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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 59

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V
Venkata Kamaraju Madepalli
Jul 6, 2021
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Showing status NOT picked even submitted the item to pickup agent.
Shadowfax customer support has been notified about the posted complaint.
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    A
    ayush nakashe
    Jul 5, 2021
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    Delivery partner

    Shadowfax is a total fraud company. They do not treat their delivery partners well. I raised several complaints about underpayment on their app but no response. The team leader assigned does not pickup calls. I also didn't got any delivery kit they just told to deliver without kit by our own things....
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    Aswin ck
    Jul 5, 2021
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    Address: Shadow Fax Pvt Ltd. https://maps.app.goo.gl/PkszvcfE8uLDawP87

    Sir my order crocs RT38717240 i still not picked up
    Shadowfax customer support has been notified about the posted complaint.
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      V
      Vasavi sekharmantri
      Jul 5, 2021
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      Address: Srikakulam

      SF[protected]FPL this is the tracking I'd.Previously I ordered one top ..for three times it went out for delivery.Delivery boy called me and said he will deliver it in the evening ..he did this for 3 days and then returned the product and gave feedback that the customer is not available.I ordered one more dress and now also he is doing the same.(From srikakulam, Andhra Pradesh)
      Shadowfax customer support has been notified about the posted complaint.
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        J
        J Jack Tough
        Jul 4, 2021
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        Address: City tower, dimapur Nagaland
        Website: Shadowfax

        I have ordered one T-Shirt from FB's marketplace n I have received wrong product, which I haven't ordered n now I want to return the product so what's the procedure of return policy..
        Shadowfax customer support has been notified about the posted complaint.
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          V
          Veda Harish
          Jul 4, 2021
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          I had ordered a product and when the product arrived for delivery I was not available, so I informed the delivery person to give the product to security and I paid the amount through the link he sent.. but he has not delivered the product to the security.

          I have the proof for paying. If required I will send that also.. please take this issue into consideration and refund my amount
          Shadowfax customer support has been notified about the posted complaint.
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            L
            leenamadaan93
            Jul 3, 2021
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            Address: SONIPAT

            I have order trough meeso site for customer i am seller my contact no is [protected]
            order no is:-#[protected]
            tracking id is:- sf[protected]fpl

            i paid the payment trough upi please confirm where customer caurier & refund my money i paid trough paytm upi
            Shadowfax customer support has been notified about the posted complaint.
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              A
              Anirban Middya
              Jul 3, 2021
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              Sir I Have Changed The Pickup Date AS I Was Quite Busy that Day. The Delivery Boy Came And Not Given Package to My Mother She Insisted Still Not Given and Went Back And Cancelled My Product Return. Please Resolve It ASAP.
              +2 photos
              Shadowfax customer support has been notified about the posted complaint.
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                B
                bipin c
                Jul 1, 2021
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                Address: PERUMANAKANDATHIL, PUTHIYAVILLA

                I am handling Kayamkulam franchise of shadowfax upto April 1.I handover my hub inventory and all item to shadowfax on April 1 .They don't give back my deposite yet after three month time.they don't even reply for my email.My one lakh deposite is still with them.Don't take franchise.They are cheaters.
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  somya negi
                  Jun 30, 2021
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                  To whom it refers,
                  This is saraah. I had placed an order of a top on 19 June 2021 which had to be delivered by shadowfax . But as they were not able to contact me the order was cancelled.
                  My email address is : [protected]@gmail.com
                  The order no is SF[protected]FPL
                  My contact number is [protected]
                  Shadowfax customer support has been notified about the posted complaint.
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                    R
                    ravi kkk
                    Jun 30, 2021
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                    Address: H.no -180, Byrathi, Near water Tank,, Doddagubbi post

                    I would like to return goods. can you plz help me out
                    Shadowfax customer support has been notified about the posted complaint.
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                      K
                      Kd81288
                      Jun 30, 2021
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                      Address: Mumbai
                      Website: Shadowfax

                      This third rate person has refused pick up first time. Second time picked up and came back and threw parcel back without informing me . Should be complaining to police about such behaviour . He misbehaved and threw return dress back to me first time . HORRRIBLE. Indecent company and no phone number to contact!!!
                      Shadowfax customer support has been notified about the posted complaint.
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                        T
                        Tripathi R
                        Jun 30, 2021
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                        Address: Renuka. Teipathi.. Mahila samakhya Karnataka A black 4th cross Basweaswer nagar haveri district.581110r

                        Hi I am ordered by Sanpdeal green kurta. But not good quality. So I am request return. On 15-6-21 . . Ur man come and pick up on 16-6-21.but till date my amount not rebounded. I don't save ur man number. Please help me
                        Shadowfax customer support has been notified about the posted complaint.
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                        Please help my amount refund

                        Products return - Comment #3852400 - Image #0
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                          V
                          Vibhu101
                          Jun 29, 2021
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                          Shadowfax worst logistics ever dealt with you should stop the company not picking orders at time not have manners of communication just worst company
                          Shadowfax customer support has been notified about the posted complaint.
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                            M
                            Megha Vijayakumar
                            Jun 29, 2021
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                            I did payment by cash and Gpay for a single Item twice.
                            When will my money get refund?
                            Shadowfax customer support has been notified about the posted complaint.
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                              J
                              JAGADEESWARA RAO OP
                              Jun 29, 2021
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                              A parcel was delivered at my home in my absence. The courier guy charged 774/- from my brother. My brother paid amount through GPAY. I have call the person who delivery and taken amount from brother. He is not telling who asked him to deliver the parcel to my address. I had never ordered the product. Looks like, It's a scam. There's no customer care no of yours where I can contact. Order no SF[protected]FPL
                              Shadowfax customer support has been notified about the posted complaint.
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                                D
                                Dr Agrawal
                                Jun 28, 2021
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                                I'm doing return pick up at meesho but this rascal sunit mishra or who ever he is calls me and asks address but he does not come for pick up
                                And than he put wrong messege that quality check is denied
                                So big rascal he is
                                I know name because I called back at the number he called me and I asked why you don't come and put wrong messege ?
                                He cut the phone
                                Shadowfax customer support has been notified about the posted complaint.
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                                Remove such a rascal man who calls but do not come for return pick up nad put wrong messege
                                He did this 2 times
                                Later I have to call to meesho customer care for re intiate return pick up
                                So embarrassing this rascal is
                                He called me on 22.6.21
                                Than again on 28.6.21
                                But he did not come for pick up
                                Why such rascals do job ?
                                Search who is this rascal ..my address is shiv society, nandigram

                                They spoil company name
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                                  R
                                  Ravikant Rathor
                                  Jun 28, 2021
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                                  Address: Delhi

                                  The company is TOTALLY FRAUD...NEVER EVER WORK FOR THEM...
                                  Whether you are an Employee, Rider, or VENDOR.

                                  The company never gives payments on time. Don't have any official office outside Bangalore.
                                  We have pending payments of more than 2 lakh with them...and we are Delhi based...so can not go to their office frequently...and they not responding us since last 3 months.

                                  If by any chance you will get connected to any of their employees, they said nothing in their hand...and they themselves start abusing about the company and top management.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    M
                                    Muskan Anwar
                                    Jun 27, 2021
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                                    I received product 21june 3:44pm
                                    And after half hour I put the return order few minutes your customers send me message I will call you after 1hour but not I have not received any call any not pickup my product
                                    Tell me what can I do plz get returned my product
                                    +1 photos
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      S
                                      sonu@121
                                      Jun 27, 2021
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                                      Sir, i m a delivery partner of shadowfax my name is sonu lal and my id is 980885 .i m from kolkata .i worked near about 14 or 15 days. i completed my 59 order but still my earnings is not showing and i did not get single money ...i lost near about 1000 rupees petrol plus my hardwork ...its not good sir i belong with poor family i thought that i earn from your company but here i only lost my money...
                                      Shadowfax customer support has been notified about the posted complaint.
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