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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Jan 24, 2026
Complaints 1476
Resolved
442
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1034
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Shadowfax reviews & complaints page 57

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A
Aditya5757
Aug 10, 2021
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Fraud by delivery boy.

I have ordered product from meesho but there is problem in size i have put the return request my product was delivered on 2july 2021 and picked up on 27 july 2021 8:00Pm the delivery boy has scammed he didn't submit product to messho the meesho customer care is saying we didn't get your product also delivery boy blocked my number and when i call from other number he is opening saying to me to complaint any where he is using that product.br...
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Chetna patidar
Aug 9, 2021
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Hello i am seriously fed up now . Your delivery associate is blaming me unnecessarily. He has canceled my return twice and it’s pissing me off. I gave him the product as it is then also he’s just irritating me. Previously also he had done this same thing. I just don’t want this man to come here . Please respond!
Shadowfax customer support has been notified about the posted complaint.
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    J
    Jyothi Kulal
    Aug 9, 2021
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    I had ordered plazo set on 2nd August through meesho. On 7th August I received a message saying that the product has been delivered. But till now I've not received this item. Also I had registered complaint in meesho regarding this issue. They says it would take 4-5 days to resolve it.
    Can you guys please check and update soon when will I receive the product.
    Shadowfax customer support has been notified about the posted complaint.
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      Y
      Yogeshsn44
      Aug 9, 2021
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      Address: Df 46, Gazipur road dabua colony

      I placed my on 4th august 2021 nd the seller despatch the package on 5 th august .as per courier update my package will be delivered on 7 th august but they still take 1 day more to reach nearest hub . Today is 9 aug 2021(3 days late)and it still showing package is nearby . I mailed them multiple times but i never get proper response. Every time they promise to call me within 1 hour but i never received single call from them.
      Shadowfax customer support has been notified about the posted complaint.
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        A
        Anjlee gupta
        Aug 9, 2021
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        Address: Gopalpur near anukul thakur ashram asansol

        Yesterday I got a message that my order is arriving yesterday but yesterday at 5 pm one delivery boy calling me and he said that you wants your order or cancel it I told I want my order he said that okk today my order is arriving at 2 pm.but yet my order is not arriving.so what I do...I wants my order...
        Shadowfax customer support has been notified about the posted complaint.
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          V
          Vksjagtap03
          Aug 9, 2021
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          Man and woman jeans refund my order pickup boy pic but my money not refund
          Shadowfax customer support has been notified about the posted complaint.
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            U
            UParumugam
            from Delhi, Delhi
            Aug 9, 2021
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            Address: Chennai

            Hey,

            I got a messgae from Shadowfax that something is going to delivered today... which I have not ordered.

            Please beware of these type of scams.

            /Arriving Today: Your sahil order with partner [protected]. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/2875A82E0C249332B12887E0663CD6B3/F...⇄ .Please share the delivery code 1860 with the delivery partner for confirmation on status. - Shadowfax
            Shadowfax customer support has been notified about the posted complaint.
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              D
              Devansh1234
              Aug 9, 2021
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              A parcel was delivered which we did not order. We want to return the parcel. There has been no follow up on the previous complaint.

              SF[protected]FPL
              Order number: [protected]
              Shadowfax customer support has been notified about the posted complaint.
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                A
                Anil9966
                Aug 8, 2021
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                Address: 7-99, post office road, nunna, vijayawad rural, 521212

                Hello,
                i had ordered shoes and i placed the return request and pickup was assigned to me but the delivery or return pickup person from shadowfax didn't contact me, the pickup has not been done till now. Now it showing the hold status in shadowfax tracking status in website. kindly reschedule the return pickup.
                Thank you.
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  Sudershan Anuradha
                  Aug 6, 2021
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                  Address: House no. 1432 opposite MCD dispensary, Karala Delhi-81

                  Today, I received a message that my order is arriving today ( 6 August, 2021)and got a link from shadow fox. But I haven't received it yet. I try to call delivery boy many times but he didn't answer my call. At night, I got a message at my shipment is cancelled according to my request. I haven't requested anything. My order delivery number is SF[protected]FPL by the name Sudershan Anuradha.
                  Please solve the problem as soon as possible.
                  Sudershan Anuradha
                  Order number - [protected]
                  Firefox Delivery number - SF[protected]FPL
                  Shadowfax customer support has been notified about the posted complaint.
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                    P
                    Payel Butik
                    Aug 5, 2021
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                    Address: Krishnanagar the main office

                    Pick up boy everyday sending same sms like
                    " today your product will be pick up " but no one came for pick up . yesterday 8:40 pm one sms came like "today we pick up your product " and one number is there here i want to share that pick up boy number
                    [protected] & I call that boy 10:20 pm and asked why u not came for ick up and why u send same sms daily he react very badly and his behaviour is very very bad he shouting me for why I want to know his coming time .. He said when I have time then I will go but here my pick up time almost over . without any reason he react and uses bad langues and tell I don't want to go at your time what u want to do do... U contact with company ...what is the bad behaviour and suddenly he cut the call 😡😡😡😡😡
                    Shadowfax customer support has been notified about the posted complaint.
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                      M
                      Maria Roseline
                      from Bengaluru, Karnataka
                      Aug 5, 2021
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                      Resolved

                      Address: Kempapura DC

                      Hello,
                      This is tracking link of my order SF[protected]FPL, ordered 4 products Order #[protected], Order #[protected], Order #[protected], Order #[protected], today 04th August 2021, it was delivered to customer and I got updated frm customer that it's recieved but In tracking link it stated it's rescheduled on 4th August as we were unable to attempt at last order was cancelled, when it's already delivered, how can u cancell that order.. are you guys are on behalf of supplier or company, please update it to delivered instead of lying...
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      They Updated it and now it's in delivered status.. thank you
                      Shadowfax customer support has been notified about the posted complaint.
                      Aug 05, 2021
                      Updated by Maria Roseline                       They haven't given any invoice with customer but took cash, please update my order SF[protected]FPL as delivered instead of cancel

                      Aug 05, 2021
                      Updated by Maria Roseline                       I got this mail from supplier but other 3 order details was not attached

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                        R
                        Rakshit Nayak
                        Aug 4, 2021
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                        Address: Kajuwada ,sadashivgad, Karwar

                        I could not file my complaint..delivery boy without attempting to deliver he cancels the order
                        Shadowfax customer support has been notified about the posted complaint.
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                          R
                          Ramesh9100
                          Aug 4, 2021
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                          Hey,

                          I got a messgae from Shadowfax that something is going to delivered today... which I have not ordered.

                          Please beware of these type of scams.
                          Shadowfax customer support has been notified about the posted complaint.
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                            R
                            Ramesh9100
                            Aug 4, 2021
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                            Hey,

                            I do get message from Shadowfax that Your order is going to delivered today but I never ordered it. Don't know why?

                            Thanks
                            Shadowfax customer support has been notified about the posted complaint.
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                              K
                              KP Kurian
                              Aug 3, 2021
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                              Return Id by ajio - RT40763570
                              I had returned a product from ajio and was confirmed that a person from shadow fax would pick it up.
                              I get message everyday but the concerned person has not been coming to pick it up. I just get a missed call from him and then a message saying "could not attempt".

                              Yesterday when I received the call I was told he would come to pick up but again got the message "pick up failed".

                              Please get my product picked.
                              Shadowfax customer support has been notified about the posted complaint.
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                                N
                                Nirar Punj
                                Aug 3, 2021
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                                I recieved a text in the morning that your order is going to be dilevered today and it is out for delivery at COD and I haven't ordered anything
                                Luckily I was not duped by these guys and sent away the courier back without paying anything

                                Please beware of these scams
                                Shadowfax customer support has been notified about the posted complaint.
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                                  T
                                  Tanya Baweja
                                  Aug 3, 2021
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                                  I receive fail attempt pickup calls but nobody calls for pickup.
                                  This is unprofessional
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    K
                                    Krupali Chitroda
                                    Aug 2, 2021
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                                    How is return is qc failed? when nobody came to pick it up? help me!! i want to return to ajio and get full refund!!!
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      R
                                      Renuka Nagar
                                      Aug 2, 2021
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                                      Address: 3520, Pkt-2, sec-3

                                      I hve not ordered anything but something came on my address & they took money also
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