Shadowfax Complaints & Reviews

Again, Again..Two of my parcels(R[protected]FPL, R[protected]FPL)were supposed to pickup by shadowfax courier but as always it again gets on hold or something else fake mention and even though I also get call then they ask OTP trickly and initiated delay they also ask money"Payment" for pickups. I am warning you for the Last and Last time, if my order is not picked up by tomorrow, then I will take action against you in court.. It's has been days from date of pickup but still my pickups not done I have asked for help in everyway but I couldn't get any satisfaction response...from your side... I am very disappointed to get such experience from Shadowfax ... Please let me know within day when my return order pickup Looking forward from hearing you...
Thanks,
regards,
Gokul Sharma
[protected],

I wanted to return an item from nykaa fashion.a pickup agent called and came to my doorstep to pickup the item during the checking of item he asked me about the tag . There was no tag attached to the item i got delivered but he repeatedly asked me and afterwards threw the packet infront of me.

I again called to nykaa fashion to arrange a pickup the very nxt day the same pickup agent called me and started asking me the code as OTP so that he can pickup the return item but over call he didnt come to my doorstep.
I denied to share the OTP over call and i told him when he wil come to my doorstep i wil share the OTP.But then he started taking nonsense again and again.

I am a lady from kolkata.

Such a disgusting behaviour o[censored]nprofessional pickup agent
How such a company can hire these men.
He was so angry over call and shouting about the OTP
He used such bad words i cant even write down here
Pls lookup my complaint.

Or else i hv to file case against the agent and i have recorded all the calls of the agent.

My AWB R[protected]NYK

I have ordered a product on meesho but I returned it on 19th March, Saturday at 12:05pm to the shadowfax agent assigned by meesho due to quality issue. The shadowfax agent came and he picked up the product but he didn't updated the picked status. I had called the meesho help centre to ask regarding this issue for but they were asking for the reufund slip. So kindly help me with this matter.
Thank you.

My exchange item is already picked up by yesterday but till now status is showing "Out for pickup" . I mentioned my Order Number & Request id in Below, kindly check.
Request ID - R[protected]FPL
Order number[protected]_1pei_mxw

I want to registered a complain against my order ID -SF[protected]FPL. I have ordered a product from meesho app. And pay online (preapaid) . I haven't receive my product I registered complain also to meesho they mail me and say we will resolve this issue and they verified and said the product has been delivered to (me) to given address, but its not true I haven't got my product . its really very shameful act by shawdofax. I cant believe this, how they cheat with us I will also do complain on consumer helpline. Plz look over it n solve my problem.

AWB sf[protected]FPL
Payment transaction ID number T2203291137194585766753 29 Mar.22
Time11.37am

I had ordered on meesho( cash on delivery) and they were my delivery partner. Product was kept on hold at first and finally when I was intimated that product was out of delivery.
I started seeing one payment link on shadowfax tracking.
So, I paid 523/- on that link but I didn't got my product. Infact they canceled the delivery and returned the product back to seller.
I tried contacting meesho for refund but I was told to contact the delivery company as payment was made to them. I contacted them via their website enquiry form but no one responded.
It's extremely poor and weak service provider with no customer care service in case of concerns.

I had rescheduled my order date n paid at your sit
I Havnt received my order

Dear Team,

I have pay my payment through UPI shadow fax official tracking site but the delivery aggent said that the payment is not showing in app., so paid cash to your delivery aggent, so please refund my UPI payment amount asap.

Details are as..

Amount Rs. 274
Id[protected]
Dete -29/03/2022
Time -10:17 AM

For reference I have attached screen shot

Please do needful ASAP.

Regards
Jatin Kubavat
[protected]

I Rudra yadav, my product picked up at 10 of march they have not provided me slip and msg also that's why I am not able to get refund.

It is really disappointing, I am not getting any response from shadowfax. I have been cheated by their delivery boy. He taken gpay amount of cod parcel and did not handover parcel to society security guard. Moreover, he cancelled my order now. Please connect with me on priority.

One of your delivery partner picked up the item and updated it as missing.. I didn't get my refund yet

Shadowfax delivery boy came to deliver my parcel from Meesho. I was not at my home. He asked me to Google pay on his number as it was cod and informed me that he will handover my parcel to society security guard. I paid the amount Rs 773. When I reached society, security guard informed that there was no parcel and later on that delivery boy marked my order as cancelled. When I called him 100 times, he did not picked my call. Need immediate action on Shadowfax.
His google pay name- Siddu Sakkargi

I have a ordered a product from ajio and shipped through shadowfax( order I'd SF[protected]AJI). Yesterday my order is out for delivery but not delivered to me with remark customer not reachable while I am available at delivery address all time. Today again my product is out for delivery but when I call to delivery person he informed me that he is not delivering today. After some time delivery person call me and ask me a code delivered to me for rescheduling the delivery date while I only get the delivery code. In my opinion he is trying to do some fraud. After some time I gave massage from shadofax that my shipment is canceled as requested while I don't remember such request.

As i got a call from your employee he told that he is mear by my location but he didn't came only even if we call him he is rejecting call so plz help me asap
shadowfax rider[protected]
my order id is R[protected]BE

I got issue with my bike

They are telling me that my area is non serviceable area then may I know why did they took the parcel in the first place . They didn't even contacted me once and I have been contacting coustomer care but haven't heard from them once . They haven't called back . They are really giving me a headache . Other delivery agents haveno such problems but them. I request you to solve it .

My name is disha.

I ordered clothe from meesho,
Which I get over size so put them in for return request which a get approved and after that 20 March a delivery boy came and pick up the product, so wait for the my refund but I didn't get so I call in coustomer service and i find out that they didn't receive product and as for that I explained them my situation and they said they can't do anything about that and as for that i want you to take action for this because I lost my money .

I'm sharing the screen shot of your courier service order taking status .

I'm from Rajkot, Gujarat.
My phone number:- [protected]
My email id :- [protected]@gmail.com

My Order no. SF[protected]. I WANT TO RETURN MY ORDER FOR DEFECTIVE PRODUCT
My Request Id no. R[protected]FPL
Your Delivery Agent doesn't have Sense For Talking with Customer. Misbehaving with Customer.

I am order an item from Flipkart. Flipkart ship the item by your courier. But your courier neither contact me nor delivered the item to me. There after updated that item was delivered. The awb number is Shadowfax - SF85278017FLP.( Provided by Flipkart.) Please you are requested that investigate the matter and take and necessary initiative. Thank you
Satyajit Talukdar