Shadowfax Complaints & Reviews

I have placed an order through hopscotch on 6th april. Tracking id SF[protected]HO
It was supposed to be delivered here in parbhani on 18th April. But i haven't received it yet though your tracking status shows that it has been arrived here on 13th April. This is very unacceptable and poor service please solve this issue and delivere my package

Hello,

I have 1 ordered from Meesho Order id:[protected]Sub Order ID[protected]_1) and it came from your carrier, but wrong product received, I check and same day refund request submit in meesho. Your courier boy calling me for pickup returned product, meesho told me product not pickup by courier. but I gave that product for return Calling 2 time[protected]/04/2022 6.10pm picku time or 4.46pm But there was talk and your boy asked me for otp, then he took it, that I am sending it in the recording you check it, and my refund please get him. (One more think day before Calling 2 time[protected]/04/2022 1.46pm And mobile no .[protected], I have those calling recording if you required let me know...)
I have talked to those people together and am sending their recordings.
If you do not take any action, then I will camp against your company in consumer court.
So I request you to solve my problem as soon as possible .

Shipped Tracking ID: [protected]. Courier: Delhivery

Refund pickup Tracking ID: R[protected]FPL. Courier: shadowfax.

I have an order.. My afb no. SF[protected]KR
But this order is not delivery to me. I complain about this to their customer service and they said that this order will delivery to me within 48 hours.. But not delivery.. And now they not respond my call or email. Please help to get my order

I have an order.. My afb no. SF[protected]KR
I order this product 9th April but till now this order not delivered to me and the customer service of this company lied to me they said this this order delivery with in 48 hour of my 1st complain to them.. But 6 days past this order not delivered and the customer not responding my call or email.. Please help to get my order

Im a seller on meesho platform as registered name TINY TREATS GALLERY MOB - [protected] and my parcel is going
smoothly through exprees bees, e com and delhivery which they took my parcel on time and running dispatch on time but since shadow fax also attached with me they even did not called me to or told to give parcel they neither called me not pick parcel since 19th April. My order already on breached side due to not picking on time still i somehow get the number and called to pick my all parcel as they are already breached so long so they came and pick small parcel and did not pick long parcel as they said they can't and will not pick long parcel. How can this be possible as if meesho giving shadow fax the pick up and deliver it to coustomer with their permission yet they not picking my parcel due to size issue.
My many parcel already breached due to their careless behaviour and now they giving new reason to not pick my parcel due to size additon to that they said to deliver it to delhi road then they can deliver or else cancel the order.
Kindly solve this issue as soon as possible and get them to pick up my all long parcel as my experience running with shadow fax is very bad till now and will not recommended anyone to use shadow fax service anymore in future if they did not pick my all parcel and not solve my issue quickly.
Hope for the quick and positive answer.
Thanking you

Respected SHADOW FAX TEAM
I am Sunil Proprietor of HKC Enterprises from hisar, sir i am a seller at City mall. My company arranges a pick up facility from Shadow fax. Sir in starting first day your employees doing scaning the orders properly and pick up the orders time to time but from last saturday your pick up person come and starting to scan the order but due to their technical issue some orders scan properly but some orders not scan and in last they tell that your scanning barcode are invalid, when i ask him that in 800 orders 350 orders scaning done with this barcodes and remaining orders not scaning with the same barcodes how it is possible so they tell that we call our manager and ask about it when they call their manager and tell him to the problem and ask about the solution for it so manager tell him that pick up the orders without scanning and take it to office for scaning, so the staff members take the orders and go to office when i reached their office with their staff so they start scaning but due to unavaibilty of the systems they are unable to scan the orders when time pass out i ask the manager what can i do next for my orders so the manager & some staff members are starting doing misbehaving with me, i also said all please do talk with me politely when i doing talk with you politely but they tell that we not responsible for your orders and your company & also tell that if you force me to ask about it so i close the office and going to home, I HAVE NO ANY RESPOSIBILITY FOR YOUR ORDERS, YOUR COMPANY AND ALSO SHADOW FAX. THE PERSON NAME IS MR SANDEEP SHARMA WHO DOING MISBEHAVE WITH ME AND SPEAK THIS TYPE OF LANGUAGE.

I request the SHADOW FAX team to take a necessary action about it and give a better resolution for it and also take strict action against MR SANDEEP SHARMA.
The Office is situated in front of Vidyut nagar, Hisar

I had placed an order from Meesho app on 5/April/2022. I got message from shadowfax that product Order Number: SF[protected]FPL has been delivered on 16/April/2022. I have not received the parcel nor the courier boy called me for 4 digit delivery code. But the status shows delivered in both Meesho app and shadowfax tracker. Please look into this as soon as possible. I tried reaching Shadowfax customer care from past 2 days but there was no...

Hi,

I ordered 4 products from meesho on 24th March and requested for return on the same day . Then next day shadofux boy called and picked up all 4 products without giving any pickup slips . But when I checked meesho app only 1 product updated as returned then I waited for 3-4 days and raised a complaint in meesho .They are asking for slips now. Kindly get me courier boy contact no .

Kindly reverify these order ID[protected] &[protected]

I have placed an order of charger from cred app, SF[protected] but no one came for delivery and not one contact me, even he is not picking my phone, it's very disgusting that either u try to deliver on holidays or not interested in delivery .I m going to file consumer complaint that u r not able to deliver in Delhi from the same city where u pick the order from seller.Worst courier service, soon u will get legal notice

I need a call back from Shadowfax courier. I didn't get my order delivered. But I got a message from Shadowfax courier that the item was delivered. The delivered order id is SF[protected]FPL... Kindly take action on this immediately and I need a call back.

I had placed a RTO request R[protected]PIC, my parcel was picked up on 14th April but not yet delivered to return address. I have tried all the ways to contact shadowfax but nobody responded.

I ordered from hembri watches .. The quantity i set was 2 but the problem is I received only 1 watch which is older and doesn't even look original... I unboxed the order in front of shadowfax delivery guy he too was saying " Kindly ask for return, so that I can pick up your order and refund will be initiated in ur account " I did the same but my product hasn't been picked up yet.. I'm still waiting for pickup and also their customer service is very poor they do not even bother to receive and repsond to my call. Order number is - SF[protected]KR. I have proof for everything and photos of delivery guy. Kindly help me please.. My registered number is [protected]. Order2 amount Rs. 2598.

My rider id is 1930944 every week my transaction get failed even my bank is verified and i recieved a payout of 400 once
Please try to resolve it
I put all money in petrol and all please try to understand my situation

Your delivery boy abused me on call and told me that no one from shadowfax will going to pickup you order, he is talking in Hindi . Calling Number Shadowfax Delivery,
[protected], Delhi India. I want proper action on such type of misbehave.

I have ordered a gift hamper from Giftcarnation .BEFORE DELIVERING The product they sent me the pictures and videos about the hamper how is it looked .But when the product came through Shadowfax courier company and I opened it there was nothing in the box literally nothing .this hamper is so much important for me that these courier services can't even imagine and this product is going to London for someone but now the flight is gone which the cost of the product is rupees 3250. But the product is gonna leave for London and I don't think so that i have to tell you alth cost of that

My firm name star AV enterprises me meesho seller hu mere 5 shipment h Abhi tk diliver nhi hue 5 din se nhi diliver kr rhe or to reattampted btate h

We have send one courier on the 23 from surat to thrissur

Track id SF[protected]KR, not reached yet and tracking shows wrong update

When i try to reach shadowfax, they simply saying issue resolved, thank you for patience and closing

I have ordered a set from Meesho and that set was not good in condition so i return that product but when my parcel got picked up the shadowfax delivery boy asked me to pay 100rs for the return pickup when I refused to pay he said me that my return will pickup but the amount will not be initiated to my account... I have paid him 100rs by the googlepay... and then when I contact to Meesho team they said me all delivery return pickup will cost free...

Your delivery executive has picked a wrong product yesterday 8th april 2022 at 7:11 pm from maya enclave… and we dont have his information through which we could conetact him.. kindly resolve this

Dear Sir/ Mam

I beg to say that Cancel my order immediately as soon as possible.