Shadowfax Complaints & Reviews

Sir/mam I had ordered a product from meesho and it would have to deliver by your company shadowfax. But your delivery parter don't give the product. Your partner called me 2 times and told me to take the order (where I mention the address). But whenever I reach that location, I didn't find your delivery partner. And after 5-6 min I received the message that your order was on hold due to customer wants open delivery. But I never said that to your delivery partner to put my order on hold.
Please solve this problem and deliver my order as soon as possible.

For days now someone at Shadowfax has been canceling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this.
It got out for delivery a week ago then it got canceled automatically saying I canceled it, no one ever called me even after writing to support so many times it's been over a week I'm going through this torture and my order keeps getting canceled automatically.
AWB - SF[protected]KRI'm filing a consumer court complaint against Shadowfax

This is to bring to your notice that a FRAUD COMMITTED against us on 17 Jan 2022 at the time of our Meesho delivery by the delivery person.
I received a Meesho parcel today with COD of Rs.261/- (Meesho Order no. [protected] and Shadowfax order no : SF[protected]FPL). The delivery person named Ganesh (as informed ) has given me another parcel and claimed an amount of Rs.1499/- COD, as the same was booked by our family members and...

I ordered some items through meesho app,
Order ID [protected], 10.30 am, 03/02/2022.

Shadowfox tracking ID SF[protected]FPL

Delivery executive rude behaving, and order not delivered.

Hi this is Anand

I order a product in meeshow for cash on delivery and I got a tracking id from from shadowfax because iam not available in home I did online payment to shadow fax (attached proof) but after that I didnt got product it got cancel and I didn't get refunt also from pas 1 month I reaching their customer support and iam sending lot of mails no one is not responding properly its been one month please kindly to need full
Re: Refund the Amount//Tracking ID: SF[protected]FPL// //SF[protected]FPL.//

Thank u

Dear Team,

I have not received my courier and shadowfax has does not shared contact number with me of delivery guy. Please check and help to get my couirer

Order - SF[protected]PIC

Customer name - Maiakal Kshetriye
Customer contact - [protected]

Mene 10 baje order Kiya tha, order pickup kar diya he rider ne par abhitak order dilivery nahi kiya or call nahi utha rha..uska name he sabir Shaikh..uska number he[protected]..in Ahmedabad

Worst app, as I am reading others reviews and same happened with me, I ordered from Nykaa, which was in return, After 1 week I got a call for pickup on Sunday around 8:pm at office address, when I asked him to come on week days, delivery boy replied I will cancel your pickup, and same has been done by shadow fax team...guys never and never try such a pathetic company and specially entrepreneurs don't spoil your business by making them your partner. Pathetic,

My order cancelled by delivery boy he ask to office I want a open delivery.he delivery boy a layer.and my payment received from delivery boy and not to be a refund

I ordered an item in Meesho and amount paid through the UPI which is sent by shadowfax. But the delivery agent told amount not paid and denied to deliver the item. Now the order got cancelled. So need the refund.

AWB number : SF[protected]FPL

I have purchased a maroon kurti set for 638 rupees.On 25th Jan it was delivered.first I tried to pay through Google pay it declined.so, I paid cash.After sometime money is debited in my account through Google pay.Because of this I paid 2 times for one product.kindly help me.i have attached Google pay bill and my order id images.

I am himanshu from agra .
I want to know why my product delayed . My product received by shadowfax on 2 February at delhi and today is 7 February until my product is at delhi . My humble request to shadowfax please send my product to me as soon as possible.

U r delivery agent has cheated on me by not delivering the product from mesho whose amount was already paid and has recorded it as product delivered.

Its my Return id - #RT57742673
Your pickup boy is do feck response .
I'm not canceled my return order . but your agent do feck attempt .they are sending mi only OTP but not come for taken my parcel and no calling me on my number. that happened last 6 days and today also that do again.

Dear Sir
My Traeking ID R[protected]FPL
ORDER ID [protected] form meesho
सर मेरी कंप्लेंट यह है कि दिनांक 26 जनवरी 2022 को मैंने रिटर्न के लिए रिक्वेस्ट डाली और 29 जनवरी 2022 को 3:00 बजे डिलीवरी ब्वॉय पिकअप के लिए आया उसने उसने प्रोडक्ट ले लिया और क्या शाम तक पिकअप हो जाएगा ऐसा बोला परंतु उसने पिकअप कंफर्म नहीं किया और पिकअप रिजेक्ट को कर दिया मैंने उसने संपर्क करने की बहुत कोशिश की पर उसने मेरा कॉल नहीं उठाया और मेरा नंबर ब्लैक लिस्ट में डाल दिया अतः आपसे निवेदन है इसकी जांच करवाएं जहां से पिक अप हुआ वहां के के कैमरे चेक करवाएं और मेरा पिक मेरा पिकअप कंफर्म करें या मेरा रिफंड मुझे प्रदान करें और डिलीवरी ब्वॉय से संपर्क करें और इसकी जांच करें या फिर मुझे मेरा प्रोडक्ट वापस प्रदान करने का कष्ट करवाएं आज 6 दिन हो गए पर अभी तक कंफर्म नहीं हुआ और ना ही लोकेशन पर मेरे को नहीं डिलीवरी ब्वॉय का पता मिला अतः आपसे निवेदन है कि मेरी प्रॉब्लम का जल्द से जल्द सलूशन करें और कैसे धोखाधड़ी वाले डिलीवरी ब्वॉय का पता करें मुझे मेरा रिपोर्ट प्रदान करें अनीता मुझे इस इश्यू के रिलेटेड एफ आई आर दर्ज करनी पड़ेगी
दिनेश परिहार, एड्रेस पार्टी सर्किल रातानाडा जोधपुर 342001 पिन कोड

I ordered a medicine from Apollo pharmacy and it is prepaid order. They assigned a delivery boy name Jeyveer Singh contact no. [protected]. He called me and he didn't find my address I said that you are at wrong address my correct address is already mentioned on Apollo application. Then he said main nahi aa raha hu aapke address par. I said ki I'll raise a complaint against you then he said haan kar lo Jo karna hai na main aa raha and na refund aayega main delivered marked kar dunga.

If, I'll not get my product or refund I'll make sure I'll take a strong action against you guys.

Neha Sharma
[protected]

There is refund of my order. And shadowfax delievery boy haf picked up my product and told message will be in your phone.and its been 1 week there is no msg and no reply from shadowfax. And i cant get my money because of that.

Sir I have submitted my product to you delivery boy he take photo of product and still it is showing pending, it showing Shadowfax rider[protected] PIN 2272 will pick your Decathlon_N order AWB R[protected]DCN today. Attempt code 8412 Visit https://tracker.shadowfax.in. where as I have submitted my product so plz look over the matter. And intimate me earlier.

Awb no; R[protected]DCN
That product want to return but the delivery executive call me and take the address but denied to doorstep pickup it repets 2times they call me but not came to pickup, alredy 7 days passed away, when they collect back and also the executive submit wrong status in shadfox that "Pick up is put ON HOLD ".they never came to pickup how customer satisfy with your services?how they trust deshthlon app?

Hi, my product AWB R[protected]AJI was picked up but was not updated in the app. I don't know what the delivery guy has done with the product. The Ajio people are saying they have no update. I also have the cctv footage of the same regarding the pick up. I want my product back or atleast send it to the Ajio team. Please get it resolved.