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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Jun 3, 2026
Complaints 1482
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1038
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Shadowfax reviews & complaints page 59

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P
pramod bojja prasad
from Bengaluru, Karnataka
Jul 25, 2021
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Shadowfax is a delivery partner for Ajio.
We have raised return pick up for several times. The deliver person does not come to us place but calls up and ask for OPT stating he will pick up the product in 5 mins but he does not pick up. He updates the ticket as closed without picking the product.
Today he called but I could not answer however immediately I called in 2 mins. He answers rudely and says why you didn’t pick now I cannot come.
Refused to come and pick the product. I have the recording of the call.
Can someone take action on thr irresponsible people. I
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    U
    udey
    Jul 25, 2021
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    FRAUD COMPANY - Anonymous Senders for pan-India Scam

    Address: Mumbai

    This courier company is running a pan-India scam of fake orders.

    1. First you will receive an SMS saying your order from will be delivered today. There will be a link to track the shipment.

    2. This link will not work and you can't track it on www.shadowfax.in website with any AWB number or anything given in the SMS.

    3. Within one hour you will get a phone call asking for directions to your home...
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    A
    Anup Konwar
    Jul 24, 2021
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    Website: Xiaomi.com

    I ordered the product from xiaomi.com and I can't receive my product...I ordered on 7 th July and now it's 24 th July And The Shadow Fax Service Making excuse and extending date but can't deliver the product
    Shadowfax customer support has been notified about the posted complaint.
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      A
      Anup Konwar
      Jul 24, 2021
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      Address: Arbis & Associates, Gankpara road near mountain shadow,Ghuwahati Assam 781017

      I ordered from xiaomi.com and they give the product to shadow fax company and now they making excuses for the delivery date extending and they can't deliver the product on their given date and asking for more days but I can't receive...I ordered my phone on 7th July and now it's 24th July but I can't receive my product
      Shadowfax customer support has been notified about the posted complaint.
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        D
        dhanabati hijam
        Jul 24, 2021
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        Traking id ; SF[protected]FPL is not cancelled. Please delivered my product after lockdown. No problem with me.
        Shadowfax customer support has been notified about the posted complaint.
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          M
          Mithuna
          Jul 23, 2021
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          Address: Shadowfax kannur

          I have ordered products from clovia app (order number 9022273 and 9022315). The item reached in my destination city on 13th july. But still not delivered. I want my item immediately. Please take action necessarily.
          Shadowfax customer support has been notified about the posted complaint.
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            P
            Punitha Rajavel
            Jul 22, 2021
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            Resolved

            Not received the product shown in picture instead received fake product
            Jul 22, 2021
            Complaint marked as Resolved 
            I ordered long gown from Aravind arav(anarkali Kurtis)on July 16 .my order number is SF139092989443FPL. Order from : maheshbabu. but I have received the chudithar top (not shown in picture ) on July 21 at 6.00pm. I paid money (cod)so please take that complain I will return this product .please refund my money
            Shadowfax customer support has been notified about the posted complaint.
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              R
              Raghu Dev
              Jul 21, 2021
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              Very bad experience i have creat a return, and the product was picked up but still waiting for confirmation. the delivery boy not taking the call, even talked very rudely
              Shadowfax customer support has been notified about the posted complaint.
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                S
                Sriyanka
                Jul 21, 2021
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                I ordered a gown from nykaafashion. I have initiated the return request for part of my order RET_[protected] on 19th July. As I was unable to return my item on 20th July, pick up was rescheduled on 21st july by Shadowfax delivery service and he took the pin for confirmation but didn't come to the location for pickup on 21st. At 4.56pm it was showing the pickup was QC failed and the return request was cancelled without my concern. He didn't even call for the pick up on 21st July.

                The AWB# of Shadowfax courier is R[protected]NYK. Please look into it and resolve my issue as soon as possible.
                Shadowfax customer support has been notified about the posted complaint.
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                  I
                  Itz fashion corner
                  Jul 20, 2021
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                  Product was out for delivery but automatically shippmet is cancelled
                  Shadowfax customer support has been notified about the posted complaint.
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                    V
                    Vigneshwari Kathir
                    Jul 20, 2021
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                    Ordered a saree before 20days but not delivered yet.. already spoken to 3 customer care agents they assured that I will receive today but days are passing I dint receive that
                    Shadowfax customer support has been notified about the posted complaint.
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                      A
                      Avantika Sarkar
                      Jul 18, 2021
                      Aug 21, 2023
                      This thread was updated on Aug 21, 2023
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                      Address: borosehana road near bibhutibhushan halt

                      My order was in COD mode but later when I track my order shadowfax has used to show the pay it online.
                      Then I paid it by using my phonepay but later it disappeared and my money has debited from my account, and nothing has updated
                      So does the delivery boy will charge me by COD
                      Shadowfax customer support has been notified about the posted complaint.
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                      Hello bro...kya aapka payment ho gya tha double payment to ni krna pda
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                      Did delivery partner charge you for the order again?
                      Reply
                      I paid payment in online mode but parsal is not delivered.
                      Parsal was cancelled
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                        M
                        Maila Shilpa
                        Jul 17, 2021
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                        Hi...

                        We have received an Order ( [protected]_1) from T Trishnaa which is not booked or order by us...

                        Destination code : HYD_Malakp

                        Return code : 39500, 93786

                        Request you to take the product back and return the money Rs 700.

                        Thanks,
                        [protected]
                        Shadowfax customer support has been notified about the posted complaint.
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                          P
                          Priya15119981
                          Jul 17, 2021
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                          Order ID
                          SF[protected]FPL

                          This order was shipped on 6th July and it was rescheduled on 16th July .customer has rescheduled it due to some reason.They lost the courier person number and they did not get any call on 16th July.. I immediately need the courier delivery person number for this order id.
                          Send me the courier person number to [protected]
                          Shadowfax customer support has been notified about the posted complaint.
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                            J
                            Jaseera Rashad
                            Jul 16, 2021
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                            Address: A and s

                            Two items were returned within a week. One from a hopscotch and one from ajio. The call came in the morning three days ago. He said he would come to pick it up that day but did not come.Then the message was sent as follows.We tried reaching you today for pickup of Faux Fur Chunk.. from AJIO. You may reach us at[protected] PIN 9529 - Shadowfax. The message was the same today.But I did not get a call today. So solve my problem
                            Shadowfax customer support has been notified about the posted complaint.
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                              B
                              barbiejoo45
                              Jul 14, 2021
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                              Address: Shadowfax,vizag
                              Website: www.shadowfax.in

                              My track num is r[protected]fpl..The delivery man refused to come home and pick up the order and cancelled the order with my concern himself..I have again made a pick up order the next day and the same delivery man cancelled it stating quality check .He didn't even come to my home and collected the order..He did this for 2 days and while calling he was every rude.I have complained it in shadowfax but they were not responding..Please look in to it.
                              Shadowfax customer support has been notified about the posted complaint.
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                                C
                                Caleb Jones Shibu
                                Jul 14, 2021
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                                Address: poojapura, Trivandrum, 695012

                                Hi,

                                Order no: R[protected]AJI

                                I placed a return order on the 8th of July. Till now, my item hasn't been picked up. No agent has contacted me so far. Please, I need to return this item to Ajio.
                                Shadowfax customer support has been notified about the posted complaint.
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                                Thank you! Shadowfax did call me up and they picked up my order. The issue seems to be resolved.
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                                  S
                                  sirijasthi
                                  Jul 14, 2021
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                                  Address: Gudiwada, Andhra Pradesh
                                  Website: www.shadowfax.in

                                  Date of Incident : 14/07/2021
                                  Client Number : [protected]
                                  Description : Delivery Executive denied to come and pick up the order from 3rd floor of Apartment in Gudivada. He disrespected me and spoke in the local language (as ve in telugu)& threatened me that he will go away if I dont come down .

                                  Resolution : I need the same delivery partner with his manager to come and say sorry or else he is to be charged with necessary action for disrespecting me as per Indian Constitution
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    S
                                    sai kondepati
                                    Jul 13, 2021
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                                    Address: Rajahmundry

                                    I ordered UCB slides in a jio the shadowfax agent will deliveried the product.I have return the product .the shadowfax agent will take it back item successfully.I doesn’t get any pickup message or any refund amount for that product
                                    Please send my money back
                                    The return ID:-RT39595194
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      T
                                      Taumin
                                      Jul 12, 2021
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                                      Address: Kanakpur part 2, silchar, Kanakpur

                                      Recently i have ordered the product from Meesho. My order pin 9246 is not yet been delivered . But i received a message... and currier man doesn't recieved my call, [protected]
                                      Please give my product as soon as possible
                                      Shadowfax customer support has been notified about the posted complaint.
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