Shadowfax Complaints & Reviews

Mere pass product delivery ka koi message ya call Nahin Aaya Uske baad update dikhata hai ki aapane open delivery ke liye message kiya isiliye aapko product deliver nahin kiya jaaye aur yah Mujhe wrong update ki gai hai

Hi, my order with the AWB NO. SF[protected]KR was canceled without my consent.
It's the delivery day today and the package has not been delivered yet.
The package has reached the hub apparently but has not been delivered.

Please deliver the package as soon as possible.

I booked one item through meesho they send that item by u but i did not receive that item, and icreceive the message item was deliverd on8th of this month

I have purchase samsang j7 prime mobile cover, but i recived other brand mobile cover.pleae return my mobile cover.and refund my money in my account.
from
j p shukla
Dev drugs india pvt ltd
plot no-70, sector-5 SIDCUL, Haridwar uttrakhand

Hi,
This is Mohammed Younus from Hyderabad.
I'm one of your delivery partner.
my ID is 1743911.

I want to share you some details that I have received an order on Wednesday i.e., on 2nd March 2022.

But when I received the order I have rushed to the restaurant to picked it up
But unfortunately my phone felt down and my phones half screen got crashed.
I'm unable to operate my phone and unable to navigate the location of the customer . So that time I have informed one of the customer service agent that I'm unable to use my phone then the person suddenly marked that order as picked up .
and ask me to check that it was got picked up and asked me to deliver it.
but I have again informed him that I'm unable to use my phone because my phone got damaged but they ask me to contact to customer support from order list .
then I have done the same and call to that agent and informed him then the person told me that the order have been get delivered .
but I have informed that I have not picked and delivered the order but the customer support agent told me he can't able to help me after the order got delivered
and now they have imposed 756 Rs penalty on my payment.
So why should I have to pay that amount when I have not done any kind of fraud .
and the main thing is the shadow fax company have deleted the chatting of that day.
why the have deleted that complete chatting what I have done with the customer support agent.
if you get the chatting details from them please check I have clearly mentioned in that chatting and I didn't ask the customer support agent to mark picked up or marked it as delivered.
I have just informed him that my phone got crashed then he suddenly marked it as picked up.
I have clearly mentioned in the chat at that time that I have not picked the order but still they have imposed the penalty on my account .
I request shadow fax team to please check the details and attachments I have attached below and resolve my issue as soon as possible.
Or else you can contact me on [protected] this number .

Waiting for good response from you.

Thank you...

Products missing

I have requested for a return of a product from Decathlon that got initiated on 26/02/2022 and Shadowfax courier partner picked it up from the address provided on 27/06/2022. For a week there was no update regarding the same it was showing that customer is not reachable on their tracking portal. When I complained about this. Delivery executive marked that the Quality Check is failed. My question is that is the product failed quality check why did he picked it up and marked it QC failed after a week. He's not talking well and when asked to return the package he says he can't return and says talk to the company. THIS IS CLEARLY A FRAUD GOING ON. Please do the needful asap. I also have his name, phone number and call regarding ready if needed!!!

Here are the order details-
Decathlon Order ID- [protected]
AWB Number R[protected]DCN
Courier partner Shadowfax

Hi I'm udi jeans...I have received 2 wrong returns from your company of my orders which I saled via meesho...pls pick them up as it is a headache for me

Dear team,

On[protected] Late night order Order I'd[protected] Restaurant has been closed and i had received order restaurant manager at there said we are closed kindly cancel and the order then i raised a ticket on shadowfax app they cancelled my order now today when I going to book my slot I saw my ID has been suspended even i didn't picked up the order how could I MDND and saying I am fraud ... Which kind of fraud i did .. i have screenshots which i rasied a tickets also ... Kindly release my ID now ...

My products are out for pickup since last 2 weeks but shadowfax delivery agent didn't made attempts nor has tried to contact me but has marked it failed, please contact me, region: Guwahati, chandan Nagar, ghooramara

I ordered a jeans I got a very different product I want a refund the delivery guy convinced me to Pay for it

I have been calling since an hour no body is responding to me ...
They have provided the seller contact even the seller is also no responding to me..

Delivery boy collected 100 rs extra actual price is 242 only he argued vth me and took 100 extra

My Meesho parcel not picked up from 3 day,

Recently i make a order from meesho order #[protected], jai singh, this product is delivered by shadowfax on 28 feb 22 order id sf[protected]fpl, i make online payment of 1773 by phonepe . In my meeso app status show order is cancelled but the order is delivered to me, so update tracking status, so i am able to return the product . If you not able to update the delivered status then refund my money

Pickup hua h but company Wale Maan nai rahe or meesho m return b nai kiya, pickup karke cancel kar diya gaya h

I have return request no.is "R[protected]FPL".On 4th March 2022 around 12:30 pickup executive call me one time to confirm my pickup location. The call got disconnected due to network issue. They put my return parcel on Hold and give reason to company that the customer want refund first. This will show when I track my return status. Please give solution ASAP.

I have not received my salary yet more orders are not coming, I have placed 50 orders while.

Haven't parcel received yet
Please deliver my parcel

AWB - R[protected]FPL

I didn't get my parcel yet.
Please let me know this.

Regards
Harish
[protected]