Shadowfax Complaints & Reviews

I placed an order on your show I put a return I did not like It was given by a delivery boy who came and spoke incorrectly I reported that the item I ordered was damaged but it was my money so you have to take action against him he has the number is mine

Hello, AJIO people are saying the product has not reached there warehouse can you get me the complete tracking details and delivery confirmation. My money is on hold and refund has been pending since 14th December when you picked the product. Please requesting you get me the details, someone called from Shadowfax they are sending me the details but no one has given me anything till now. Please try to understand.

Rider id 387297 mera abhi tak payout release nhi hua he bar bar release date change ho jati he ese me kam nhi kr skta plz muhe mera payment chahiye 2 months hone wale he plz help me

My Last 2Payouts can't be credited. I can raise an Issue in App., Inform to My Manager But there is no use.

I got a delivery from appolo pharmacy.. I took the order and went for delivering.. While I reached customers location, customer didn't took the phone for long time... So I click the option not delivered and returned to the same appolo pharmacy.. Now from my earnings that amount is deducted.. Also one customer canceled food.. That money also deducted from my earnings.. Total more than 1000 has been deducted.

I can't received last 2payouts. I inform to a manager but He can't respond
I'M trying to raise an issue in App. But there is no use. It shows same message from BOT. your payout will release next Tuesday/Friday but the amount not credited

Not delivered my product but your delivery status for delivered. 😒 where is my order? I already complaint with this site but you r not doing any action

Sir I want my pickup sleep my order number is [protected] so please send my pickup sleep because I have facing the problem to my refund money ai plz send my pickup sleep my email I'd is ayaz.[protected]@gmail.com

My id is inactive

Our total money was 1046 for three products and he took 1146 rs from us.we called the delivery boy and he said he will return 100rs to us.But from last 10 days he didn't came.plz return our money or we will contact police.

I had ordered products on meesho and they had delivered it wrong. Since the entire order was wrong for each and every item I was supposed to receive, I had sent "wrong product sent". The guy from shadowfax told me he had to collect 3 items. Since I had only one item I couldn't possibly return 3 products. He put me on to his manager who didn't have the patience to listen to what I had to say and just started yelling that he was a third party and he could only do according to the instruction. I am absolutely ok with him not trying to help me, but his response to a customer is uncalled for.

This is Pooja More. I have an issue regarding my order which from meesho which waa delivering through your Shadowfax company.
I was trying to call on [protected] this your Shadowfax Customer Care number but its continuously coming invalid. Plz co-operate with me. I am trying to contact with Shadowfax since last 4 days for my issue. Your delivery boy directly cancelled my order which was placed on Meesho Application. OrderId is SF[protected]FPL.after...

Gokul Sharma
[protected]
Return:R[protected]FPL Ordered product from meesho but wrong product delivered..so I place request request and meesho approved it but shadowfax delivery boy denied to pickup..or asking money for it...

Hi this is suresh Jam delivered the Food but mob Screen HE DOS not showing still esterday 9 pm Ian Waiting at same location 7am and Without order

I returned my order & the delivery guy picked up 8 days ago but still not updated it that's my my refund is not being proceed. I also talked to the delivery guy he said to Reinitiate the return but after that i got rejected due to time limit now I couldn't contact him. I have complained about it so many times I want this issue to be solved soon

I'M an Employee in Shadowfax Technologys Pvt Ltd. I can't receive My last Two Payouts. At the 1st Payout I'M inform to My Hi. They askes Me a screenshoot for raise a mail but there is no use. No One can't respond My Situation. Raise a Ticket in App. But there is no use

Hi
Booed and an order in meesho and Order id #[protected].
They arranged return pick up through shadowfax courier.Awb number:R[protected]FPL.
pickup over yesterday(6th February) around 2.30pm but still in app not updated pickupover.but yesterday they updated cannot contact customer and rescheduled Pick up today and today showing out for pickup today but in real yesterday itself they collected pickup parcel and updating wrong status. But yesterday customer received their call from([protected]) and parcel handover to courier boy also over.
Please solve problem with shadowfax by updating correct status and arrange refund soon.we tried shadowfax number([protected]) from which we received call yesterday to keep parcel ready for pickup and parcel got picked up but now they are not receiving call.
Called shadowfax customer care number and written to support mail but no Reply nor change in status.

My product was picked up on 14th December, enclosing the acknowledgement receipt and photo of the individual who picked up. My refund has not been initiated by AJIO people till date as they confirm that Shadowfax people have not returned my product to AJIO warehouse. Can someone tell me what is going on as my money is stuck and I am being harassed since 50 days which is since 19th November. First Shadowfax people took 28 days to pick up and now AJIO people have taken 22 days and not refunded my money. I regret ordering from AJIO and using Shadowfax for delivery and return. Please refund my money.

R[protected]FPL

Order #[protected]
My product was picked up but I didn't receive any confirmation message so I still didn't get my refund. Meesho care asked me to repeatedly show a pickup slip else I won't get the refund.
Here I attach the mail I received from their side.

#"Greetings from Meesho!

We apologize for the delay in response.

We apologize for the inconvenience faced by you. We understand your concern regarding the pickup of your order. We would like to inform you that as per confirmation from the concerned team we found that the pickup is not done. We kindly request you to cooperate with us.

If in case the product is picked up kindly get back to us with the pickup slip by contacting the courier partner so that we will verify and update you on the same.

Please note that without a pickup slip/ screenshot of the pickup successful acknowledgment SMS, we are unable to validate it from 3pl. Please make sure to collect the pickup slip & hand over the product as per the AWB number in the future."#

So I please ask for a pick up slip so that I can get a refund. Your help is highly appreciated.

I ordered a product in Meesho on 25.12.21. Received a message from Shadowffax(SF[protected]FPL) that product will be delivered on 03.01.21 and received 4 digit PIN also. Waited for delivery but no one came till now. Status is shown as Shipment delivered from CHN_Velachery DC on 03.01.2021 at 9.38 AM. When complained in portal several times in 2 days, it is just displaying that we will receive a call in one hour. No response while contacting through Phone/IVR also.