Some of my parcels (R[protected]fpl, r[protected]fpl) were supposed to pickup by shadowfax courier but every time it gets on hold even though i don't get any call also they ask money for pickups. I am warning you for the last time, if my order is not picked up by tomorrow, then i will take action against you in court.. It's has been 3 days from date of pickup but still my pickups not done i have asked for help in everyway but i couldn't get any satisfaction response... From your side... I am very disappointed to get such experience from shadowfax... Please let me know within day when my return order pickup looking forward from hearing you...
Thanks,
Regards,
Gokul sharma
[protected],
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2022
Shadowfax Customer Care's response Dear Gokul,
Greetings from Shadowfax!
Please accept our sincere apologies for the inconvenience. We have escalated this matter to our internal team and shall get back to you at the earliest.
Regards,
Team Shadowfax
r[protected]fpl