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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Apr 7, 2026
Complaints 1480
Resolved
444
Unresolved
1036
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Shadowfax reviews & complaints page 46

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N
Naveen chander Bhatt
Dec 1, 2021
Resolved
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Resolved

Address: D Block Gali No. 5 Shastri Park Extension Delhi-110084

I am naveen chander bhatt contact no. [protected]. I am complaining this for the third time. And my problem is not solved yet.It has been ten days since my complaint and neither the parcel has been received nor refund. please take my problem seriously and solve the crop as soon as possible.

Tracking ID : SF[protected]FPL
BY : MEESHO APP

Please reply above mention contact or mail id [protected]@yahoo.in
Jan 2, 2022
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2021
Shadowfax Customer Care's response Dear Naveen,
Greetings from Shadowfax!
We're truly sorry about your experience and keen to make it right. Kindly allow us some time to escalate the issue with our team and get back to you with an update.

Regards, 
Team shadowfax
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    D
    Dhir A
    from Chandigarh, Punjab
    Dec 1, 2021
    Resolved
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    Resolved

    Address: #71 tribune society raipur khurd Chandigarh

    There is no executive for return and its showing not contactable
    Jan 2, 2022
    Complaint marked as Resolved 
    Shadowfax customer support has been notified about the posted complaint.
    Verified Support
    Dec 02, 2021
    Shadowfax Customer Care's response     Dear Dhir,

    We're truly sorry about your experience and keen to make it right. Please share the AWB number with us via [protected]@shadowfax.in to expedite the resolution.

    Sincerely,
    Team Shadowfax
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      V
      Vijesh Perunthrintavide
      from Vellore, Tamil Nadu
      Nov 30, 2021
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      The product reached the final destination on 25/11/2021 and was supposed to be delivered the same day. But till now (date:30/11/2021) no response. I tried to contact Shadowfax but an automated message pops up saying they will call me in one hour. I tried more than 10 times and still no response

      my Order AWB No. MSF[protected]
      Shadowfax customer support has been notified about the posted complaint.
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        S
        Shres
        Nov 29, 2021
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        Address: Kolkata

        Shadowfax has lost my parcel.It's already 9th day of shipping.Is this the way of service! Look into this Anyhow i want my parcel immediately.
        Shadowfax customer support has been notified about the posted complaint.
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          N
          Nagalakshmi. P
          from Chennai, Tamil Nadu
          Nov 29, 2021
          Resolved
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          Resolved

          Address: Nagalakshmi, np 107,4th floor, tnhb qtrs, nammazhwarpet, otteri herbal park back gate, chennai 12

          I ordered 2 pack of saree covers worth Rs. 522 i paid gpay. But d product never receive tillnow. But the status shown delivered on 29.10.21 friday at 10.30 pm. What d hell. I need d courier boy contact number. Why he didnt call .
          Jan 12, 2022
          Complaint marked as Resolved 
          Shadowfax customer support has been notified about the posted complaint.
          Nov 29, 2021
          Updated by Nagalakshmi. P           I need d courier boy contact number
          Verified Support
          Nov 29, 2021
          Shadowfax Customer Care's response           Hi Nagalakshmi, our sincere apologies for the delay that happened. Please share your AWB number via [protected]@shadowfax.in so that we can look into this for you.
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            A
            Arya Priya
            from Chennai, Tamil Nadu
            Nov 29, 2021
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            Address: Yrn ladies hostel, Bharath college opposite, Devarajnagar Near jayam supermarket Selaiyur Chennai -600073

            My order has been delayed for two days and by today I was about to receive the order but the delivery guy cancelled my order without my concern/permission. Please look into this matter as soon as possible.
            Order number: SF[protected]FPL
            Shadowfax customer support has been notified about the posted complaint.
            View replies
            Dear Arya,

            Greetings from Shadowfax!

            We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

            Regards,
            Team Shadowfax
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              A
              Anantgiri
              Nov 28, 2021
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              Address: Bangalore

              Product is nt received
              Shadowfax customer support has been notified about the posted complaint.
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                S
                Shres
                Nov 28, 2021
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                My order is shipped at shadiwfax warehouse on 25th nov but still i didn't receive it.Please look into why is it taking such huge time. It's an engagement and I'm getting concerned that yet i didn't recieve my cloth. Please make sure about delivering my order today as it has already been delayed.
                We expect fast service from such well known platform. Hope i'ld recieve it today.
                Shadowfax customer support has been notified about the posted complaint.
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                  D
                  Dlr7044
                  from Shyamnagar, West Bengal
                  Nov 28, 2021
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                  Address: P.o.-East bidya dharpur (Narekel Bagan),Via-Shyamnagar ,P.s.-Jagaddal ,Dist 24 parganas north ,, State-West bengal ,Pin-743127

                  Delivery boy's behaviour was not appropriate.He was drliberately
                  Trying to delay my order
                  Shadowfax customer support has been notified about the posted complaint.
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                    A
                    Aksjsdg
                    Nov 27, 2021
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                    Product payment are not received but product are successfully returned
                    Payment issue
                    Provied my payment and complaint on delivery boy
                    Higher strict action on delivery boy
                    Delivery boy was picuped my order and not provied my picup slip and higher action on delivery boy
                    Please provied my payment
                    Shadowfax customer support has been notified about the posted complaint.
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                      M
                      mrkalpam
                      from Gorakhpur, Uttar Pradesh
                      Nov 27, 2021
                      Resolved
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                      Resolved

                      Order no.= R[protected]DCN; Order date= 23 Nov. 2021;
                      On 24 Nov. delivery executive was out for pickup, at 7:38 pm I received a message that pickup is rescheduled as the customer was not contactable, but the delivery man never called me. On 25 Nov and 26 Nov again, this happened that delivery is rescheduled as the customer was not contactable but the delivery man never called me.
                      When I called the delivery man, they are saying due to time constraints they were not able to come, and for rescheduling, they select the option that the customer was not contactable(call rec. atached). But as my pickup was rescheduled 3 times it is now on hold.
                      So please help me
                      +2 videos
                      Nov 28, 2021
                      Complaint marked as Resolved 
                      I received a call from company's executive, and then he arranged a pickup and the pickup was done.
                      Shadowfax customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 27, 2021
                      Shadowfax Customer Care's response                       Dear Sir/Madam,
                      Greetings from Shadowfax!
                      We're truly sorry about your experience and keen to make it right. Kindly allow us some time to escalate the issue with our team and get back to you with an update.

                      Regards, 
Team shadowfax
                      Verified Support
                      Dec 01, 2021
                      Shadowfax Customer Care's response                       Dear Sir/Madam,

                      We're reaching out to confirm that your complaint has been resolved by our team.
                      We hope it's been done to your satisfaction.

                      If you're satisfied with the team's effort or have feedback to share, please visit http://bit.ly/3imqzz0 and http://bit.ly/3xfn2Xi
                      to rate our performance.

                      Warmly,
                      Team Shadowfax
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                        S
                        Sureshna Pakhrin
                        Nov 27, 2021
                        Resolved
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                        Resolved

                        Address: 11 GRRC, Kiranti line race course road

                        Product not received .shadowfax is very slow at resolving issues . I have sent them dozen of emails and their customer service number doesnot work. They said that their rider lost my parcel from meesho but till date have not received any refund . Worst service and the delivery boy must be a fraud .
                        Dec 30, 2021
                        Complaint marked as Resolved 
                        Shadowfax customer support has been notified about the posted complaint.
                        Nov 27, 2021
                        Updated by Sureshna Pakhrin                         My issues is not resolved yet . Shadowfax just marks the product as delivered and now they have marked my complaint as resolved.
                        Verified Support
                        Nov 29, 2021
                        Shadowfax Customer Care's response                         Dear Sir/Madam,

                        We're truly sorry about your experience and keen to make it right. Please share the AWB number via [protected]@shadowfax.in with us to expedite the resolution.

                        Sincerely,
                        Team Shadowfax
                        View replies
                        Have sent AWD number 10 times still no refund received somebody calls n says we will look into the matter . Its been a month now you people have choosen ur company's name aptly it suits you all shadow.. Fax. You people literally are a shadow cause you people are fooling people around .
                        Reply
                        Shadowfax is looting public. Recruiting frauds have not received money yet
                        Reply
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                          N
                          Naveen chander Bhatt
                          Nov 25, 2021
                          Resolved
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                          Resolved

                          Address: D Black Gali No. 5, Shastri Park Extension Burari near Arun Bakker Delhi-110084

                          My name is Naveen Chander Bhatt Contact No. [protected] I had to Place an order through Meeshu App. in app showing product delivered on 09th november, 2021. i have not received product yet. i had complained before but no solution till now.

                          item detail
                          track paint combo pack (2 pcs)
                          Tracking id SF[protected]FPL

                          please solve my problem as soon as possible. contact me above mention number and email [protected]@yahoo.in
                          Jan 12, 2022
                          Complaint marked as Resolved 
                          Shadowfax customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2021
                          Shadowfax Customer Care's response                           Hi Naveen, we are sorry for the inconvenience caused. Please be assured that your concern has been escalated with our team and we will get this resolved at the earliest.
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                            D
                            Deepa Ramadass
                            Nov 25, 2021
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                            Address: NO 5,PARTHASARATHY NAGAR, 3RD STREET, ADAMBAKKAM

                            I didnot receive the parcel, But in meesho application it is updated as "Delivedred", Please check and update.

                            order #: [protected]
                            Shadowfax customer support has been notified about the posted complaint.
                            View replies
                            [protected]
                            Reply
                            Dear Deepa,

                            We're truly sorry about your experience and keen to make it right. Please share the AWB number with us at [protected]@shadowfax.in to expedite the resolution.

                            Sincerely,
                            Team Shadowfax
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                              C
                              Chand996996
                              from Vijayawada, Andhra Pradesh
                              Nov 22, 2021
                              Resolved
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                              Resolved

                              Dear sir,
                              I am Chandrasekhar from vijayawada of Andhrapradesh, I joined in shadowfax on[protected], my shadowfax application activated on the same day, I got a call from customer care executive and explained about the slot booking and all. On that I started work, I completed 6 orders on first day. I completed 50th order on[protected].
                              I completed 52 orders in 7 days. But I didn't get joining bonus till now, besides this they deducted Rs 1017/- for onboarding charges.
                              I complained to customer care department 4 times, but no action had been taken.
                              Please transfer my joining bonus immediately.
                              Yours sincerely,
                              R. Chandrasekhar
                              Mobile no-- +91 [protected]
                              ID no-1059981
                              Vijayawada
                              Andhrapradesh
                              Dec 24, 2021
                              Complaint marked as Resolved 
                              Shadowfax customer support has been notified about the posted complaint.
                              Nov 22, 2021
                              Updated by Chand996996                               I didn't get joining bonus
                              Verified Support
                              Nov 23, 2021
                              Shadowfax Customer Care's response                               Dear Sir,
                              Greetings from Shadowfax!
                              We're truly sorry about your experience and keen to make it right. Kindly allow us some time to escalate the issue with our team and get back to you with an update.

                              Regards, 
Team shadowfax
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                                A
                                Ananya Yadav
                                Nov 22, 2021
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                                Address: Aligarh
                                Website: Shadowfax

                                I have to complaint abt the delivery boy his behaviour is sooo sooo arrogant way of talking is sooo vulgar so rude .I cancel my order I called him too picked my refund order he is like mam you cancel your all order cancel this one too
                                Shadowfax customer support has been notified about the posted complaint.
                                View replies
                                Dear Ananya,

                                We're truly sorry about your experience and keen to make it right. Please share the AWB number with us via [protected]@shadowfax.in to expedite the resolution.

                                Sincerely,
                                Team Shadowfax
                                Reply
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                                  D
                                  dixit vivek
                                  Nov 21, 2021
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                                  Address: Yaseenganj Campbell road Balagang Lucknow

                                  Pick up is not done last 18th days please pick up urgent
                                  Shadowfax customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Vivek, we are sorry for the delay that happened. Please reach out to us via [protected]@shadowfax.in so that we can look into this for you.
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                                    P
                                    Pooja panja
                                    from Lucknow, Uttar Pradesh
                                    Nov 21, 2021
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                                    I have not received my item which is shown as delivered. I ordered in prepaid and didn’t get it but it was shown as delivered please enquire about it. It’s really very disappointment about shadowfax.
                                    Order I’d - [protected]
                                    Tracking I’d- SF[protected]FPL
                                    Shadowfax customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Pooja, this surely isn't what we want you to experience. Please share your concern with us via [protected]@shadowfax.in so that we can get this resolved at the earliest.
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                                      S
                                      skullsors
                                      Nov 20, 2021
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                                      Delete my account there is no option available in showdowfax profile section
                                      My shadow foz id- 1447792
                                      Shadowfax customer support has been notified about the posted complaint.
                                      View replies
                                      Hi there, we are addressing your concern via Instagram. Kindly do have a check there.
                                      Reply
                                      skullsors's [Complaint's author] reply, Nov 21, 2021
                                      Waiting for reply in Instagram
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                                        T
                                        Tarun Trader
                                        from delhi, Delhi
                                        Nov 20, 2021
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                                        Ek order h jiska awb no. R[protected]fpl yeh product shop no. 28 block bd pitampura delhi-110034 par nhi aya or nahi kisi ne koi contact kiya or yeh product hold par ho gya ya toh aap hame product return karwaye ya uske paise de nahi toh hm aage se shadowfax koi deal nhi karenge or nahi kisi or ko karendenge
                                        contact no. [protected]
                                        email id- [protected]@gmail.Com
                                        Shadowfax customer support has been notified about the posted complaint.
                                        View replies
                                        Hi Tarun, we are sorry for the inconvenience. Kindly reach out to us via [protected]@shadowfax.in so that we can look into this for you.
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