Shadowfax Complaints & Reviews

The product is not delivered from meshoo which was marked as delivered on 13th dec, it was a prepaid product

A prepaid order from Meesho (order #[protected]) was shipped through shadowfax (tracking ID: SF[protected]FPL) and it was falsely updated as delivered on 24th November whereas I was not even contacted to attempt delivery. And already paid amount also, If he updated it as cancelled order then also I could get at least a refund. I am contacting Meesho again and again as well as writing complaint message and mail to shadowfax. Now I am helpless; neither I got the product nor the money. Please help asap!🙏🏻😭

Hi
I had a pickup scheduled for 29th Nov and I asked the person to collect it either before 10AM or after 6 PM but he denied to do so. Then I asked him to reschedule it for Saturday. And he agreed but no pickup attempted after that and it is cancelled without informing me. I even talked to a sales executive girl and she guaranteed to reschedule the pickup and get it done ASAP but again nothing. Am trying to contact shadowfax from last 20 days but no response.
Help me with this.

Nagamalliswari K, Shadowfax Tracking ID: SF[protected]FPL. An delivery scheduled on 20th December from Meesho by your shadowfax delivery executive. By the time he reached my location I'm not able to answer his call. Later I phoned him he told me that he is coming on same day evening but he couldn't make it. He updated the status as DELIVERED. Next day December 21st We are trying to reach his number but this time call was answered by some computer generated voice and asking for registered mobile number and pin. Several time I've tried with given details eventually its saying wrong credentials. Could you please look after with given details for my product delivery. I hope will receive a favorable response. THANK YOU.

Your delivery partner pickup from my customer 2product but my seller received only one product.

I am complaining for the delivery of the product. I've ordered four items from snapdeal and i received only two. But after the delivery of two items i received a message that all the four items were delivered but I haven't received it. The delivery time was Dec 16 11.55 a.m. This was a prepaid delivery. Now I'm not getting either or missing items. Please do the needful.

Dera Sir/madam
I haven't received order from last two weeks.
Pl. Do something at your end.
Thanking you.
Regards
Kabita rata Roy.

Dear Team,
This is to bring to your notice that one of your agent had taken payment 3times through online mode now we are asking him to refund he is not answering calls and Messages from last 5days his name is Akash from Mysore and his contact number is [protected] so please check and tell him to refund us our amount.

My meesho seller panel shadowfax return parcel is not delivered to me, but it's showing all parcels delivered in my meesho return panel and also meesho seller panel team is not taking any action from shadowfax team, please find attached file of return order id's and tracking id.

Order id Create Return Date Delivered Return Date Courier Partner Awb Number
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 11-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 10-Dec-21 20-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 12-Dec-21 19-Dec-21 Shadowfax R[protected]FPL
Customer Return
[protected]_1 10-Dec-21 16-Dec-21 Shadowfax R[protected]FPL
Customer Return

These all trackind id's showing delivered on messho seller panel but, we dont received any parcel, kindly investigate and update asap.

E-Mail id:- [protected]@gmail.com
Company Name : Khatu Shyam Enterprises
Contact number: [protected], [protected]

I was to receive a parcel yesterday but i didn’t and unfortunately it shows it was delivered and not to my address to someone else’s address. I was said i’ll receive a call from you’ll in an hour but i haven’t since yesterday. I have already paid for the item.

Hello,

Today is the 4th day, and again on app it is showing tomorrow's delivery date.
This is 2nd time delivery date has been changed. Which is too late.. Now I don't need this order.

Kindly cancel my order, even if I get the order later . I will return it. So requesting now itself cancel my order.

Thanks & Regards
Harshada Aadke

I am complaining for the delivery of the product. The status shows that the product is delivered but I haven't received it. The delivery time is Dec 18, 6.54 PM but I didn't receive it or haven't got a call. This is a prepaid delivery. I can't request a refund of the product. Pls check and let me know.

Tracking no: SF[protected]FPL
Mobile no: [protected]

My ordered product is shipped near me but it not delivered to me too delay please deliver my product fastly tracking id SF[protected]FPL

I am complaining for the delivery of the product. The status shows that the product is delivered but I haven't received it. The delivery time is Dec 18, 6.54 PM but I didn't receive it or haven't got a call. This is a prepaid delivery. Pls check and let me know.

Tracking no: SF[protected]FPL
Mobile no: [protected]

The courier partner canceled my return in front me and he asked me to create other return. After that he assured me that I ll get my refund after his returning request.but after 4-5 days I didn't get any refund amount in my bank account not I received my product.plz take a strict action against wishmaster.

One item I have purchased from messho shipped by your company but unfotunately your company giving false statement to me as well as messho from 9th December. That is customer not contactable. please try to solve the problem.
Order no;-SF[protected]FPL
Order from;-Aparna Ray

Shadowfax is a fraud and worst courier service company I have seen.I am seller on meesho and shadowfax is our courier partner. Everyday I received wrong return product. My original product missing everytime. I am a leather wallet seller.

Pick-up person already picked up parcel from me which has palazzo ordered from ajio but he didn’t update it in website.now again other boy is calling me for parcel pick up

Very pathetic situation faced by your delivery agent purshottam musale, who collected money on gpay by giving his personal gpay number as product order was COD, it was placed successfully through meesho but this person not informed meesho about the product delivered and payment received successfully, instead of that next he updated meesho that customer was unavailable so couldn't deliver it. Also collected money and now it was auto cancelled by meesho just because of misinformation gave by this person.

I had order 2 items in meesho and paid online through your online payment link and I had attended the transaction ID below but now the delivery partner has cancelled the order without contacting me. So I need refund immediately.