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Shadowfax Complaints & Reviews

1.8
Updated: Oct 26, 2025
Complaints 1452
Resolved
436
Unresolved
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Shadowfax reviews & complaints page 50

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M
Maria Roseline
from Bengaluru, Karnataka
Oct 10, 2021
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Address: Koramangala Bangalore

They haven't updated the status of delivery. Its been almost a week, still Order #[protected] is out for delivery. They delivered the product last week on 03rd October, 2021, I was not able return the product as the status is still the same.
+3 photos
Shadowfax customer support has been notified about the posted complaint.
Oct 11, 2021
Updated by Maria Roseline
No action has been taken by the concerned team
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    Jeno Prabhu
    Oct 9, 2021
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    Address: Selvi Tower 1, 4 E, Vijaya shanthi aptment, chettipedu near saveetha medical College Pincode- 602105 9786523333

    Pls sir my products not received long days ago product tracking number: SF[protected]FPL . So pls take action.
    Shadowfax customer support has been notified about the posted complaint.
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      S
      saranya jeffy
      Oct 9, 2021
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      Order #[protected]

      product got picked up but not updated on the messho app. It is been 3 days. Didn't get the refund. Meesho also not taking things seriously. Yesterday I called the customer service to update the status, but that messho representative didn't save it. Altogether worst experience.

      Please solve the issue.
      Shadowfax customer support has been notified about the posted complaint.
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        F
        frustratedbuyer121
        Oct 8, 2021
        Resolved
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        Resolved

        Address: delhi

        From 15 days, i am contacting them for pickup, they updated pickup status as customer not contactable, cheaterssssssssssss
        Nov 8, 2021
        Complaint marked as Resolved 
        Shadowfax customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2021
        Shadowfax Customer Care's response
        Dear Sir/Madam,

        Greetings from Shadowfax!

        We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

        Regards,
        Team Shadowfax
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          R
          Ritikajjw
          from Kolkata, West Bengal
          Oct 7, 2021
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          The pickup person took 3 T-shirt’s .got refund for 1 and he didn’t gv the other 2 to the company ..n I’m not getting my refund .
          I have all the details
          Shadowfax customer support has been notified about the posted complaint.
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            R
            Raj Daroch
            Oct 7, 2021
            Resolved
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            Resolved

            Address: Stesalit Ltd plot no.42 baddi district solan , himachal pradesh

            I Tilak Raj from baddi district solan . himachal pradesh, I purchased a ladies kurta, my product is reached nearby shadowfox office on 30-09-21. delivery boy two time contact me and he say product is delivered next day but he is not come, now my order is show back and it's expected delivery date is 07-10-21
            +1 photos
            Nov 8, 2021
            Complaint marked as Resolved 
            Shadowfax customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2021
            Shadowfax Customer Care's response
            Dear Raj,

            Greetings from Shadowfax!

            We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

            Regards,
            Team Shadowfax
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              J
              JSK@1107
              Oct 7, 2021
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              Address: New no.15 East Puduvai Nagar,chrompet,chennai -44

              Ordered a product and we were waiting for the delivery.yesterday 5th Oct Azaruddin from Shadowfa came for delivery since we were out of home we could not receive but informed to get the delivery at 11am on 06th i.e. today.when delivery was not made at 11am today, called the same no. But this time different guy picked up the call and the way he spoke for the delivery was very arrogant and NOT customer friendly and moreover he disconnected the call while talking.Did not expect this kind of very poor delivery response from Shadowfax.
              Shadowfax customer support has been notified about the posted complaint.
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                S
                sumitbrothr
                Oct 6, 2021
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                This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
                He called me today and explained that they required delivery boy. And told all process.
                Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
                He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
                Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
                His number is [protected]
                Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
                Maine dusre number se usko message kia. Screenshot dekho attached kiya h

                I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

                https://www.consumercomplaints.inmyntra-com-job-fraud-by-sanjay-patil-aka-shaik-...

                He cheated and loot money of another guy link dusra niche de ra hu check kro

                https://www.consumercomplaints.inmyntra-com-job-fraud-by-ravi-patil-sanjay-patil...
                +14 photos
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  sumitbrothr
                  Oct 6, 2021
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                  Hi

                  This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
                  He called me today and explained that they required delivery boy. And told all process.
                  Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
                  He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
                  Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
                  His number is [protected]
                  Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
                  Maine dusre number se usko message kia. Screenshot dekho attached kiya h

                  I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

                  https://www.consumercomplaints.in/myntra-com-job-fraud-by-sanjay-patil-aka-shaik...

                  He cheated and loot money of another guy link dusra niche de ra hu check kro

                  https://www.consumercomplaints.in/myntra-com-job-fraud-by-ravi-patil-sanjay-pati...
                  +13 photos
                  Shadowfax customer support has been notified about the posted complaint.
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                    C
                    chandu417
                    from Bengaluru, Karnataka
                    Oct 6, 2021
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                    Address: Bangalore, Karnataka

                    100%Fraud app any one can join by giving wrong documents ... Give yur frnd DL pan card and join as a partner login numb [protected] name darshan but doccument submitted as chandra shekar .. Soon i will get FIR ON THIS CASE
                    Shadowfax customer support has been notified about the posted complaint.
                    Deactivate this account immediatly
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                      S
                      Swapna21
                      from Parbhani, Maharashtra
                      Oct 6, 2021
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                      I had a pick up order scheduled on 5 th Oct 2021 I got the message "We tried reaching you today for pickup of Nirlon Non Sti.. from Swapnaja Nilekar. You may reach us at[protected] PIN 7103 - Shadowfax" but the person going to pick up did not call the customer and sent this message and I call that person he said his bike was damaged so it will take some time to pick up that order. So I request you to help your employees as soon as possible when they have such problems. So that customers like us don't have to wait and get stressed.
                      Shadowfax customer support has been notified about the posted complaint.
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                        S
                        Sudip Bandopadhyay1
                        Oct 5, 2021
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                        My Suborder no. [protected], regd. Mobile number [protected] ( other contact number-[protected]) is placed for return request on 29th September 2021. But, still not picked up by SHADOWFAX who has been scheduled for pick up the product.

                        Do the needful at the earliest.

                        Further, executive at Whatsapp chatt are also not very much effective to solve the issue.

                        Regards,
                        Sudip Bandopadhyay
                        Contact number-[protected]
                        Regd. Mobile number- [protected]
                        Shadowfax customer support has been notified about the posted complaint.
                        same problem here, they are cheatres
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                          pinki tewary
                          Oct 5, 2021
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                          Customer told they are not received any call in your courier service.. but courier boy msg don't receive the call...
                          So many times same issue ur courier service ..
                          Shadowfax customer support has been notified about the posted complaint.
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                            M
                            Manager B
                            Oct 5, 2021
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                            Address: Ganeshapuram

                            Sir product got mismatch wrong product sent as courier
                            Shadowfax customer support has been notified about the posted complaint.
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                              M
                              Maria Roseline
                              from Bengaluru, Karnataka
                              Oct 5, 2021
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                              Address: Koramangala Bangalore

                              Order #[protected] is not yet updated to delivered, still stating as out for delivery
                              Shadowfax customer support has been notified about the posted complaint.
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                                B
                                bittu8287
                                Oct 5, 2021
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                                Address: Plot No. 892, Udyog Vihar Phase - 5, Gurgaon 122016

                                Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:
                                (SF[protected]XIA)
                                Shadowfax customer support has been notified about the posted complaint.
                                Some days back I had ordered from Mi.com and I didn't get my order but it's showing will be cancelled on 1 st October and the payment was prepaid..plz help me to sort out this... my ORDER NUMBER:SF[protected]XIA

                                MI.com - Comment #3903114 - Image #0
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                                  S
                                  sjdhdjdjdjjdd
                                  from Varanasi, Uttar Pradesh
                                  Oct 5, 2021
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                                  Address: fholwariya manas nagar varanasi

                                  Dear Team,

                                  Product not received as original which is mentioned on site picture .

                                  Why i was received copied product not original .

                                  This is very worst facilities or meesho app .

                                  All products are copied everything is fake .
                                  I ' m claiming to Meesho given me claim 10 lacs my costly time investing .

                                  I'm very busy man and i was very disturbing to this accident .

                                  warm
                                  Abhishek Srivastava
                                  [protected]
                                  +2 photos
                                  Shadowfax customer support has been notified about the posted complaint.
                                  Oct 05, 2021
                                  Updated by sjdhdjdjdjjdd
                                  I was weast my time i 'm claiming to 10 lcas rupees to Meesho .
                                  I 'm going to High court if you not given ne claim Meesho .

                                  I was weast my valuable time .
                                  Oct 05, 2021
                                  Updated by sjdhdjdjdjjdd
                                  find fake product

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                                    Jainy Nandu
                                    Oct 4, 2021
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                                    Address: 323 C Bharat Kunj Heights, Chandawarkar Lane Matunga

                                    This guy has picked up my product and I haven't received and messages or call before or after picking up my product
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      Risa Pal
                                      Oct 3, 2021
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                                      Address: Bidhannagar, saptarshi park, Bijoyniketan Apartment A-1, near dolphin tower, Durgapur-6, paschim bardhaman, West Bengal, pin-713212 Name Aparna Bhatt

                                      I ordered a product on 24 th September it's estimate delivery date was 30 th September today is 3rd oct I didn't get my product

                                      My order [protected]
                                      AWB SF SF[protected]KR.
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        Pselvam22
                                        from New Delhi, Delhi
                                        Oct 3, 2021
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                                        I have initiated return from meesho, and it was scheduled on 28th but as of now no executive has came from shadowfax

                                        I have sent several mail to shadowfax regarding my pickup

                                        Also customer service is not responding my calls

                                        If my pickup not happens by today evening i will escalate this matter to higher level
                                        Shadowfax customer support has been notified about the posted complaint.
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