Shadowfax Complaints & Reviews

I have paid the money for my COD Shipment SF[protected]FK via UPI on their Shadowfax Payment Portal. After completing the payment they did not update the payment status and still given COD. After raising multiple calls and emails there was no response from their side. It is disgusting. Extremely dissatisfied! Why do you guys don't have any proper customer service? What do you think of peoples' money? Worst company for delivery

Delivery agent mistake and not given any reciept of return product and not given any successful code... without receipt how cn i get my refund
Tracking id is R[protected]FPL

Contact me urgently

I request to cancel my online oder but they don't accept it

I did not get the product. butt product are not delivered but show me delivered . My connect number are the wrong this order [protected] and real number is [protected] . Delevery boy are thief . This guy's are stolen my order .

When your delivery boy delivered, he ask a otp, he told if I don't give the otp he can't delivered my parcel. Than I give him the otp. After he leaving I got a massage that I opened meesho app. Than the product was wrong so I return it. After 2 days I got a message from meesho that my pickup was completed and my refund was processed. But they don't came for pickup. Than I checked account details and meesho there was add a new account number of the return boy. Than I called meesho customer service, they told me the refund was processed in this delivery boy account. Shadowfax please do something, tell the delivery boy to give my refund. It's so nonsense think, how can they cheat. If he not gave my refund back than I'll reside a police complaint against the delivery boy and also courier service. I have all proved the recordings, the screen shot etc.
His name- Chinmay Kabiraj
Phone number- [protected]

I want a combo of one wireless headphone and one airdopes through vishal traders.After order h decide i want to cancel it but there is no option to cancel it .I called customer care but no one response.I called shadow fax also but no solution happens.I want to cancel it.

In 28th June i accidentally give a order of amazing combo of rupees 1599. But I don't want to take the order. So I try to cancel it but can't find anything for cancellation option.
Please help me out by showing how to cancel the order
Order number GN5591

Order ID [protected].
Today my order delivery date but your courier boy call me and say tomorrow order dispatch confirmation. But my order automatically cancel.
मेरे order cancel नही किया ।delivery boy मेरे पास आया ही नही।
Please solve my problem.

I have not Received my Product and Delivery boy update Directly to Open Delivery..what is this.He is not call me and not meet me and Directly Reason for open Delivery..Give me reply Fast

My account is inactive please reactivate my account of shadowfax

I have ordered wow momofrom dotpe the delivery boy behaved very rudely with slangs and cancellled my order himself but wowo momo centre told me it is showing picked up also not delevered i want immediate action against the deivery boy

the details are
Delivery Code for your Dotpe order 0##18650673 is ****. Please share it with Shadowfax rider at time of delivery.

Hi,
My order SF[protected]AJI was not delivered, but delivery boy stolen my order and changed the status as delivered. Such a fraud company shadowfax.

RESPECTED TEAM
I had put my return request in Meesho shopping app then shadowfax logistics got allotted Pickup boy . The delivery boy of shadowfax got a call. Told us more that you will pick up and he took the goods from us and did not confirm the pickup. After 1 day again I call the delivery boy and tell why my pickup was not confirmed. Then he says can't find your stuff. Then I called then says I will return your goods today. When I ask to confirm pickup, then abused and blocked us. I have call recording. I have also complained about this in consumer court. Which is unacceptable to me. DELIVERY BOY MOB: [protected].I request you to investigate this and give justice.
I will wait for your reply which will be very important for me.

Name:FAHIM KHTAR
Add/SULTANGANJ PATNA BIHAR(800006)
MOB:[protected]
EMAIL:fahimakhtar.[protected]@gmail.com

Shadow fax delivery executive named "Gopi" of thuraipakkam has spoken in very unparlimentary words to my wife. Request the company to notice call records and take necessary action against him.

I had 3 return pickups which were to be be picked up on 15th June, all three parcels were picked up but the delivery boy has marked only for 2, he has marked as not picked up for one more parcel.
I called him after 3 days stating the same and he told that the parcel is with him and he would return it to me the next day, it's been 5 days and he still hasn't returned.When I tried calling him he's been telling that he will deliver it today and it's been more than 8 days now and I still haven't received it yet.
His contact number [protected]

My name is Vishal. I'm working in shadowfax as a delivery partner. Nowdays company doing like a scam. They are not providing much orders and I am unable earn money. I'm working for full time. But in that full time nowdays since last 25 days orders are not getting. Also the pay scheme ( MG ) is so less. They gave targeted orders for MG. But there are not getting orders. I have mailed to company and tried to reach out to support or help service but it's worst thing in company. There is no way that we can talk to a help agent of shadowfax. They just say we will call you back but they don't. I'm working as a full day. Nobody is taking action on it. I'm from pune. From last 25 days I can't complete targeted orders. Even in that 25 days hardly I can complete only 20 orders. We get only 200 to 250 rupees only profit after removing petrol expense. I stay online for nearby 12 to 15 hours but there is no possible earning guarantee. They are just doing scam. When I asked area manager on group that why we are not getting orders then he removed me from whatsapp group. They are behaving on their own. I'm writing complaint on consumer support coz I can't find any other way to get myself any help. Please I hope you could help with that. Coz there are many riders who are facing the situations. Their system management is not also good. Everything in this company is useless and worst experience from this company.

Order NUMBER:SF[protected]FPL
Please refund the amount as the product is returned to supplier.

AWB : SF[protected]
item not delivered as yet

AWB NO- SF[protected]PIC
I have still not received the delivery of an order shipped on 7th or June despite it having reached in the same city and near me. Contacted shadowfax several times via call and messages on the website to no avail. They’re ridiculous and have not delivered my shipment yet. Do not ever ship with shadowfax. They don’t respond, don’t resolve your queries and your high value items are stuck with them for weeks together with no signs of being delivered. Such companies shouldn’t exist and fined for their horrible behaviour!