Shadowfax Complaints & Reviews

Hello Sir/Madam,

So my complaint is that the delivery boy who came to give my order has misguided you that i have received my order. I got the message on 08/02/22 that the delivery guy is gonna come that day. but that day itself i got notification that i received my order. I've send complaint to shadowfax directly and they said they'll call me within a hour but its been 4 days no one called me. Such a worst behavior from the customer service team. I couldn't call back to the delivery guy too. There is no proper tracker given to the product. I need the product immediately or ad soon as possible. If I don't get the product, A refund must be done from your side.

Thankyou

I had placed an order on January 21, which I have not received yet, please send my order to me at the earliest do it my oder stuck in bilaspur ncr Haryana shadowfax warehouse Since last 16 days my contact no.[protected] my tracking no .SF[protected]XIA

Hello Sir/Madam,
So my complaint is that the delivery boy who came to give my order has misguided you that i have received my order. I got the message on 10/02/22 that the delivery guy is gonna come that day and as you know shadowfax has a feature of paying directly in the app of shadowfax itself for minimum human touch possible so i also paid the amount of 1145 there and when the delivery guy came at evening i was not at home so i told him that PLEASE SIR COME TOMORROW so i was clear from my side that I've done a prior payment so he's suppose to come next day but that day itself i got notification that i received my order. I've send complaint to shadowfax directly and they said they'll call me within a hour vut its been two days no one called me, i had a important function and because of that only i ordered the product but because of such behaviour of that delivery guy and shadowfax people I've to face such mental trauma. I want you to resolve my complaint as soon as possible and hand me my product before 15th Feb. Thankyou

T on calling your customer care number from yesterday, i was assured i will be receiving a call within 24 hours but till now i did get any response.
One of your arrogant, irresponsible delivery executives picked up a wronf product & I am unable to contact him.
I am not getting any response from anywhere.
I need that product of mine back but i don't know whom & where I should contact.
Such a pathetic service.
I will be escalating my complaint.

Anjali Nagar
[protected]

I have ordered one product from one of the app and they provide shadowfax tracking no. To track my order. After some days when product was out for delivery they didn't inform us via phone Or message, the courier boy didn't call me and after 5 minutes of out for delivery they updated shipment gets cancelled, I mean seriously without my consent they cancelled my order by own.. Plz take action on such fraud courier company. And it's is not the...

I ordered a shoe from ajio in January 2022 and they choose a delivery partner the ### shadofax it's been like 15 days all I receive is fake delivery attempts from that company and cancel my order without my knowledge I dint even received single call from them . When try to CUSTOMER service they don't have one .that's not THE BEST part of it when I try to call the delivery agent ( the number they gave in message) the phone official...

I received courier on 23rd jan 2022 and paid @1585/-, but still not updated. Still the tracking shown shipment needs to be reattempted as per instructions.

In this reason, the meesho was not approved my return request. If you not updated the status, meesho will not approved return request.

SF[protected]FPL
Register mobile no. [protected]
My contact no.[protected]

I have contacted shadow fax people today, they the product was not find out in the office and asked me the delivery person details. How i know the person details...please resolve my issue as early as possible

Sir/mam I had ordered a product from meesho and it would have to deliver by your company shadowfax. But your delivery parter don't give the product. Your partner called me 2 times and told me to take the order (where I mention the address). But whenever I reach that location, I didn't find your delivery partner. And after 5-6 min I received the message that your order was on hold due to customer wants open delivery. But I never said that to your delivery partner to put my order on hold.
Please solve this problem and deliver my order as soon as possible.

For days now someone at Shadowfax has been canceling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this.
It got out for delivery a week ago then it got canceled automatically saying I canceled it, no one ever called me even after writing to support so many times it's been over a week I'm going through this torture and my order keeps getting canceled automatically.
AWB - SF[protected]KRI'm filing a consumer court complaint against Shadowfax

This is to bring to your notice that a FRAUD COMMITTED against us on 17 Jan 2022 at the time of our Meesho delivery by the delivery person.
I received a Meesho parcel today with COD of Rs.261/- (Meesho Order no. [protected] and Shadowfax order no : SF[protected]FPL). The delivery person named Ganesh (as informed ) has given me another parcel and claimed an amount of Rs.1499/- COD, as the same was booked by our family members and...

I ordered some items through meesho app,
Order ID [protected], 10.30 am, 03/02/2022.

Shadowfox tracking ID SF[protected]FPL

Delivery executive rude behaving, and order not delivered.

Hi this is Anand

I order a product in meeshow for cash on delivery and I got a tracking id from from shadowfax because iam not available in home I did online payment to shadow fax (attached proof) but after that I didnt got product it got cancel and I didn't get refunt also from pas 1 month I reaching their customer support and iam sending lot of mails no one is not responding properly its been one month please kindly to need full
Re: Refund the Amount//Tracking ID: SF[protected]FPL// //SF[protected]FPL.//

Thank u

Dear Team,

I have not received my courier and shadowfax has does not shared contact number with me of delivery guy. Please check and help to get my couirer

Order - SF[protected]PIC

Customer name - Maiakal Kshetriye
Customer contact - [protected]

Mene 10 baje order Kiya tha, order pickup kar diya he rider ne par abhitak order dilivery nahi kiya or call nahi utha rha..uska name he sabir Shaikh..uska number he[protected]..in Ahmedabad

Worst app, as I am reading others reviews and same happened with me, I ordered from Nykaa, which was in return, After 1 week I got a call for pickup on Sunday around 8:pm at office address, when I asked him to come on week days, delivery boy replied I will cancel your pickup, and same has been done by shadow fax team...guys never and never try such a pathetic company and specially entrepreneurs don't spoil your business by making them your partner. Pathetic,

My order cancelled by delivery boy he ask to office I want a open delivery.he delivery boy a layer.and my payment received from delivery boy and not to be a refund

I ordered an item in Meesho and amount paid through the UPI which is sent by shadowfax. But the delivery agent told amount not paid and denied to deliver the item. Now the order got cancelled. So need the refund.

AWB number : SF[protected]FPL

I have purchased a maroon kurti set for 638 rupees.On 25th Jan it was delivered.first I tried to pay through Google pay it declined.so, I paid cash.After sometime money is debited in my account through Google pay.Because of this I paid 2 times for one product.kindly help me.i have attached Google pay bill and my order id images.

I am himanshu from agra .
I want to know why my product delayed . My product received by shadowfax on 2 February at delhi and today is 7 February until my product is at delhi . My humble request to shadowfax please send my product to me as soon as possible.

U r delivery agent has cheated on me by not delivering the product from mesho whose amount was already paid and has recorded it as product delivered.