Shadowfax Complaints & Reviews

I ordered a product from messho it's a shoes racks and they shadowax courier company to deliver this but when the product is ready to out for delivery ur delivery boy can't come to deliver my parcel and after that the satus of delivery is showing we can't connect the CUSTOMER it happens to me 3 times again again I face the same problem so pl sort it as soon as possible ur delivery boy are very rude and disrespectful and urs serives are ### even urs company shadowax ND delivery boy are also ### so resolve it as early other wise I take a serious step for this I complain in the (consumer right protection cooperation )because it happens again and again to me so do something for it and sorit it as early..

I have ordered a product from meesho and again intiated a return for refund. A guy on 13th Jan 2022 came for the pickup and took the product but in the app its showing as refund cancelled. There is no source to communicate with the delivery boy nor the meesho as meesho needs confirmation message or email that product has picked up. I have no such thing. Please look into it asap

Dear Concern,

I have shipped the materials from My office( Kolkata) through Pickrr on 5th but Shadowfax held the material at their origin warehouse until 7th and now after so many follow-ups the shipment is hold at Mumbai warehouse of Shadowfax but they are showing fake Non delivery reasons now.

My customer is suffering and also she will cancel my order and it will affect my revenue and reputation.

I want to get it delivered or get it returned along with the shipping charges they have charged.

Shadowfax gave me an UPI link for my cash on delivery product.
After I paid for it they refused to deliver my product and didn’t return the money even after a month.
I have submitted all proofs and even my bank statement.
No RESOLUTIONS!!

I was not available when the delivery boy came, they called me i told them to come tomorrow but today they cancelled the order without my permission . What is going on is this the kind of service what shadowfax shows towards their customers.😠😠😡

Hi
We booked order in meesho.for that order return pickup they arranged through shadowfax courier.
Shadowfax courier Awb number:R[protected]FPL.wrong status updated in tracking portal by them.
return parcel pickup over already on 6th January 2022 only.
Customer got call from courier service from this number [protected] on 6th.and they taken away the dress but not updated in app nor sent pickup over message to customer still and now they are not replying.
But now no one is receiving calls.
And now updated wrong status like customer not contactable, QC failed and all.
Where in real customer talked to them that day and return pickup over successfully.
Customer address
To
Ankita Vivek kasat,
D-402, serene county,
rajyog road,
near lokmat office,
sinhagad road.
Pune-411041.
Maharashtra
Ph no-[protected].

Please check with that courier people and update correct status and provide correct information on portal.so that I can get my refund amount.

Your delivery boy did misbehave with me

Sir my one item was out for pickup yesterday and was picked up but courier pick up exe cutive picked up another extra item also of flipkart..I want return of extra item picked up but unable to contact delivery boy.Items where of flipkart.Contact no which contacted me[protected] of shadowfax and this message had come on my mobile ..
Your Navy Solid Swe.. from Westbury_PT will be picked today by rider[protected] PIN 3339). Keep item(s) & tags ready. Track https://tracker.shadowfax.in/#/track/8B26C1640C4096DBA78718DB23A01B7C/Rev/ - Shadowfax. ...Regards Puja Bharti...Mob no..[protected]

My order awb SF[protected]HO and SF[protected]HO cancelled without my concern. I was not available when they called my number. My order cancelled. I have been try reaching them for 2 days but couldn't.i need my packages today. It's a emergency

Phonepe. Chesta Ani chyela

Your delivery partner did misbehave with me

My myntra pickup (R[protected]MY) which scheduled on 13/01/2022 was delayed, it was updated that "the pickup couldn't be attempted by them". The pickup status is rescheduled, they've not given the actual date of pickup. I had tried contacting the delivery agent several times but his cell is switched off. The order was given by myntra to them last sunday, the product is only having a 30 day return policy. I recieved it with no tags in it and I've contacted myntra regarding this issue and the price tag issue has been resolved by them (as in the screenshot attached below), don't know if the delivery executive will accept the package. They're not even trying to contact me regarding the pickup, please do the needful.

The fraud company first of alll did not provide any text message for the return pick up and after cancellation of return pickup they took the parcel and now not refunding me my money back ₹776 and also showing wrong updates on tracking site and not even having a customer care ajent to solve or look in to our matters

I had order 2 items in meesho and paid online through your online payment link and I had attended the transaction ID below but now the delivery partner has cancelled the order without contacting me. So I need refund immediately.

SF[protected]KR. this is the order I'd which is pending from last 10 to 15 days, your delivery person didn't contact me and he is mentioning fake remarks that I refused to get delivery. please look into this and deliver my product asap

Maine mera order jiska order no hai [protected] ye order maine shadow fax ko return kar diya hai 10th jan ko aur mujhe meesho se msg aaya hai ke aapka return cancel ho gaya hai ... Aur return karke 4 din ho gaye hai ... Mujhe mera refund nahi aaya abhi tak ... Kyonki aapke delivery boy ne nahi bheja hai mere pass confirmation otp aaya hai jab maine return kiya product ... So aap mujhe call kare aur meri problem solve kare mera refun 261 abhi isi vajah se nahi aaya hai ... Plz help me.

I had ordered a product from Myntra and had requested for the return of the same item so there are three items for the return the same delivery guy from shadowfax has come to pick up my order but it while checking the product hi open the product and then said that no it cannot be returned and give it to me back for the first return he came over and took the product away and I did not receive any message regarding the pick-up

Id 1529958 mera Payment nahi dya mera payout dikhata bhi nahi maine call kiya to uthate bhi nahi call maine total 117 order campalet kiye hai to bhi mera Payment nahi mila

Payment

I've Ordered a product from Meesho on 31st December 2021 (of which shadowfax is delivery agent), and the delivery was expected on 06th January 2022 But it is getting delayed everyday. I'm receiving delivery code messages daily and at end of day they rescheduled that delivery to next day. This is happening from 6th January 2022 and still I didn't received my product. I also tried to contact to shadowfax, at first I talked with the delivery boy on 12th January 2022 and he told me I'll receive my product on same day that is 12th January 2022 by 4.00 PM, then too I didn't received my product, They again rescheduled my delivery, and now I'm trying to contact them, they are not answering my calls. Worst service experienced by this company.