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Shadowfax Complaints & Reviews

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Updated: Apr 7, 2026
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Shadowfax reviews & complaints page 56

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B
Bunu Adhya
Aug 21, 2021
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When your pick up boy came to take the order he behaved so rudely and refused to take it cheap services you and that meesho have
Shadowfax customer support has been notified about the posted complaint.
i also seems like u.a return pickup order given to shadowfx by meesho but when rider sometime come and without come refused to pickup that product.i also complain in meesho but they only assure not resolve.may be required block shadow fx courier and their associate member by meesho.very very low service in india.
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    chandrika akurathi
    Aug 19, 2021
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    Address: Urmilaben nileshbhai vekariya

    I received an order which is not placed by me it is S DJ Shed Purple shirt
    Shadowfax customer support has been notified about the posted complaint.
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      Mithi14
      Aug 18, 2021
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      I have ordered a jeans from Meesho they are delivering that through Shadowfax... Suddenly my order status was keeped on hold they are saying it's because I want open delivery... I waited for 3 to 4 days ... But the status is same then I paid them so that they can continue my order... Next day they the status was running on time... But at the time of delivery the did not contacted me and cancelled my order without my permission... And also not returning my amount... And saying they don't have the money... And they cannot do anything and Shadowfax is also not answering any calls
      Shadowfax customer support has been notified about the posted complaint.
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        N
        Nechuzzzz
        Aug 18, 2021
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        Long long delay for delivering the product. I[censored] dont need to deliver the products. Then close down your service. Thats better. Worst service.. Because of this courier service, meesho and other online apps rating will go down.
        Shadowfax customer support has been notified about the posted complaint.
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          A
          ak9958776
          Aug 17, 2021
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          Address: my address siliguri,pin code 734001,

          Shadowfx courier of siliguri which pin code is 734001 is very very bad servicer in india.i bought a product from meesho then product is too dirty then submit for return that product then meesho assign to shadowfx courier for pickup but courier boy come and cheak product and demand like as new photo like shining and without any issue.then a lot of say thhat due to dirty and different color causes i submit return then he rudly answered like a company owner.is courier service is worst in india by this office staff.so plz suspend all this type of staff of shadowfx otherwise after some time shadowfx courier may be closed.
          Shadowfax customer support has been notified about the posted complaint.
          It's true exactly this happened with me he saw the torn dresses and refused to take it and I didn't got any refund daily I am calling meesho
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            V
            Vinoda Chavan
            Aug 17, 2021
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            Address: Belgaum

            I had a return request from Ajio where they assigned a delivery guy from shadofax delivery service. When the delivery guy arrived he took another 2 products which were for exchange from that same package and when I asked about it, he said Ajio will send the exchange products after he receives it and then he never returned. Finally when the exchange products came from Ajio I realised the guy from shadowfax delivery was a fraud who took my 2 products and switched off his phone
            Here's his number - [protected]
            His name - Anthony karvalho
            Shadowfax customer support has been notified about the posted complaint.
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              L
              L.V. Thalapathy Shyaam
              Aug 17, 2021
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              My friend has wrongly ordered this product so please cancel this order pleaseee
              Shadowfax customer support has been notified about the posted complaint.
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                R
                Refo
                Aug 16, 2021
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                I am very disappointed. The delivery person is very bad. He harras me. I don't want to see that person. I don't know his name. But he know my name and my phone number. He message me in midnight. He called me some nicknames, oneday i ordered some things, I send my brother to picked up the courier. The next delivery the delivery man said please send your brother please you come. I want to talk you. He said. What is this. This is your company manners? Very shame on your delivery person. Don't sent that person again. I don't know his name. But his age is above 45. He delivery in meenambalpuram, madurai. Please take action for this. This may cause some police case. Mind it that delivery person. Kindly send response. I hope you will take action.
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  S13
                  Aug 16, 2021
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                  Wrote:
                  Dear Team

                  I have ordered two hand bags from Ajio on 28th July 2021
                  Order ID-#FL[protected]

                  Which was delievered on 5th Aug 2021
                  Quality of product was too low
                  I initiated return request on same day Return ID-#42627484

                  Pickup was scheduled on 6th Aug 2021
                  I didnt recieve any call or any pickup boy visited on my delievery address today

                  Delivery Address- HDFC Bank LTD VPO Rehana Jattan Domeli Road Phagwara District Kapurthala

                  And on Ajio app status was updated pickup attempted but failed

                  Kindly arrange pickup of the product and Initiate my refund Amount Rs 5307.57/- on priority basis

                  Pickup is showing on hold from shadowfax but I have not received any call for pickup

                  I want my refund plz pickup my order
                  Worst experience I ever had

                  Regards
                  Sidharth mehra
                  Shadowfax customer support has been notified about the posted complaint.
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                    R
                    Renuka Yadnik
                    Aug 15, 2021
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                    I have ordered 2 sarees from meesho .The delivery boy has given me one and said the total amt to pay.when he went i opened the parcel and it was only one saree.i have complaint on the link from which i got the msg ..That your parcel will be coming today pay 800rs. But no response from customer care.pls see to it.i want my saree or return my money. Its our hard earned money.
                    Shadowfax customer support has been notified about the posted complaint.
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                      G
                      Gameroid Gaming
                      Aug 15, 2021
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                      I saw my glass was broken when I opened the box
                      Shadowfax customer support has been notified about the posted complaint.
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                        A
                        AsthaRathore
                        Aug 15, 2021
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                        Address: B-99 Singh Bhoomi Khatipura, Jaipur

                        I order a bag from an Instagram page and your delivery company deliver a wrong product to me but it was picked after complaining about it but I haven't received my right order yet. Your delivery mam told me that the right order will come in 5 days but it's been a week and I haven't received my order till now.
                        Shadowfax customer support has been notified about the posted complaint.
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                          Y
                          Yashu Agarwal
                          from Powai, Maharashtra
                          Aug 14, 2021
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                          Address: Bareilly

                          This is to inform you that I have ordered the product from Ajio but received the wrong prouduct so I just requested for return but this shadowfax in between chnaged my product with the other before giving back to ajio. As a result ajio refuses to accept the product stating that it's a non ajio product. And the product which we received yesterday was different from what we have returned. I am attaching some of thr photos below kindly check. Also this time we received the product with the packaging of shodowfax as well. The order no. With ajio is #FL[protected].other details are

                          Name: Vanshika Agarwal
                          Phone no. - [protected]
                          I am attaching the photoes
                          Shadowfax customer support has been notified about the posted complaint.
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                            T
                            Trendy Look
                            Aug 14, 2021
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                            Address: 2124 kanhaiya nagar main road, tri nagar near punjab dairy

                            I applied for return on 6th of aug...but my product is not picked up yet.
                            I tried to call pickup executive but no one responding as well as...when i complained regarding the issue on shadowfax portal...No one take action regarding it.
                            AWB: R[protected]FPL
                            Contact: [protected]
                            Shadowfax customer support has been notified about the posted complaint.
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                              S
                              Sumana Manna
                              Aug 13, 2021
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                              Address: Baikunthapur vivekananda road by lane 2

                              আমি যে product pack (3) order করেছিলাম সেটা তো আমি পাইনি পরিবর্তে আমাকে 749:00 টাকা নিয়ে delivery দেওয়া হয়েছে 2টি পুরাতন kurti.
                              দয়া করে order product delivery করুন নচেৎ টাকা ফেরত দিন।
                              আমার বয়স মাত্র 15 year আমি আমার মায়ের দেওয়া টিফিন খরচ জমা করে 749:00 টাকার kurti টি order করেছিলাম।
                              দয়া করে এর কোন সুব্যবস্থা করলে আমি এই কষ্ট থেকে রেহাই পাই।
                              ধন্যবাদ।
                              Shadowfax customer support has been notified about the posted complaint.
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                                A
                                abcdsefh
                                Aug 12, 2021
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                                Hello,
                                My courier with tracking number SF[protected]FPL is not received yet.it is showing on hold. I had done payment also from your pay now method.

                                how can I get this parcel as its quite urgent. my address is Plot number S-444 Transport Nagar Lucknow 226012 and my contact number is [protected].

                                kindly do the needful.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  S
                                  surbhi.jain
                                  Aug 12, 2021
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                                  We didnt place any order but then also recieved a parcel on COD, our gaurd gave the money and took parcel. But we never placed any order. So we want to know who placed thia delivery order and how can I return it
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    L
                                    li.sonali
                                    Aug 12, 2021
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                                    My order num is [protected], pin 8629, there was a return pick up on 7th August Sat, and i got a call from a delivery person at around late evening when the office was already closed that he has come to pick up . Told him clearly that the office has been closed due to covid norms and requested to please do a repeat pick up on 9th August Monday which he agreed instantly !!!

                                    I was warned by the seller not to give the pin num to the delivery person until he takes the return pick up as this is a regular mal practice by shadowfax courier that they never come for a repeat pickup.

                                    However this guy [would request to please find out who was there on that day for duty] insisted that pin has to be given so that he reschedules my pick up again for Monday. Based on the good faith I did and then he never turned up on Monday.

                                    Repeatedly tried the customer care most of it is automatic and when i gave the pin its says invalid input.

                                    Due to this late pick up now my seller does not want to exchange so i paid a heavy price for your unprofessionalism. Please refund my product charges at the earliest to avoid any further complications in future.

                                    Will wait for your response

                                    Regards

                                    SONALI BOSE
                                    [protected]
                                    Shadowfax customer support has been notified about the posted complaint.
                                    Aug 12, 2021
                                    Updated by li.sonali
                                    My order num is [protected], pin 8629, there was a return pick up on 7th August Sat, and i got a call from a delivery person at around late evening when the office was already closed that he has come to pick up . Told him clearly that the office has been closed due to covid norms and requested to please do a repeat pick up on 9th August Monday which he agreed instantly !!!

                                    I was warned by the seller not to give the pin num to the delivery person until he takes the return pick up as this is a regular mal practice by shadowfax courier that they never come for a repeat pickup.

                                    However this guy [would request to please find out who was there on that day for duty] insisted that pin has to be given so that he reschedules my pick up again for Monday. Based on the good faith I did and then he never turned up on Monday.

                                    Repeatedly tried the customer care most of it is automatic and when i gave the pin its says invalid input.

                                    Due to this late pick up now my seller does not want to exchange so i paid a heavy price for your unprofessionalism. Please refund my product charges at the earliest to avoid any further complications in future.

                                    Will wait for your response

                                    Regards

                                    SONALI BOSE
                                    [protected]
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                                      R
                                      rahul dj nayakheda Rahul rajpoot
                                      Aug 12, 2021
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                                      Address: Radhaswami nagar chitawad Digital computer classes indore 452007

                                      Purchase order number [protected]
                                      Invoice number xdfsr22187225
                                      Order date 28/07/2021
                                      Invoice date 30/07/2021
                                      SKU:RED LEAF
                                      SIze:L
                                      Colour:multicolour
                                      Ship to Rahul
                                      Pincode:452007
                                      Qty:1
                                      Total amount 362
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Agar paise return nhi huye toh kbhi order nhi krunga or na hi kisi ko krne dunga shadowfax site pr
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                                        dhanashreepatil16
                                        Aug 11, 2021
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                                        Address: 12/A/101, SPRING LEAF , LOKHANDWALA TOWNSHIP , KANDIVALI

                                        My return order was picked up by the delivery boy on 6th august of W mall - Satin Saree for woman . But still 3 delivery boys have came to ask for the return pickup. How unprofessional your company is ! You better give me the details of the delivery boy you sent at my house on 6th august. I’ll screw him . I haven’t received my refund yet from the w mall company
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Fraud delivery boy
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