Shadowfax Complaints & Reviews

I have found parcel but in parcel no product found empty parcel was delivered me please help i give cash on dilivery for product

Your delivery person called my customer and asked to cancel the delivery saying the item inside is damaged and my customer refused it. So cancelled on behalf of customer. This is ridiculous. Before I blog this all over I want a call explaining the same.

Your Kids Embellish.. order OnlineShop is Cancelled per request. Raise issue at https://exp.shadowfax.in/9Jw5CU -Shadowfax

Kids Embellished Gown, variant: 10 - 11 Years
Tracking ID:SF[protected]ONI

Shipping Partner:Shadowfax

My mobile is number is [protected] i am delivery partner of shadowfex i am really disapponited that i am not receving cash on delivery order your company i think blocked my cod order please reopen my cod order last continues one month i receiving paid order but i want to recive cod order also so please reopen my cash on delivery order

My order from ajio send to be pickup from Shadowfax, ID : R[protected]AJI
Courier Man didn't come to pickup the product from home and called me somewhere else and when I went there he rejected my product, that I notice. I genuinely asked for a reason. He replied in unbearable abusive language and also started pushing and forcing to fight.
Courier guy Name : Surjeet Meena
His Number : [protected]

R[protected]FPL
Order #[protected]
The delivery person refused to pick up my product claiming I am returning used product. The fact that I had to return is the same that I received that damaged used product from the seller itself. That is not how you fraud people. I talked with the customer service and reinstated the return but the courier person rejected my return request by ditching. My return period also will be over soon. I want my refund. This I literally not how you fraud people. Literally unbelievable.

Sir from yesturday I couldn't login no response I complained twice no one is responding plz corect my issue my I d is1597407

Hiii i am vinod we have ordered a product from mesho app and it was still in process and i got a call from shadowfax but i was not able to take the calls i was in office and i tried calling that number but it's not getting connected and today i am seeing that the order has been delivered on 24/12/2021 but i checked with my family but they said they didn't received any thing plz check with ur shadow fax team and trace the number i got the call from this number [protected] and take this as high priority and deliver the item asap .i am hoping for the positive response asap

Frm past so many days I m receiving arriving message but delivery boy has not delivered my order yet. I tried calling your number giving in the text but couldn't connect due to invalid number

In meesho i ordered a product which is prepaid and the delivery date is 19.12.21
But still the product is not delivered by you I received a call from your delivery executive on 18.12.21 i attend the cal but he hang my cal again I call him he rejecting my call after some time I received a message that my delivery is rescheduled to 23.12.21. today also the same person called 24.12.21 call from same no.[protected] again he is doing the same. This is my second complaint. first complaint on 18.12.21 your executive said i will receive my product within two days.but still not received. If the problem continues again i will complaint to consumer court. Kindly take necessary action ASAP. Take disciplinary action against the delivery executive.this kind of things make loss faith in your company.

I have raised a return request with Meesho . For my return pickup courier assigned is Shadowfax.But your courier boy denied to pickup my return.as he ask me to send the return at their hub. Why i go there for swnding my return.it is your responsibility to pickup return from customer'address. MY RETURN TRACKING ID IS :- R[protected]FPL.your courier boy canceled my return as i didn't send my return at their hub.

I would like to return 2 products which I ordered through the official website of forever 21.

The AWB numbers are as follows
[protected] &[protected]
Thanks

The delivery agents of shadowfax called yesterday after waiting for the long 12 days and told that the need extra money to pick up the order from my home. I agreed for that because I was very much frustrated and I want to give away the products so that I can get my money back.

Unfortunately due to some emergency I was not home in the evening yesterday( waiting for them since morning no one came till evening and for the past 12 or 13 days). So I let them know that I won't be available. And asked for the pick up today. And I am pausing all the engagements and sitting home and waiting for them to pick it up.

And today I am not able to contact them.

They are testing my patient level. I am so fed up with shadowfax delivery service. The same kind of issues happened with this courier service before also. Very bad service including the customer service. Not able to contact them now.

I urgently need to return the package as soon as possible. Otherwise I won't get the refund from the olus website.

Hope the Problem get solved as soon as possible

It's a worst courier service

My supplier id 279129 and my 1st experience with you is so bad about your courier service is use less bcz I don't get any single call from your side My order are not picked up yet
Sub Order no. [protected]_1

The sizzling deals payout on 22/12/2021 was rs 55 including incentives, but I only recieved 35rs per order which sums up to be 525rs for 15 orders. I have to be paid 825 rs in total for Wednesday's payout, please see to it that I am paid accordingly, i also have a screenshot that shows the sizzling payout deal ad

Hi my order number[protected] was picked up yesterday.
However after sometime i got a msg from shadow fax that the pickup has failed due to quality check fail.

I told this to the delivery executive, and he told that the pickup is successful and so dont worry about it.

Then i got another msg from madura peter England that my pickup has failed.

The package is in good condition with tags intact. So there is no question of qc fail. Also otp was mentioned correctly by me.

Please update me on this asap, because my package is with shadow fax, and i Haven't got a refund on my product from peter England madura, because its showing the return has failed at doorstep, but item is with shadow fax.

I have order an meesho app but did not delivery of shadowfax Courier boy is calling night they tell delivery your order TOMMROW but I am not received my order...

Without attempting for pick up of my Return AJIO product...following text received for 2 days...and no attempt of pick up made...

We tried reaching you today for pickup of Women Lightly .. from AJIO. You may reach us at[protected] PIN 9378 - Shadowfax

Ajio Return ID- RT53827427

I ordered a product in Meesho to the tune of Rs.1000/-. Since there was no one to receive the product, it was taken back by the delivery person from Shadowfax. When contacted, he said he would deliver the next day. However, it was not delivered. There was no response on the number also. Request you to take suitable action so that the product is delivered immediately

I had a return pickup initiated for my peter England order from shadow fax.
Order no.[protected].

The executive had picked up the order successfully, but i got a text saying my item had failed quality check, when instead evrything was fine and return was done successfully.

He insisted that evrything is fine, and gave me his number if anything happens.

I told the deliver guy about the sms and asking why is it showing as failed, to which he replied he is new and will sort the issue after he reaches the center afterwards.
I am waiting on a resolution, as i have got multiple texts from peter england and even shadow fax showing me my return was not picked up.

Please solve the issue, my return item is with the delivery guy, and was picked up successfully.

Received a wrong one kindly take back the product and refund