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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Oct 26, 2025
Complaints 1452
Resolved
436
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1016
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Shadowfax reviews & complaints page 57

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D
Devansh1234
Jul 30, 2021
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Address: C-162, Pushpanjali enclave, Pitampura,New Delhi Pitampura

We didn't order anything but we received an unknown parcel and they have taken money.
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    Shalu Rajpoot
    Jul 30, 2021
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    Address: supertech ecovillage 1

    Hi team,

    I have not received my package. The shipment delivery date is 26 july and no its 30th july. Still m waiting for my package. I have contacted shadowfax mulitple time but not received any information. Why the people is not able to deliver my shipment. What is the issue with this???this is pathetic service i got shadowfax. give me my order otherwise process my refund
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      Rekss
      Jul 29, 2021
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      My order is delayed from 5days. For the order I have postponed all my works and waiting for the order. But these people are least interested in delivering the order. Not receiving the call and messages. And it's showing cancelled.
      +1 photos
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        C
        Chetna patidar
        Jul 28, 2021
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        Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge about the product, he’s creating an issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
        Shadowfax customer support has been notified about the posted complaint.
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          Chetna patidar
          Jul 28, 2021
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          Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge of the product and creating this issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do no?
          Shadowfax customer support has been notified about the posted complaint.
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            Chetna patidar
            Jul 28, 2021
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            Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not .He does not have the knowledge of product and he’s unnecessarily creating an issue .I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
            Shadowfax customer support has been notified about the posted complaint.
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              S
              Sangita magare
              Jul 28, 2021
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              First I ordered a kurti dress material but they gave me pink color dress material where as I want orange color dress material. In whatsapp the group name AAPKI DUKAN gave me dress material for ₹500 the order delivery man came from shadowfax and gave me the pink color dress material, so I returned the pink color dress material and told the whatsapp man to return it and give the orange one but the delivery boy came and took the pink color dress material and I wait for 2 weeks but the orange dress material not came.. And my ₹500 are still pending & they did not refunded me.
              +1 photos
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                Reetu 09
                Jul 27, 2021
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                Address: Hno 1150/21 prem nagar rohtak haryana

                Wrong product deliver
                +1 photos
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                A big problem of shadowfax is no customer complaint no provided and not eesolved anyone complain ..its a fraud company..they didnt help people
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                  S
                  shubham333
                  Jul 27, 2021
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                  Hello sir/mam I'm creat a return paytm soundbox but your company not provide me any tracking ID and confirmation sms on my mobile number so please provide me a tracking ID on my mobile number .

                  my mobile number is [protected]
                  Name :- shubham bharti
                  Add :- allahabad trivenipuram
                  email:- [protected]@gmail.com
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                    A
                    Aisha Sk
                    Jul 25, 2021
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                    Hi I placed an order 3products from limeroad I received only two items I paid full amount of 3 products but I didn't received another one plz check nd solve as soon as possible oreder num [protected]
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                      pramod bojja prasad
                      from Bengaluru, Karnataka
                      Jul 25, 2021
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                      Shadowfax is a delivery partner for Ajio.
                      We have raised return pick up for several times. The deliver person does not come to us place but calls up and ask for OPT stating he will pick up the product in 5 mins but he does not pick up. He updates the ticket as closed without picking the product.
                      Today he called but I could not answer however immediately I called in 2 mins. He answers rudely and says why you didn’t pick now I cannot come.
                      Refused to come and pick the product. I have the recording of the call.
                      Can someone take action on thr irresponsible people. I
                      Shadowfax customer support has been notified about the posted complaint.
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                        udey
                        Jul 25, 2021
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                        FRAUD COMPANY - Anonymous Senders for pan-India Scam

                        Address: Mumbai

                        This courier company is running a pan-India scam of fake orders.

                        1. First you will receive an SMS saying your order from will be delivered today. There will be a link to track the shipment.

                        2. This link will not work and you can't track it on www.shadowfax.in website with any AWB number or anything given in the SMS.

                        3. Within one hour you will get a phone call asking for directions to your home...
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                        Anup Konwar
                        Jul 24, 2021
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                        Fraud

                        Website: Xiaomi.com

                        I ordered the product from xiaomi.com and I can't receive my product...I ordered on 7 th July and now it's 24 th July And The Shadow Fax Service Making excuse and extending date but can't deliver the product...
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                        Anup Konwar
                        Jul 24, 2021
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                        Address: Arbis & Associates, Gankpara road near mountain shadow,Ghuwahati Assam 781017

                        I ordered from xiaomi.com and they give the product to shadow fax company and now they making excuses for the delivery date extending and they can't deliver the product on their given date and asking for more days but I can't receive...I ordered my phone on 7th July and now it's 24th July but I can't receive my product
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                          D
                          dhanabati hijam
                          Jul 24, 2021
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                          Traking id ; SF[protected]FPL is not cancelled. Please delivered my product after lockdown. No problem with me.
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                            M
                            Mithuna
                            Jul 23, 2021
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                            Address: Shadowfax kannur

                            I have ordered products from clovia app (order number 9022273 and 9022315). The item reached in my destination city on 13th july. But still not delivered. I want my item immediately. Please take action necessarily.
                            Shadowfax customer support has been notified about the posted complaint.
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                              P
                              Punitha Rajavel
                              Jul 22, 2021
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                              Resolved

                              Not received the product shown in picture instead received fake product
                              Jul 22, 2021
                              Complaint marked as Resolved 
                              I ordered long gown from Aravind arav(anarkali Kurtis)on July 16 .my order number is SF139092989443FPL. Order from : maheshbabu. but I have received the chudithar top (not shown in picture ) on July 21 at 6.00pm. I paid money (cod)so please take that complain I will return this product .please refund my money
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                                Raghu Dev
                                Jul 21, 2021
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                                Very bad experience i have creat a return, and the product was picked up but still waiting for confirmation. the delivery boy not taking the call, even talked very rudely
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                                  S
                                  Sriyanka
                                  Jul 21, 2021
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                                  I ordered a gown from nykaafashion. I have initiated the return request for part of my order RET_[protected] on 19th July. As I was unable to return my item on 20th July, pick up was rescheduled on 21st july by Shadowfax delivery service and he took the pin for confirmation but didn't come to the location for pickup on 21st. At 4.56pm it was showing the pickup was QC failed and the return request was cancelled without my concern. He didn't even call for the pick up on 21st July.

                                  The AWB# of Shadowfax courier is R[protected]NYK. Please look into it and resolve my issue as soon as possible.
                                  +1 photos
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                                    Itz fashion corner
                                    Jul 20, 2021
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                                    Product was out for delivery but automatically shippmet is cancelled
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