Shadowfax Complaints & Reviews

AWB - R[protected]FPL

I didn't get my parcel yet.
Please let me know this.

Regards
Harish
[protected]

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Address: Hotel S.k park Blu murthal sonipat

Your delivery service very delay
I'm not happy ur service

Apr 13, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Mar 04, 2022

Updated by nitin sindhu Service very ver byy poor

Verified Support

Mar 05, 2022

Shadowfax Customer Care's response Hi Nitin, we regret the inconvenience caused to you. We have forwarded your concern to our team and will get back to you with an update at the earliest. Please bear with us.

Verified Support

Mar 13, 2022

Shadowfax Customer Care's response Dear Nitin,

Greetings from Shadowfax!

As per the update received from our team, your shipment has been delivered successfully. Do let us know if we can help you in any other way.

Regards,
Team Shadowfax

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Sir I returned product(bio oil) on 26 Feb 22 at 1245hrs but status not updated.I need pickup slip so that I can claim my refund.
plz do the needful as early as possible.

Thanks & regards
Sachin

Shadowfax customer support has been notified about the posted complaint.

Mar 09, 2022

Updated by #$@chin After so many days no action has been taken by shadowfax & meesho.I hope meesho will look into the matter seriously.
plz take imdt action to resolve the issue.

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Shadow fax has scheduled pick up of a return item bought on AJIO and is yet to contact me however they have been putting me messages of these false attempts. AJIO Order AWB R[protected]AJI. Not able to reach your guy at[protected] PIN 3478. Itâ€™s always busy for past hour or so. Multiple attempts to reach this guy failed. Please arrange pick up and stop putting messages of false attempts. NO ONE ATTEMPTED TO PICK UP TILL NOW.

Apr 13, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2022

Shadowfax Customer Care's response Hi there,

This shouldn't be happening. We'd like to take a closer look at your concern. We have escalated this matter to our internal team and shall get this resolved at the earliest.

Regards
Team Shadowfax

Verified Support

Mar 13, 2022

Shadowfax Customer Care's response Dear Customer,

Greetings from Shadowfax!

As per the update received from our team, your shipment has been picked up successfully. Do let us know if we can help you in any other way.

If you're satisfied with the team's effort or have feedback to share, please visit http://bit.ly/3imqzz0 and http://bit.ly/3xfn2Xi to rate our performance.

Regards,
Team Shadowfax

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Address: Gayatri nagar malegaon camp malegaon nashik

Hi I'm Vrushali lives in malegaon of district nashik. I got my product delivered on 12th Feb due to fit issues I raised the return on the same day. And returned my product on 13th Feb. But delivery boy named mangesh pawar haven't updated it and I didn't get message of the same and didn't get the pickup slip too. And when I called him he asked me to raise the return request again but my return window has been closed. Even after returning the product on time I didn't get my refund so please look after it and make the pick up slip available for me.

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Address: D.no: 22-19-1331, St Anns school backside, Amaravati road, guntur

I placed an order in Flipkart and this is the order number SF84872362FLP.
It is to be delivered at 2 March. As I am not available that day, i asked them to deliver next day but without my permission they cancelled the order.
I already paid through contact less delivery of amount 500.

Apr 11, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2022

Shadowfax Customer Care's response Hi Preethika, we regret the inconvenience caused to you. We have forwarded your concern to our team and will get back to you with an update at the earliest. Please bear with us.

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Address: 32,PANCHWATI EXT,NEAR THAPAR PLAZA,G.T.ROAD,GHAZIABAD

When a delivery boy call me I just getting late for 5 minutes due to stuck in exam of my daughter... As a result he just use abusing language and cancel my order to his own.. It was disgusting and I want that boy to jail... And you don't take any action, I will go legal action towards the company...

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I have a return pickup from clovia, but this pick up agent from shadowfax, didn't give a call for pick up and it is more than 10 days now. Sever is very poor, this is AWB: R[protected]CL, atleast do the neeful now

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Shadowfax Customer Care

Mar 3, 2022

Verified Support

Hi Ramya, we regret the hassle you have undergone. Please write to us at [protected]@shadowfax.in stating your concern in detail along with the AWB id to assist you in a better way.

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Address: Holichakla, Vaso

Courier reached near by me. And I have received msg to Shadowfax rider [protected] will deliver your Mahalaxmi order AWB SF[protected]FPL today. Attempt code 7621 Visit https://tracker.shadowfax.in.but still not received courier.this msg received on date 2/3/2022...

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Product not received and status updated as delivered. show me proof
order id SF[protected]FPL

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Shadowfax Customer Care

Mar 3, 2022

Verified Support

Hi Ankeeta,

We'd like to take a closer look at your concern. Kindly reach out to us via [protected]@shadowfax.in along with your AWB number so that we can have this checked.

Regards
Team Shadowfax

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Team,

We had ordered product (saree) from facebook. However, a wrong product has been delivered. Also, quality is bad. Cloth material is so thin and does not match display pic..

We are terrible disappointed. We don't want this product and arrange for return and refund at the earliest.

Not sure, if this is a trust worthy site. Business will not grow if you are not genuine.

Do the needful.
See attached images for what we ordered and what we received.

Shadowfax customer support has been notified about the posted complaint.

Mar 01, 2022

Updated by Ujjwala BT Shadowfax are cheaters

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Shadowfax Customer Care

Mar 2, 2022

Verified Support

Hi Ujjwala,

This shouldn't be happening. We'd like to take a closer look at your concern. We have escalated this matter to our internal team and shall get this resolved at the earliest.

Regards
Team Shadowfax

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Address: Kakurgachi, Kolkata

Sir, Main ek Food delivery boy huun Mera id 684462 ye hai, mere pass 26th February ko ek call aya tha ki main Shadow fax ka TL hoon aur ek OTP apke pass giya hai woo mujhea avi dijiye aur apka app delete kar dijiye aur main jabtak na bolu app mat kholeyea aur koi order regarding call ayegato mujhse conference pe bat karwa dijiyeaga maine jaise TL bola tha usi tarah kiya tha our avi Monday ko mere pass ek sms aya ke apka id terminate ho giya fir maine app download kar ke dekha mere id main penalty show kar raha hai RS 870/- ka aur id block ho gaya hai please sir ye totally mere sath fraud hua hai please sir check Karke ye problem ka solution nikaliyea .

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Shadowfax Customer Care

Mar 1, 2022

Verified Support

Hi Soumo,

This shouldn't be happening. We'd like to take a closer look at your concern. Please be assured that we have escalated this matter to our internal team for further investigation.

Regards
Team Shadowfax

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Rider rudely behave ...
Rider told me wait for 1 hr after 1 hr rider not come i was waiting in the market ...i am also the employee of kfc it not good .How r u ruuing the business ..
So bad experience

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Samatoo

Feb 28, 2022

Rider not picked my return order

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Shadowfax Customer Care

Feb 28, 2022

Verified Support

Hi there,

This shouldn't be happening. We'd like to take a closer look at your concern. Please share your AWB number for us(via [protected]@shadowfax) to assist you better and resolve your issue on priority.

Regards
Team Shadowfax

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Address: 128-1-57, Gorantla, Guntur, Andhrapradesh, pin-522034

I have ordered a product(Kirthi) in MEESHO on 2nd February 2022 but I returned it shadowfax agent who was assigned by MEESHO due to unfit of size. The shadowfax agent came and he picked up the product but he didn't updated the picked status. i have called to MEESHO help center to ask regarding this issue for number of times but they were not giving proper response and product money.so kindly help me in this matter.
Thank you

Mar 30, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2022

Shadowfax Customer Care's response Hi Banavathu, we regret the hassle you have undergone. Please write to us at [protected]@shadowfax.in stating your concern in detail along with the AWB id to assist you in a better way.

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Lipsa Senapati

Apr 30, 2022

I have done payment in shadowfax. Now my oder has been cancelled ... Please refund my money back

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A

Angela Francis

Aug 13, 2022

I ordered a 6 piece bra panty set and they ordered me a saree I want refund

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Address: Woww women pg

Please find the details below
Shadowfax rider[protected] PIN 1502 will deliver your Rhea order AWB SF[protected]KR today. Attempt code 3048 Visit https://tracker.shadowfax.in

The delivery person called me and asked me OTP n never delivered my parcel

Mar 30, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2022

Shadowfax Customer Care's response Hi Sharmila, we have forwarded your concern to our team and are keen to resolve it at the earliest.

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From clovia my return products had to collected by shadowfax delivery but from 4days there are delaying and reschedule my order Im totally fedup with this deliVERY COMPletely previously. same incident and again repeated if they can't do delivery properly y they are accepting bloody ### stupid delivery partners they are full of lazy fellows I hate this delivery i[censored] resolve k otherwise I will complaint in cloviaalso every one has to give zero rating to u people I hate this delivery

Mar 30, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Feb 26, 2022

Updated by Abhigna Jayanthi From clovia my return products had to collected by shadowfax delivery but from 4days there are delaying and reschedule my order Im totally fedup with this deliVERY COMPletely previously. same incident and again repeated if they can't do delivery properly y they are accepting bloody ### stupid delivery partners they are full of lazy fellows I hate this delivery i[censored] resolve k otherwise I will complaint in cloviaalso every one has to give zero rating to u people I hate this delivery
Was this

Verified Support

Feb 27, 2022

Shadowfax Customer Care's response Hi Abhigna, we regret the hassle you have undergone. Please write to us at [protected]@shadowfax.in stating your concern along with the AWB id to assist you in a better way.

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Website: www.shadowfax.in

AWB R[protected]TDN
The driver does not take calls and does not pickup my return product and falsely claims that i am unreachable. This is extremely unprofessional behaviour and i have been left with no option but to complaint to you regrading the issue as you dont have any customer care number either. I am being told by the company that we have specifically asked them to do a manual pickup asap but the pickup guy again and again puts false statements on the portal. I have tried to contact him hundreds of times but this is completely not acceptable now.

Apr 7, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2022

Shadowfax Customer Care's response Dear Customer,

Please be informed that the pick-up has been canceled by the seller. Kindly get in touch with your seller for better assistance in this regard.

Regards,
Team Shadowfax

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Address: 29 ,Sanjay Gandhi nagar ,1st Street, Pallavaram

I have already given complaint but there was no response regarding the issuse i have mentioned ...

Shadowfax customer support has been notified about the posted complaint.

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Shadowfax Customer Care

Feb 25, 2022

Verified Support

Hi Saranyammu, we regret the inconvenience. We would like to take a closer look at your concern. Please write to us at [protected]@shadowfax.in to drive this to a resolution.

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Address: star av enterprises

My firm name is star av enterprises
my shipment not delivered but shipment deliverd show in meesho return tab plzz my shipment delivered
awb no. R[protected]FPL
R[protected]FPL
R[protected]FPL
MY three shipment not deleverd plzz deliverd my shipment

Mar 29, 2022

Complaint marked as Resolved

Shadowfax customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2022

Shadowfax Customer Care's response Dear Sir/Mam,

Greetings from Shadowfax!

Please accept our sincere apologies for the inconvenience. We have escalated this matter to our internal team and shall get back to you at the earliest.

Regards,
Team Shadowfax

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Address: banglore wilsong garden

Sub Order ID [protected]
Tracking ID SF[protected]ONI

Im not received my product but its mentioned delivered. While giving the order i had given wrong number insted of giving [protected] i had given [protected]. Please do the needful

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Shadowfax Customer Care

Feb 22, 2022

Verified Support

Dear Chaitra,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax

Shadowfax Complaints & Reviews

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Shadowfax reviews & complaints page 33

Not get my parcel

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Not received my product for time

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Product picked up but not updated the status.

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Pick up guy not attempting to call and putting false messages of the pick up attempt

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Returned product but not received pick up slip

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I'm complaining about the order SF84872362FLP

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Regarding rude behaviour of delivery boy

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Not picking up the return product - service is very bad

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I m complaining about delay delivery date.

Product from meesho not received

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Cheaters: wrong product delivered

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ID termination

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Rudely behave

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Refund of money

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Courier not delivered

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I had put return my products

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Driver not taing call and picking up product

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Return product issue

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Shipment not delivered

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Im not received my product

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