Shadowfax Complaints & Reviews

Awb no; R[protected]DCN
That product want to return but the delivery executive call me and take the address but denied to doorstep pickup it repets 2times they call me but not came to pickup, alredy 7 days passed away, when they collect back and also the executive submit wrong status in shadfox that "Pick up is put ON HOLD ".they never came to pickup how customer satisfy with your services?how they trust deshthlon app?

Hi, my product AWB R[protected]AJI was picked up but was not updated in the app. I don't know what the delivery guy has done with the product. The Ajio people are saying they have no update. I also have the cctv footage of the same regarding the pick up. I want my product back or atleast send it to the Ajio team. Please get it resolved.

Itne batmiz log h Bina call kiye khud hi order cancel kr dete h. BC delivery krni bski nhi h to mna kr do

Hello Shadowfax, my tracking ID isSF[protected]FPL.
Nobody came to deliver my parcel and it got automatically cancelled.
Tell me the problem... give me contact number of your delivery person who is illegally cancelling my order.
I want my parcel at my doorstep as soon as possible.
Please look into this matter fast.

My parcel has been returned from Meesho( SF[protected]FPL) by shadow fax without informing me.O want that parcel urgently.If its still in Kapurthala, kindly deliver it to me or call me on [protected].

Money paid 2 times for product bought through meesho.kindly revert my money back.my order id is SF[protected]FPL product delivered on 25th jan.i don't know about AWB number I have not got any message regarding this number.kindly revert

Meesho my order is [protected] not delivary to me what the problem please tell us

Hello,
I am writing on behalf of order number AWB R[protected]MY. This pick order was supposed to be picked on 31st January. The delivery partner called and advised there is no delivery person coming on 13st Jan to pincode-573128 and he would like to re rescheduled the delivery for 2nd Feb. I agreed and shared him the OTP to reschedule to pick up.
On 2nd feb they called me again and told the delivery pick was rescheduled incorrectly with wrong adress and they want to reschedule again to 3rd of Feb. I agreed and shared the OTP again to reschedule the pickup. But when i received the message it was reschedule to 5th Feb instead of 2nd Feb.
When i called and asked why did they lie that they will pick the order on 3rd instead of 5th, they said they dont have proper service to that location.

THis is bad and worst management from shadofax team. first of all they so uneducated and dont know how to manage the order by giving correct address and pincode. on top of that they will give fake promises to reschedule the delivery and ask us to share the OTP.

List of complaints:
1. If you dont have service to that location why have you partnered saying you will provide service?
2. your staff dont know how to add proper address with pincode.
3. improper response: They refused to pick the call when i called them back to address the issue.

I hope this issue will be resolved soon and my order will be picked up ASAP.

I have ordered Kurtis in meesho on 27th January and I got a message that I will get a delivery on 30th January shadow rider[protected] pin 6346 will deliver your akila order AWBSF[protected] FPL attempt code 1934 and at night 9:48pm on 30th Jan I got an message that akila your product has been delivered trust me till now I have not got any call or no one knocked door so without OTP number how can my product delivered I already went through the prepaid payment I think delivery boy has used my parcel I need the resolution call to my alternate number [protected] for more details I want to escalate it legally

[Seller]

Hi,
My order was not delivered and returned to origin. In the transit the order has been tampered and I have received wrong product.
AWB no. : SF[protected]FPL

Product shipped was a Kurta set but in return got a lungi.
This is very unpleasant and totally unacceptable.

My parcel pickuped on 28 jan till date no update what's happening with my parcel why till now not shipped please revert
AWB no-SF[protected]KR

Name-B.anil reddy
No-[protected], [protected]

Hello shadowfax team i'am reseller in meesho app so my customer delivery is failed without any reason (TRACKING ID: SF[protected]FPL) there is no call receive from a delivery boy, So the delivery failed reason is totally wrong and this is the 4th - 5th time that i was suffering from this problem, all the time the delivery was failed why?? And without reason, i mean how could be your team are so irresponsible? This is so disappointing.br...

Actually subjected Shipment shows as delivered but actually we have not yet received

I ordered from mc donald app...at tbe time of delivery of the parcel I received a msg that it has been delivered...but didn't received...called the delivery boy ...he said just coming in 5 mins...then hos phone was not reachable...disgusting...

On 16th jan 22 i hv rcvd from two 2 sarees on one pkt on the sm day i hv returned those products also bt i got my refund of one product . Nxt day i.e on 17th jan 22 sm delivery boy came for pick the sm product which i hv already given on 16 th of jan. Bt on messho app its showing ur request is rejected. I contact with ccare of messho they are saying tht delivery boy may be didn't update properly so we r unble to slv ur problem u contact with shadowfax. I want to talk with the delivery boy about tht product & return my money. Tht delivery boy didn't give me any pickup slip also there is no msg of pickup. Plz help

How would the delivery boy cancelled my order without my permission

The delivery boy is very arrogant. gives stupid reasons for failed picked. I have return order pickup up in same day from other executive, but shadow fax executive and their services are pathetic.

Order details
AJIO Order AWB R[protected]AJI. You may reach us at[protected] PIN 9342

I have not received the refund of my order no.[protected].The item was picked up on 4 Jan 2022.please help me in the refund of my money

Not at all attending my query for my problem.fraud company.got my money 2 times

I ordered an item in Meesho and amount paid through the UPI which is sent by shadowfax. But the delivery agent told amount not paid and denied to deliver the item. Now the order got cancelled. So need the refund.

AWB number : SF[protected]FPL