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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Nov 28, 2025
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Shadowfax reviews & complaints page 59

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B
barbiejoo45
Jul 14, 2021
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Address: Shadowfax,vizag
Website: www.shadowfax.in

My track num is r[protected]fpl..The delivery man refused to come home and pick up the order and cancelled the order with my concern himself..I have again made a pick up order the next day and the same delivery man cancelled it stating quality check .He didn't even come to my home and collected the order..He did this for 2 days and while calling he was every rude.I have complained it in shadowfax but they were not responding..Please look in to it.
Shadowfax customer support has been notified about the posted complaint.
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    C
    Caleb Jones Shibu
    Jul 14, 2021
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    Address: poojapura, Trivandrum, 695012

    Hi,

    Order no: R[protected]AJI

    I placed a return order on the 8th of July. Till now, my item hasn't been picked up. No agent has contacted me so far. Please, I need to return this item to Ajio.
    Shadowfax customer support has been notified about the posted complaint.
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    Thank you! Shadowfax did call me up and they picked up my order. The issue seems to be resolved.
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      S
      sirijasthi
      Jul 14, 2021
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      Address: Gudiwada, Andhra Pradesh
      Website: www.shadowfax.in

      Date of Incident : 14/07/2021
      Client Number : [protected]
      Description : Delivery Executive denied to come and pick up the order from 3rd floor of Apartment in Gudivada. He disrespected me and spoke in the local language (as ve in telugu)& threatened me that he will go away if I dont come down .

      Resolution : I need the same delivery partner with his manager to come and say sorry or else he is to be charged with necessary action for disrespecting me as per Indian Constitution
      Shadowfax customer support has been notified about the posted complaint.
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        S
        sai kondepati
        Jul 13, 2021
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        Address: Rajahmundry

        I ordered UCB slides in a jio the shadowfax agent will deliveried the product.I have return the product .the shadowfax agent will take it back item successfully.I doesn’t get any pickup message or any refund amount for that product
        Please send my money back
        The return ID:-RT39595194
        +1 photos
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          T
          Taumin
          Jul 12, 2021
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          Address: Kanakpur part 2, silchar, Kanakpur

          Recently i have ordered the product from Meesho. My order pin 9246 is not yet been delivered . But i received a message... and currier man doesn't recieved my call, [protected]
          Please give my product as soon as possible
          Shadowfax customer support has been notified about the posted complaint.
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            J
            Jitender978
            Jul 12, 2021
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            I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
            I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
            But through the whole day I did not get any call from delivery agent.
            and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

            Order :-SF[protected]FPL

            Followed up multiple times through emails, call but no response.
            Shadowfax customer support has been notified about the posted complaint.
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              Jitender978
              Jul 12, 2021
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              I would like to draw your kind attention that the order in subject line is not delivered to me. But the status is showing delivered.
              I got a message in early morning on 9th July 9:20 AM with PIN and OTP that that my product will be delivered today.
              But through the whole day I did not get any call from delivery agent.
              and in the night approx 8:30 PM I receive message on my mobile number that the product was delivered to me but I did not get any product even in my house in my family and I have talked to my neighbours and they did not receive.

              Order :-SF[protected]FPL

              Followed up multiples through emails call but no one respond.
              Shadowfax customer support has been notified about the posted complaint.
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                R
                Ravilla Nikitha
                Jul 11, 2021
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                Address: No:5/63,Gkm colony,voc street,jawahar nagar,chennai :600082

                Recently i have ordered the product from Meesho. My order number [protected] is not yet been delivered . But i received a message that my order has been delivered from shadowfax. Please check and send me the order. I have paid through prepaid. Please send me the order. Kindly help me
                +1 photos
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                  N
                  Nammu22
                  Jul 11, 2021
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                  Mera product return krne ke baad bhi abhi tk mere paise wapas nhi kiye gye aur call kr ke paise ke bare me puchhne pr batmizi se bat krte h
                  +1 photos
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                    S
                    Sadhana808
                    Jul 9, 2021
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                    My order no:[protected], Delivery boy not give product to the customer, but he shows it's delivered...I will give complaint on shadow fax...bcaz i lossed my amount
                    Shadowfax customer support has been notified about the posted complaint.
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                      P
                      Pavan Manju
                      Jul 9, 2021
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                      Address: 3main nri layout kalkere main road 560016

                      Your delivery person cheated me he should give me 300 rs please help he called me with this number [protected]
                      +1 videos
                      Shadowfax customer support has been notified about the posted complaint.
                      Jul 09, 2021
                      Updated by Pavan Manju                       Your delivery person cheated me he should give me 300 rs please help he went of he called me this number [protected]
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                        A
                        Akkuviji
                        Jul 8, 2021
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                        I have not yet received the product ordered by the Misho app. I realized that you are its courier service and I am going to complain about it. You have also charged me money online
                        Shadowfax customer support has been notified about the posted complaint.
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                        I received a message saying that I bought cash online and the product was delivered, but I did not get the product and the cash went away.

                        Didn't received products - Comment #3857064 - Image #0
                        Didn't received products - Comment #3857064 - Image #1
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                          N
                          Neelam Sarfare
                          Jul 8, 2021
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                          Address: Building 2(A-3), Unit 415, Millennium Business Park, Mahape, Navi Mumbai -400710, Maharashtra, India.

                          Dear Team,

                          This is Neelam Sarfare ordered for Women Western Dress in XXL size but got in S size please replace the product asap.
                          Shadowfax customer support has been notified about the posted complaint.
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                            _
                            _sherdiiil_
                            Jul 7, 2021
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                            Resolved

                            Address: Una himachal pradesh

                            I am a resident of himachal pradesh- una. In the recent days i had many parcels coming, also many for return and exchange. I have been doing this stuff from myntra and nykka fashion. Nykka fashion couriers are delivered by ‘Shadowfax’ in my area. My one parcel of myntra which was to be returned and picked by another courier service reports not to find the parcel in my security guard room. And few days back nykka parcel for return were picked by shadowfax. And it seems there might have been some mistake by the courier boy that he along with nykka fashion parcel had picked my missing myntra parcel also. I am Attaching the images of order details including awb no. Of nykka fashion products whose return was picked by Shadowfax.
                            Please contact me asap.
                            +2 photos
                            Jul 8, 2021
                            Complaint marked as Resolved 
                            Shadowfax customer support has been notified about the posted complaint.
                            Jul 08, 2021
                            Updated by _sherdiiil_                             Issue resolved.
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                              V
                              Venkata Kamaraju Madepalli
                              Jul 6, 2021
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                              Status showing Not picked even item submitted to pickup agent, and got a message like pickup is QC failed.
                              Shadowfax customer support has been notified about the posted complaint.
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                                V
                                Venkata Kamaraju Madepalli
                                Jul 6, 2021
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                                Showing status NOT picked even submitted the item to pickup agent.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  A
                                  ayush nakashe
                                  Jul 5, 2021
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                                  Delivery partner

                                  Shadowfax is a total fraud company. They do not treat their delivery partners well. I raised several complaints about underpayment on their app but no response. The team leader assigned does not pickup calls. I also didn't got any delivery kit they just told to deliver without kit by our own things....
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                                  A
                                  Aswin ck
                                  Jul 5, 2021
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                                  Address: Shadow Fax Pvt Ltd. https://maps.app.goo.gl/PkszvcfE8uLDawP87

                                  Sir my order crocs RT38717240 i still not picked up
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    V
                                    Vasavi sekharmantri
                                    Jul 5, 2021
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                                    Address: Srikakulam

                                    SF[protected]FPL this is the tracking I'd.Previously I ordered one top ..for three times it went out for delivery.Delivery boy called me and said he will deliver it in the evening ..he did this for 3 days and then returned the product and gave feedback that the customer is not available.I ordered one more dress and now also he is doing the same.(From srikakulam, Andhra Pradesh)
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      J
                                      J Jack Tough
                                      Jul 4, 2021
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                                      Address: City tower, dimapur Nagaland
                                      Website: Shadowfax

                                      I have ordered one T-Shirt from FB's marketplace n I have received wrong product, which I haven't ordered n now I want to return the product so what's the procedure of return policy..
                                      Shadowfax customer support has been notified about the posted complaint.
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