Shadowfax Complaints & Reviews

Delivery guy took wrong product. Instead of meesho product he took ajio product then he justified that is the product after 3 days I came to that. Now I'm trying to connecting to the customer service center but couldn't connect to them

I ordered weighing scale on meesho 1 week ago .my tracking Id SF[protected]FPL .and delivery guy yesterday called from [protected] and asked for address. My mother said the address and after sometime my mother called that delivery guy and asked for parcel. He was lying like my mother said we have no money. But we were waiting for parcel. He didn't even come to my place and simply giving excuses. My mother asked to deliver today. Yesterday evening he called mother and without saying detail asked for OTP and my mother thought that is for delivery.but today I checked app it shows shipment cancelled. So please take action against that delivery guy and please deliver my parcel

Hi shadowfax team.. i have a one complaint about delivery executive. He ask OTP for reschedule my order but cancelled my order his self.. after that am called him so may times he did not picked up.. pls get me solution.. here i mentioned order I'd pls look it SF[protected]FPL.. thank you

ORDER NUMBER: SF[protected]AJI
My order was in COD mode but later when I track my order shadowfax has used to show the pay it online. Today i make payment for my order from your website. Payment was successful but still show on payment COD. So does the delivery boy will charge me by COD. So please confirm this payment. Payment was 336/- paid by upi.
ORDER NUMBER: SF[protected]AJI

I ordered jeans from meesho which was going to deliver by shadowfax.On the day of delivery (17th march 2022) I didn't receive my product but shows that it had been delivered. Infact I didn't get any call from delivery partner.

I ordered a product from Ajio on 14th and shadowfax is assigned delivery partner with tracking I'd ending with 33AJI.
It was supposed to be delivered on the 18th march.
It's been 2 days now and there has been no updates about it.

On tracking it shows it is nearby, it is in the same area. But when will you really deliver it??

Please I want my product delivered today itself.

I have already pinged you on your website regarding the same.

I have file a complaint for my return courier the agent never come en pick my courier and even never called me for that but when I went there office they told me they will collect courieer from my home but it's still pending and I face loss for that. Worst service

A product from limeroad with AWB no. SF[protected]LI on tracking showed out for delivery today i.e 19/03/22 with rider no. [protected]. After numerous calls the rider did not pick up the given number. I need the product urgently tomorrow i.e 20/03/22, kindly arrange the same.
Thanks.
Tarun khullar
[protected]

Tracking ID - SF[protected]
Sir I placed an order on meesho which they sent through shadow fax, on 17 th March it reached attur hub and on next day your delivery executive called me & asked the pin number, I also shared it and he promised me that he will deliver by tomorrow .And now I received message that your order get cancelled
From shadow fax. such a cheating person he is and it is an awful service by meesho which they chose you as a delivery partner.. Really a pathetic service

Hi,
I didn't receive the package as on 19-March-2022 .But, as per the shadowfax order tracking my shipment was delivered on 16/3/2022. Please check and update.

Order I'd SF[protected]FPL
Phone no is [protected]...

I work as delivery boy in shadowfax company and they told after completing 50 orders first payment will be given and i have completed 51 orders on Tuesday itself but they are not giving my payment it's not even calculated in the app please do resolve my issue

Dear sir,
On 7 th march 2022 at 2.40pm my product was picked up by one of your delivery agent. But he didn't provide me any delivery slip or sent me pickup message.
Kindly do the needful as I m unable to get refund.

Shubham kumar shaw
[protected]
Chirkunda dist:-dhanbad 828202

I ordered a kurti in meesho as COD but on the day of product delivery, received a link from shadowfax for traking along with online payment. So i paid via UPI ( attached screenshot for referrence). Delivery agent came to home and received the same amount again and delivered the product when am not in home. So kindly refund the cost which i have paid twice. After paying in UPI why there is no update to the delivery agent about the payment and why they have collected the amount again. Kindly reply and refund the amount.

I have suffered a lot of problems from your corrier service centre in District Shopian office regarding my parcel that I order from Snapdeal app on 4 mrach 2022, the said order parcel is at your office at Shopian center from last four days whan I have contacted to your service executive he replied with rude behaviour. I want to tell you what kind of business you do where is humanity.Shame on your office centre Shopian

Shadowfax rider[protected] PIN 8842 delivered me a parcel order AWB SF[protected]FPL on 12 March, 2022. Attempt code 8466.

Actually I order a parcel from Meesho on 8th March, 2022 and the parcel was delivered to me on 12th March, 2022.I had to pay Rs. 764.00 to the delivery boy and I gave him Rs. 1000.00 and asked him to return the balance as he had to return me Rs. 236.00. He returned me Rs. 200.00 as note and the remaining balance was given to me as a huge number of coins.

It was not possible for me to complete the counting of all the number of coins within that short time.While counting the value of coins given by him, he departed from my doorstep. Suddenly I found that he returned be Rs. 32.00 instead of Rs. 36.00 by mistake; so there was a shortage of Rs. 4.00. I called him within 1 minute after his departure from my doorstep and asked him to return Rs. 4.00 and he denied. Then I told the whole incident to him and he assured that he would return me after sometime. I waited for him and after some hours I called him again and he again assured me that he would return Rs. 4.00 after his duty time. But he has not kept his promise and he has not come to return that till date. Even I can't contact with him in his number now.

I shall be highly obliged if you kindly take step to return me Rs. 4.00 as soon as possible. Hope my request will not be put aside. Otherwise I will have to take hard step. Thanking you...

I ORDERED A PRODUCT FROM MEESHO ON 4 th march... i didnt receice my product till now. At the time of tracking the product reached to my nearest hub. But the delivery boy didnt deliver my product the tracking id is
SF[protected]FPL.. worst lagged service..

Shadowfax executive will contact no.[protected] returned me 4 product. And cunningly took my company stamp and press it in their return sheet. Afterward I got the receipt that he has returned 5 product. I has called him further and he is telling me that 1 product is lost and they can't deliver it back to me.
AWB NO. R[protected]FPL (SF77973048R)

In 12th march I request a return of one dress material worth Rs585 of meesho app. Delivery boy came on my doorstep for pickup on 14th march that I request a return But I am not available that day so I thought Again I cancel my pickup and rescheduled it next day i.e14march but after half an hour the delivery agent came that I request a return for 12th march.And again on meesho order detail its only stuck on that pickup has to be done on 3-4working days but its only done and its also updated on shadowfax site that pickup received and also didnt got refund.

I have been contacting you since the last 10 days but still you are not solving my issue.

My 3 orders are still not delivered yet.
AWB no's are SF[protected]MAO, SF[protected]MAO and SF[protected]MAO.

I WANT ALL OF THESE 3 ORDERS.

DO NOT RETURN THESE ORDERS.

I was contacting you, the company from which I ordered the product and the Shadowfax office in my city.
When I contacted the shadow fax office in my city they told me on 8 th that they will deliver my orders the next day, which is 9 th march, they told me the reason that they have not opened the box yet.

Again on the next day, I contacted them, they told me they will definitely deliver the order till friday. But they did not deliver.

The next day they said they will deliver after monday because they do not work saturday, sunday.

On monday, I suddenly received a message that all 3 orders are cancelled. They did not contact me or even they had not asked me for cancellation.

I was continuously contacting you via Twitter and call (IVR).

On twitter you told me that you are working on it and you will solve the issue and deliver my orders. But you did nothing.

On IVR it was telling me that I will receive a call from you in the next 24 hours but I never got a single call from you.

Today when I again went to the shadowfax office in my city, they told me that orders are cancelled and they can't give it to me. All 3 orders are still in my city shadowfax office only but still they are not giving/delivering.

YOU HAVE ONE OF THE WORST CUSTOMER SUPPORT.
NO ONE FROM YOU HAVE SOLVED ISSUE AND CONTACTED ME YET.

I have been contacting you since the last 10 days but still you are not solving my issue.

My 3 orders are still not delivered yet.
AWB no's are SF[protected]MAO, SF[protected]MAO and SF[protected]MAO.

I WANT ALL OF THESE 3 ORDERS.

DO NOT RETURN THESE ORDERS.

I was contacting you, the company from which I ordered the product and the Shadowfax office in my city.
When I contacted the shadow fax office in my city they told me on 8 th that they will deliver my orders the next day, which is 9 th march, they told me the reason that they have not opened the box yet.

Again on the next day, I contacted them, they told me they will definitely deliver the order till friday. But they did not deliver.

The next day they said they will deliver after monday because they do not work saturday, sunday.

On monday, I suddenly received a message that all 3 orders are cancelled. They did not contact me or even they had not asked me for cancellation.

I was continuously contacting you via Twitter and call (IVR).

On twitter you told me that you are working on it and you will solve the issue and deliver my orders. But you did nothing.

On IVR it was telling me that I will receive a call from you in the next 24 hours but I never got a single call from you.

Today when I again went to the shadowfax office in my city, they told me that orders are cancelled and they can't give it to me. All 3 orders are still in my city shadowfax office only but still they are not giving/delivering.

YOU HAVE ONE OF THE WORST CUSTOMER SUPPORT.
NO ONE FROM YOU HAVE SOLVED ISSUE AND CONTACTED ME YET.