Shadowfax Complaints & Reviews

Hi my order is pickedup but it display in meesho app that return is denied by customer but order is pickedup nd the boy who came to pick up my order is so rude please give solution to this issue i m not getting my refund

Trying to contact from last 2 days on given number[protected]
Yesterday he said that he cannot do the delivery because he is not in that criteria but tomorrow it'll be delivered positively. Now I am trying to make him call since morning and he is continue disconnecting my calls.
Last time they did the same thing and after so many efforts they delivered wrong item or they changed my order in the way. I think now they are gonna the same as they did last time.
Worst service company, worst customer care.
No contact number, no proper address just having bloody freaking contact number which is always says that "The number you are trying to call is currently busy"
To hell with your services...

Hi, order number sf[protected]fpl order not delivered but showing delivered. Its fraud

Hi it's Mahesh Babu My I'd : 1613186 Kindly cancel this is E com hub order permanently I wasted such a time here past 2 hours I waiting here nobody responding don't give this order... Really I'm getting bad on ur shadowfax company. Kindly provide me Team leader number co-ordinate number. Or whatsapp response kindly do the needful

Thank you

I had returned necklace on 09/03/2022, but i didn't get message, i am worried how will i get my refund, can u please help me out of this.

That delivery man came to my place 3 three time and everytime he charged me 20 to 30 rupees extra n today when he came my mom was not at my home so I told him to wait n rather than waiting he started gathering money from my neighbour he told them that I don't have money n he needs money soo they should give them

I bought saree from meesho which is delivered by shadowfax after that i returned the product and delivery not give me pick up slip please provide me that pick up slip my tracking I'd is R[protected]FPL

Customer care not working and unable to track my order.

Tracking ID:
SF[protected]FPL

Order no. 12710172, MC Donald's, time of order:- 8:30pm, date:- 11/3/22. Order was picked up by rider named Mohit Motwani who did not respond and then we contacted McD Crystal palm, where the order was placed and they said that the order was picked up by the rider long back. The order took more than an hour but we still did not get any updates. Another rider was assigned who did not respond so we had to arrange for a swiggy genie even after paying you money to pick our order from McD. This kind of service is pathetic we lost our money and our food. You guys better make sure to provide quality service before starting a business. So disappointed and annoyed.
There is no response from the customer service and to figure out a way to contact you guys is really tricky... Try improving already before you end up in deep waters. I'm not even sure if there is a customer service team

I had ordered a thing on Meesho and It had to be delivered by today and I didn't recieve any call in the morning then in the evening at 4.40pm I recieve a call from [protected] this number and he ask for a delivery code to change the timing of delivery then I genuinely ask him to wait for 2 minutes because I was checking my order and making an important call and he was like impatient and then after 1 minute he abuses very badly on call and cut the call and then I tried to contact him many a times but couldn't connect. Then after some time my order cancelled itself not from my side. Please take a strict action. I have given the number. [protected]

I got the product which I not ordered along with ordered one I paid through shadowfax link which I got through sms, I paid to the product which I not ordered . Once I got the products I canceled the product which I not ordered n received the product by giving cash . I paid n canceled the product but I didn't get refund from past one week I'm trying to customer care to solve but no response kindly do the needful as soon

Sir, I returned product on 26 Feb 22 through Meesho but status of that product not updated till now.
Already raised complaint even though no response from your side
Do the needful as early as possible.

Sir I am sadofax rider id 1649738
10 th March 2022 pament Nehi aya.plz help sir

We book bes sheet through meesho app. We paid the amount to shadow fax through online. But they are not delivered our product. They are not resondoning. Put shdowfax in block list woreest swevice

Hi this against the order id SF[protected]FPL . Order was marked delivered but has not been delivered till date. It's 1 week I'm following up with the ecommerce website and they are not able to do anything from their end.

Please help me resolve this

Mere pass product delivery ka koi message ya call Nahin Aaya Uske baad update dikhata hai ki aapane open delivery ke liye message kiya isiliye aapko product deliver nahin kiya jaaye aur yah Mujhe wrong update ki gai hai

Hi, my order with the AWB NO. SF[protected]KR was canceled without my consent.
It's the delivery day today and the package has not been delivered yet.
The package has reached the hub apparently but has not been delivered.

Please deliver the package as soon as possible.

I booked one item through meesho they send that item by u but i did not receive that item, and icreceive the message item was deliverd on8th of this month

I have purchase samsang j7 prime mobile cover, but i recived other brand mobile cover.pleae return my mobile cover.and refund my money in my account.
from
j p shukla
Dev drugs india pvt ltd
plot no-70, sector-5 SIDCUL, Haridwar uttrakhand

Hi,
This is Mohammed Younus from Hyderabad.
I'm one of your delivery partner.
my ID is 1743911.

I want to share you some details that I have received an order on Wednesday i.e., on 2nd March 2022.

But when I received the order I have rushed to the restaurant to picked it up
But unfortunately my phone felt down and my phones half screen got crashed.
I'm unable to operate my phone and unable to navigate the location of the customer . So that time I have informed one of the customer service agent that I'm unable to use my phone then the person suddenly marked that order as picked up .
and ask me to check that it was got picked up and asked me to deliver it.
but I have again informed him that I'm unable to use my phone because my phone got damaged but they ask me to contact to customer support from order list .
then I have done the same and call to that agent and informed him then the person told me that the order have been get delivered .
but I have informed that I have not picked and delivered the order but the customer support agent told me he can't able to help me after the order got delivered
and now they have imposed 756 Rs penalty on my payment.
So why should I have to pay that amount when I have not done any kind of fraud .
and the main thing is the shadow fax company have deleted the chatting of that day.
why the have deleted that complete chatting what I have done with the customer support agent.
if you get the chatting details from them please check I have clearly mentioned in that chatting and I didn't ask the customer support agent to mark picked up or marked it as delivered.
I have just informed him that my phone got crashed then he suddenly marked it as picked up.
I have clearly mentioned in the chat at that time that I have not picked the order but still they have imposed the penalty on my account .
I request shadow fax team to please check the details and attachments I have attached below and resolve my issue as soon as possible.
Or else you can contact me on [protected] this number .

Waiting for good response from you.

Thank you...