Dear sir,
I am Chandrasekhar from vijayawada of Andhrapradesh, I joined in shadowfax on[protected], my shadowfax application activated on the same day, I got a call from customer care executive and explained about the slot booking and all. On that I started work, I completed 6 orders on first day. I completed 50th order on[protected].
I completed 52 orders in 7 days. But I didn't get joining bonus till now, besides this they deducted Rs 1017/- for onboarding charges.
I complained to customer care department 4 times, but no action had been taken.
Please transfer my joining bonus immediately.
Yours sincerely,
R. Chandrasekhar
Mobile no-- +91 [protected]
ID no-1059981
Vijayawada
Andhrapradesh
Dec 24, 2021
Complaint marked as Resolved Shadowfax customer support has been notified about the posted complaint.
Nov 22, 2021
Updated by Chand996996 I didn't get joining bonus
Verified Support
Nov 23, 2021
Shadowfax Customer Care's response Dear Sir,
Greetings from Shadowfax!
We're truly sorry about your experience and keen to make it right. Kindly allow us some time to escalate the issue with our team and get back to you with an update.
Regards,
Team shadowfax
We're truly sorry about your experience and keen to make it right. Please share the AWB number with us at [protected]@shadowfax.in to expedite the resolution.
Sincerely,
Team Shadowfax