agent contact number. He never called me but i called him several times and every time he said yes ma'am coming but he neither came nor he call me once. I waited for 3 days for him, lastly he said i dont have your pick up order number and when i tried to check my order status on your shadowfax site i can saw that the status was cancelled. I have not done anything then how can my order got cancelled? What kind of service it is? You don't value your customer.
Worst service ever. Clovia scheduled my parcel pick up two times but no one come to take it.
Could you please solve my issue ASAP.
Email : [protected]@gmail.com

Thanks & regards,
Shilpi Sarkar

I got a tored piece of cloth instead of my order of 8 set bra and panty I would like to get my amount refund by the company as soon as possible

Online purchase item not delivered.but tracking shows delivered.i try to contact customer care team not able connect them directly.registered complain in site and waiting for reply since four days.

I have ordered one dress on 16th May 2022and till date it's not delivered when I called courier service of shadow fax he asked me to download anydesk and telling me to pay rs.5 from my debit or credit card as my parcel kept on hold because of wrong address.

I get all my parcels on the same address and never missed one.Why will be a problem of address issue now.

The no.that i called and spoke is.[protected].

My parcel AWB no.is SF[protected]FPL

Please help me in getting this parcel orelse i need refund for it.

I have order the product from mesho but I haven't received the product in the tracking sms they showed me I have received the product but I didn't get my product so please solve my problem give me refund please
Thank you

As i have done my order of cammisoles from meesho. Due to some size issue i apply the return for it and yesterday one pf the delivery partner came n took the parcel from me but now he is not updating that the product has been taken by him n just because of that a seller is not returning my money . As we are doing so much soo much for our worth living I don’t know why people are cheating like this i want a solution as soon as possible kindly ressolve it

हमने ऑनलाइन एप द्वारा प्रोडक्ट मंगाया तो प्रोडक्ट को deliver करने की जिम्मेदारी shadowfax को दी गई। इन्होंने हमारी बिना इजाजत के हमारा product cancel कर दिया। agent का कॉल आता है बोलता है की उसे डिलीवर करने के लिए pin चाहिए पर वह, pin का गलत उपयोग करके हमारा प्रोडक्ट कैंसिल कर देता है। आज भी उसने हमारे साथ यह दोहराया है। shadowfax द्वारा हमारे 3 प्रोडक्ट को cancel किया जा चुका है। अतः आपसे निवेदन है किया कृपा करके इसपर कायबाही करे और हमारी समस्या का निवारण करे ।।

My order from Meesho has been picked up and later updated that it has failed QC. ...But my product is not returned and I am not able to contact them.

On contacting with the pickup guy i came to know that he has kept the product with himself only and not submitted further.

He has blocked me from calls and whatsapp as well.

ORDER NUMBER:
R[protected]FPL

Please help on this and punish the fraud pickup guy.

Delivery boy took my product and on the app it's showing product did not pick up bcoz of that they are not giving me the refund.
Now i have no product bcoz delivery boy took it and i can't contact the delivery boy also
Pls try to solve my problem.i can't contact your company bcoz of poor services

I have ordered a product from meesho and I have received a defective product so raised a return request and for return pickup they allocate shadowfax as a delivery partner, A delivery guy has come for pickup but the status was qc failed for my item, Later i contacted the pickup partner he has not submited the product in the company and kept the item with him self. without seeing the item how shadowfax report as qc failed I want to return...

I refer my friend referal bonus is done . payment was not received my bank .while asking in chat support they was not answering to me.can you resolve this issue .Rider I'd 1746343...

Ur courier boy has taken return product and didnt give any msg slip. Due to this im not getting refund for my product

Sir
I order a product from messo but product are damaged so i request to return my order ( Tracking id- R[protected]FPL). Abd also return are approved. And pick up hand over to shadowfax but 10 days has gone no response from here please help me to avoid waste of my money . I have not problem with messo but problem issued by Shadowfax so bad service i think it is so bad service in india.my contact no- [protected] Please help me...

I ordered from Zapvi on 4th May 2022. This is my order ID 5028354. I received a mail on 9th May that confirmed that my product have been delivered and recieved. I did not get any order. I've complained alot of times and there's no response. I look forward to a reply. Please solve this issue asap. This wasn't expected from shadowfax.

My wrong product was taken by delivery men so that there is no refund and my other order also taken by him no refund

Pls pickup up my parcel order no. R[protected]FPL . U hold it. 2time call me by the customer but I did not pick up due to reason. So pls after this u pick up my order it's a request . Resolve my problem soon as possible....

I have to return the two products one is chappals and another one is dress which is the exchange one but also another time got defective products. So this time i didn't have chance of exchange so i placed return in meesho app they have scheduled to shadowfax. But they are not calling for pickup and for the dress the mentioned the status like pickup is qc failed. They don't even called me or came to my home and mentioned like that. For the chappals they don't called and mentioned customer not connected.
This is happening all the time with shadowfax when i have returns or exchange. R[protected]FPL this one is for chappals R[protected]FPL this one is for dress (new one i have reinitiated).

The order i placed on 19th April was returned on May 10th. Yet the order hasn't reached the seller. No way to contact them and they never contact you as well even if they promise in 24hrs they would contact me. It's been a month since this long exhausted tracking has been going on. With no respect or value for the customer.

Delivery boy not received my product for return