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Updated: Jan 24, 2026
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Shadowfax reviews & complaints page 59

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P
Punitha Rajavel
Jul 22, 2021
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Not received the product shown in picture instead received fake product
Jul 22, 2021
Complaint marked as Resolved 
I ordered long gown from Aravind arav(anarkali Kurtis)on July 16 .my order number is SF139092989443FPL. Order from : maheshbabu. but I have received the chudithar top (not shown in picture ) on July 21 at 6.00pm. I paid money (cod)so please take that complain I will return this product .please refund my money
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    Raghu Dev
    Jul 21, 2021
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    Very bad experience i have creat a return, and the product was picked up but still waiting for confirmation. the delivery boy not taking the call, even talked very rudely
    Shadowfax customer support has been notified about the posted complaint.
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      S
      Sriyanka
      Jul 21, 2021
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      I ordered a gown from nykaafashion. I have initiated the return request for part of my order RET_[protected] on 19th July. As I was unable to return my item on 20th July, pick up was rescheduled on 21st july by Shadowfax delivery service and he took the pin for confirmation but didn't come to the location for pickup on 21st. At 4.56pm it was showing the pickup was QC failed and the return request was cancelled without my concern. He didn't even call for the pick up on 21st July.

      The AWB# of Shadowfax courier is R[protected]NYK. Please look into it and resolve my issue as soon as possible.
      Shadowfax customer support has been notified about the posted complaint.
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        I
        Itz fashion corner
        Jul 20, 2021
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        Product was out for delivery but automatically shippmet is cancelled
        Shadowfax customer support has been notified about the posted complaint.
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          V
          Vigneshwari Kathir
          Jul 20, 2021
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          Ordered a saree before 20days but not delivered yet.. already spoken to 3 customer care agents they assured that I will receive today but days are passing I dint receive that
          Shadowfax customer support has been notified about the posted complaint.
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            A
            Avantika Sarkar
            Jul 18, 2021
            Aug 21, 2023
            This thread was updated on Aug 21, 2023
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            Address: borosehana road near bibhutibhushan halt

            My order was in COD mode but later when I track my order shadowfax has used to show the pay it online.
            Then I paid it by using my phonepay but later it disappeared and my money has debited from my account, and nothing has updated
            So does the delivery boy will charge me by COD
            Shadowfax customer support has been notified about the posted complaint.
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            Hello bro...kya aapka payment ho gya tha double payment to ni krna pda
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            Did delivery partner charge you for the order again?
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            I paid payment in online mode but parsal is not delivered.
            Parsal was cancelled
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              M
              Maila Shilpa
              Jul 17, 2021
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              Hi...

              We have received an Order ( [protected]_1) from T Trishnaa which is not booked or order by us...

              Destination code : HYD_Malakp

              Return code : 39500, 93786

              Request you to take the product back and return the money Rs 700.

              Thanks,
              [protected]
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                P
                Priya15119981
                Jul 17, 2021
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                Order ID
                SF[protected]FPL

                This order was shipped on 6th July and it was rescheduled on 16th July .customer has rescheduled it due to some reason.They lost the courier person number and they did not get any call on 16th July.. I immediately need the courier delivery person number for this order id.
                Send me the courier person number to [protected]
                Shadowfax customer support has been notified about the posted complaint.
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                  J
                  Jaseera Rashad
                  Jul 16, 2021
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                  Address: A and s

                  Two items were returned within a week. One from a hopscotch and one from ajio. The call came in the morning three days ago. He said he would come to pick it up that day but did not come.Then the message was sent as follows.We tried reaching you today for pickup of Faux Fur Chunk.. from AJIO. You may reach us at[protected] PIN 9529 - Shadowfax. The message was the same today.But I did not get a call today. So solve my problem
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                    B
                    barbiejoo45
                    Jul 14, 2021
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                    Address: Shadowfax,vizag
                    Website: www.shadowfax.in

                    My track num is r[protected]fpl..The delivery man refused to come home and pick up the order and cancelled the order with my concern himself..I have again made a pick up order the next day and the same delivery man cancelled it stating quality check .He didn't even come to my home and collected the order..He did this for 2 days and while calling he was every rude.I have complained it in shadowfax but they were not responding..Please look in to it.
                    Shadowfax customer support has been notified about the posted complaint.
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                      C
                      Caleb Jones Shibu
                      Jul 14, 2021
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                      Address: poojapura, Trivandrum, 695012

                      Hi,

                      Order no: R[protected]AJI

                      I placed a return order on the 8th of July. Till now, my item hasn't been picked up. No agent has contacted me so far. Please, I need to return this item to Ajio.
                      Shadowfax customer support has been notified about the posted complaint.
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                      Thank you! Shadowfax did call me up and they picked up my order. The issue seems to be resolved.
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                        S
                        sirijasthi
                        Jul 14, 2021
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                        Address: Gudiwada, Andhra Pradesh
                        Website: www.shadowfax.in

                        Date of Incident : 14/07/2021
                        Client Number : [protected]
                        Description : Delivery Executive denied to come and pick up the order from 3rd floor of Apartment in Gudivada. He disrespected me and spoke in the local language (as ve in telugu)& threatened me that he will go away if I dont come down .

                        Resolution : I need the same delivery partner with his manager to come and say sorry or else he is to be charged with necessary action for disrespecting me as per Indian Constitution
                        Shadowfax customer support has been notified about the posted complaint.
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                          S
                          sai kondepati
                          Jul 13, 2021
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                          Address: Rajahmundry

                          I ordered UCB slides in a jio the shadowfax agent will deliveried the product.I have return the product .the shadowfax agent will take it back item successfully.I doesn’t get any pickup message or any refund amount for that product
                          Please send my money back
                          The return ID:-RT39595194
                          Shadowfax customer support has been notified about the posted complaint.
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                            T
                            Taumin
                            Jul 12, 2021
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                            Address: Kanakpur part 2, silchar, Kanakpur

                            Recently i have ordered the product from Meesho. My order pin 9246 is not yet been delivered . But i received a message... and currier man doesn't recieved my call, [protected]
                            Please give my product as soon as possible
                            Shadowfax customer support has been notified about the posted complaint.
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                              J
                              Jitender978
                              Jul 12, 2021
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                              I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
                              I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
                              But through the whole day I did not get any call from delivery agent.
                              and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

                              Order :-SF[protected]FPL

                              Followed up multiple times through emails, call but no response.
                              Shadowfax customer support has been notified about the posted complaint.
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                                Jitender978
                                Jul 12, 2021
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                                I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
                                I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
                                But through the whole day I did not get any call from delivery agent.
                                and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

                                Order :-SF[protected]FPL

                                Followed up multiples through emails call but no one respond.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  R
                                  Ravilla Nikitha
                                  Jul 11, 2021
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                                  Address: No:5/63,Gkm colony,voc street,jawahar nagar,chennai :600082

                                  Recently i have ordered the product from Meesho. My order number [protected] is not yet been delivered . But i received a message that my order has been delivered from shadowfax. Please check and send me the order. I have paid through prepaid. Please send me the order. Kindly help me
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    Nammu22
                                    Jul 11, 2021
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                                    Mera product return krne ke baad bhi abhi tk mere paise wapas nhi kiye gye aur call kr ke paise ke bare me puchhne pr batmizi se bat krte h
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                                      S
                                      Sadhana808
                                      Jul 9, 2021
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                                      My order no:[protected], Delivery boy not give product to the customer, but he shows it's delivered...I will give complaint on shadow fax...bcaz i lossed my amount
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                                        Pavan Manju
                                        Jul 9, 2021
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                                        Address: 3main nri layout kalkere main road 560016

                                        Your delivery person cheated me he should give me 300 rs please help he called me with this number [protected]
                                        +1 videos
                                        Shadowfax customer support has been notified about the posted complaint.
                                        Jul 09, 2021
                                        Updated by Pavan Manju                                         Your delivery person cheated me he should give me 300 rs please help he went of he called me this number [protected]
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