Shadowfax Complaints & Reviews

We have ordered a product on Mee Show but it was with different color. Hence placed a replacement order on 16 Jan but till now no update on it.

Hello, there is two order pickups but pickup person is not picking up the parcel because there is no otp/message coming on mobile.

AWB NO. R[protected]DCN
AWB No. R[protected]DCN

Tracking ID is SF[protected]FPL...

The product is ordered from Meesho but it is nor delivered to the customer yet. Please call me back to this number [protected] and provide me the information about tracking details and when will the product be delivered?????

Its was a very bad experience of me from a pickup person of the company (shadowfax).
I would rather call it a fraud
Losing the money isnt a big thing that matterd rather the companys neglegnce towards showing up my product correctly being picked up was the main issue that goes neglected .
Shopping with meesho was nvr bad until this experienc of my returning the product.
I request in a quick checking of the above mentiond issue, because the person who came up to get my pickup didnot even send any message from his side, yet the pickup was made with no money refund in the end.

My parcel is going to be delivered today at my office address but the executive deny to come up on the office and continuesly making me come at the reception as I won’t be able to go, he canceled the item delivery and make it like as I was not available for receving the product.

Here’s the product info..
Shadowfax rider[protected] PIN 5459 will deliver your Richa order AWB SF[protected]FPL today. Attempt code 7885 Visit https://tracker.shadowfax.in

My order was urjnt it was suppose to be delivered today but the delivery was put on hold stating that I asked to open the package .when I have ordered and it is already prepaid why will I ask so.and main thing the delivery boy didnt came to my place and he blamed on customer because he was unable to deliver on time .Very pathetic service and delivery boy lies

Hello Sir/Madam,

So my complaint is that the delivery boy who came to give my order has misguided you that i have received my order. I got the message on 08/02/22 that the delivery guy is gonna come that day. but that day itself i got notification that i received my order. I've send complaint to shadowfax directly and they said they'll call me within a hour but its been 4 days no one called me. Such a worst behavior from the customer service team. I couldn't call back to the delivery guy too. There is no proper tracker given to the product. I need the product immediately or ad soon as possible. If I don't get the product, A refund must be done from your side.

Thankyou

I had placed an order on January 21, which I have not received yet, please send my order to me at the earliest do it my oder stuck in bilaspur ncr Haryana shadowfax warehouse Since last 16 days my contact no.[protected] my tracking no .SF[protected]XIA

Hello Sir/Madam,
So my complaint is that the delivery boy who came to give my order has misguided you that i have received my order. I got the message on 10/02/22 that the delivery guy is gonna come that day and as you know shadowfax has a feature of paying directly in the app of shadowfax itself for minimum human touch possible so i also paid the amount of 1145 there and when the delivery guy came at evening i was not at home so i told him that PLEASE SIR COME TOMORROW so i was clear from my side that I've done a prior payment so he's suppose to come next day but that day itself i got notification that i received my order. I've send complaint to shadowfax directly and they said they'll call me within a hour vut its been two days no one called me, i had a important function and because of that only i ordered the product but because of such behaviour of that delivery guy and shadowfax people I've to face such mental trauma. I want you to resolve my complaint as soon as possible and hand me my product before 15th Feb. Thankyou

T on calling your customer care number from yesterday, i was assured i will be receiving a call within 24 hours but till now i did get any response.
One of your arrogant, irresponsible delivery executives picked up a wronf product & I am unable to contact him.
I am not getting any response from anywhere.
I need that product of mine back but i don't know whom & where I should contact.
Such a pathetic service.
I will be escalating my complaint.

Anjali Nagar
[protected]

I received courier on 23rd jan 2022 and paid @1585/-, but still not updated. Still the tracking shown shipment needs to be reattempted as per instructions.

In this reason, the meesho was not approved my return request. If you not updated the status, meesho will not approved return request.

SF[protected]FPL
Register mobile no. [protected]
My contact no.[protected]

I have contacted shadow fax people today, they the product was not find out in the office and asked me the delivery person details. How i know the person details...please resolve my issue as early as possible

Sir/mam I had ordered a product from meesho and it would have to deliver by your company shadowfax. But your delivery parter don't give the product. Your partner called me 2 times and told me to take the order (where I mention the address). But whenever I reach that location, I didn't find your delivery partner. And after 5-6 min I received the message that your order was on hold due to customer wants open delivery. But I never said that to your delivery partner to put my order on hold.
Please solve this problem and deliver my order as soon as possible.

For days now someone at Shadowfax has been canceling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this.
It got out for delivery a week ago then it got canceled automatically saying I canceled it, no one ever called me even after writing to support so many times it's been over a week I'm going through this torture and my order keeps getting canceled automatically.
AWB - SF[protected]KRI'm filing a consumer court complaint against Shadowfax

This is to bring to your notice that a FRAUD COMMITTED against us on 17 Jan 2022 at the time of our Meesho delivery by the delivery person.
I received a Meesho parcel today with COD of Rs.261/- (Meesho Order no. [protected] and Shadowfax order no : SF[protected]FPL). The delivery person named Ganesh (as informed ) has given me another parcel and claimed an amount of Rs.1499/- COD, as the same was booked by our family members and in their absence at the time of delivery, I have paid the delivery person accordingly believing Meesho/Shawdowfax is a trustworthy company.

However, later it was informed that there was no order worth Rs.1499/- placed on Meesho.
We have contacted Meesho customer care and were informed to send the photo of the product and cover. Further, we were also clearly informed that Meesho parcels always come with Invoice on the cover.

We have contacted the delivery person and also Shadowfax, Our call was answered once and assured that they would check and revert by 7PM that day. However, despite not calling us back, there was no response from them even after contacting them several times.

This is clearly a FRAUD COMMITTED by the delivery person/Shadowfax.

I REQUIRE AN IMMEDIATE INTERVENTION/EXPLANATION FOR THE FRAUD COMMITTED PURPOSELY AND DUPING MY MONEY. I ALSO REQUIRE AN IMMEDIATE REFUND OF THE SAME.

Inspite of mailing them and sending reminders many times, we did not receive response/refund till now.

I ordered some items through meesho app,
Order ID [protected], 10.30 am, 03/02/2022.

Shadowfox tracking ID SF[protected]FPL

Delivery executive rude behaving, and order not delivered.

Hi this is Anand

I order a product in meeshow for cash on delivery and I got a tracking id from from shadowfax because iam not available in home I did online payment to shadow fax (attached proof) but after that I didnt got product it got cancel and I didn't get refunt also from pas 1 month I reaching their customer support and iam sending lot of mails no one is not responding properly its been one month please kindly to need full
Re: Refund the Amount//Tracking ID: SF[protected]FPL// //SF[protected]FPL.//

Thank u

Dear Team,

I have not received my courier and shadowfax has does not shared contact number with me of delivery guy. Please check and help to get my couirer

Order - SF[protected]PIC

Customer name - Maiakal Kshetriye
Customer contact - [protected]

Mene 10 baje order Kiya tha, order pickup kar diya he rider ne par abhitak order dilivery nahi kiya or call nahi utha rha..uska name he sabir Shaikh..uska number he[protected]..in Ahmedabad

Worst app, as I am reading others reviews and same happened with me, I ordered from Nykaa, which was in return, After 1 week I got a call for pickup on Sunday around 8:pm at office address, when I asked him to come on week days, delivery boy replied I will cancel your pickup, and same has been done by shadow fax team...guys never and never try such a pathetic company and specially entrepreneurs don't spoil your business by making them your partner. Pathetic,

My order cancelled by delivery boy he ask to office I want a open delivery.he delivery boy a layer.and my payment received from delivery boy and not to be a refund