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Shadowfax Complaints & Reviews

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Last updated May 16, 2024
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Shadowfax reviews & complaints page 55

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Chetna patidar
Jul 28, 2021
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I am complaining abound delivery man

Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not .He does not have the knowledge of product and he’s unnecessarily creating an issue .I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?...
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Sangita magare
Jul 28, 2021
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Kurti dress material

First I ordered a kurti dress material but they gave me pink color dress material where as I want orange color dress material. In whatsapp the group name AAPKI DUKAN gave me dress material for ₹500 the order delivery man came from shadowfax and gave me the pink color dress material, so I returned the pink color dress material and told the whatsapp man to return it and give the orange one but the delivery boy came and took the pink color...
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Reetu 09
Jul 27, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Someone else product delivered

Address:Hno 1150/21 prem nagar rohtak haryana

Wrong product deliver...
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shubham333
Jul 27, 2021
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Paytm soundbox return

Hello sir/mam I'm creat a return paytm soundbox but your company not provide me any tracking ID and confirmation sms on my mobile number so please provide me a tracking ID on my mobile number .

my mobile number is [protected]
Name :- shubham bharti
Add :- allahabad trivenipuram
email:- [protected]@gmail.com...
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A
Aisha Sk
Jul 25, 2021
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Missing product

Hi I placed an order 3products from limeroad I received only two items I paid full amount of 3 products but I didn't received another one plz check nd solve as soon as possible oreder num [protected]...
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pramod bojja prasad
from Bengaluru, Karnataka
Jul 25, 2021
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Delivery guy behaviour

Shadowfax is a delivery partner for Ajio.
We have raised return pick up for several times. The deliver person does not come to us place but calls up and ask for OPT stating he will pick up the product in 5 mins but he does not pick up. He updates the ticket as closed without picking the product.
Today he called but I could not answer however immediately I called in 2 mins. He answers rudely and says why you didn’t pick now...
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Address:Mumbai

This courier company is running a pan-India scam of fake orders.

1. First you will receive an SMS saying your order from will be delivered today. There will be a link to track the shipment.

2. This link will not work and you can't track it on www.shadowfax.in website with any AWB number or anything given in the SMS.

3. Within one hour you will get a phone call asking for directions to your home...
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Anup Konwar
Jul 24, 2021
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Fraud

Website:Xiaomi.com

I ordered the product from xiaomi.com and I can't receive my product...I ordered on 7 th July and now it's 24 th July And The Shadow Fax Service Making excuse and extending date but can't deliver the product...
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Anup Konwar
Jul 24, 2021
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Order Delayed and making excuses

Address:Arbis & Associates, Gankpara road near mountain shadow,Ghuwahati Assam 781017

I ordered from xiaomi.com and they give the product to shadow fax company and now they making excuses for the delivery date extending and they can't deliver the product on their given date and asking for more days but I can't receive...I ordered my phone on 7th July and now it's 24th July but I can't receive my product...
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dhanabati hijam
Jul 24, 2021
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Order not cancelled

Traking id ; SF[protected]FPL is not cancelled. Please delivered my product after lockdown. No problem with me....
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M
Mithuna
Jul 23, 2021
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Delivery issue

Address:Shadowfax kannur

I have ordered products from clovia app (order number 9022273 and 9022315). The item reached in my destination city on 13th july. But still not delivered. I want my item immediately. Please take action necessarily....
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Punitha Rajavel
Jul 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return

Not received the product shown in picture instead received fake product...
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Raghu Dev
Jul 21, 2021
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Return related

Very bad experience i have creat a return, and the product was picked up but still waiting for confirmation. the delivery boy not taking the call, even talked very rudely...
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I ordered a gown from nykaafashion. I have initiated the return request for part of my order RET_[protected] on 19th July. As I was unable to return my item on 20th July, pick up was rescheduled on 21st july by Shadowfax delivery service and he took the pin for confirmation but didn't come to the location for pickup on 21st. At 4.56pm it was showing the pickup was QC failed and the return request was cancelled without my concern. He didn't...
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Itz fashion corner
Jul 20, 2021
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Shipment is cancelled

Product was out for delivery but automatically shippmet is cancelled...
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Vigneshwari Kathir
Jul 20, 2021
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Delayed delivery

Ordered a saree before 20days but not delivered yet.. already spoken to 3 customer care agents they assured that I will receive today but days are passing I dint receive that...
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Avantika Sarkar
Jul 18, 2021
Aug 21, 2023
This thread was updated on Aug 21, 2023
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I paid my order money by online method

Address:borosehana road near bibhutibhushan halt

My order was in COD mode but later when I track my order shadowfax has used to show the pay it online.
Then I paid it by using my phonepay but later it disappeared and my money has debited from my account, and nothing has updated
So does the delivery boy will charge me by COD...
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M
Maila Shilpa
Jul 17, 2021
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Un-ordered Item received

Hi...

We have received an Order ( [protected]_1) from T Trishnaa which is not booked or order by us...

Destination code : HYD_Malakp

Return code : 39500, 93786

Request you to take the product back and return the money Rs 700.

Thanks,
[protected]...
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Order ID
SF[protected]FPL

This order was shipped on 6th July and it was rescheduled on 16th July .customer has rescheduled it due to some reason.They lost the courier person number and they did not get any call on 16th July.. I immediately need the courier delivery person number for this order id.
Send me the courier person number to [protected]...
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Jaseera Rashad
Jul 16, 2021
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Return issue for the dresses

Address:A and s

Two items were returned within a week. One from a hopscotch and one from ajio. The call came in the morning three days ago. He said he would come to pick it up that day but did not come.Then the message was sent as follows.We tried reaching you today for pickup of Faux Fur Chunk.. from AJIO. You may reach us at[protected] PIN 9529 - Shadowfax. The message was the same today.But I did not get a call today. So solve my problem...
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