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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Sep 26, 2026
Complaints 1491
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444
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Shadowfax reviews & complaints page 59

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M
Maria Roseline
from Bengaluru, Karnataka
Aug 5, 2021
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Address: Kempapura DC

Hello,
This is tracking link of my order SF[protected]FPL, ordered 4 products Order #[protected], Order #[protected], Order #[protected], Order #[protected], today 04th August 2021, it was delivered to customer and I got updated frm customer that it's recieved but In tracking link it stated it's rescheduled on 4th August as we were unable to attempt at last order was cancelled, when it's already delivered, how can u cancell that order.. are you guys are on behalf of supplier or company, please update it to delivered instead of lying...
Aug 6, 2021
Complaint marked as Resolved 
They Updated it and now it's in delivered status.. thank you
Shadowfax customer support has been notified about the posted complaint.
Aug 05, 2021
Updated by Maria Roseline They haven't given any invoice with customer but took cash, please update my order SF[protected]FPL as delivered instead of cancel

Aug 05, 2021
Updated by Maria Roseline I got this mail from supplier but other 3 order details was not attached

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    R
    Rakshit Nayak
    Aug 4, 2021
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    Address: Kajuwada ,sadashivgad, Karwar

    I could not file my complaint..delivery boy without attempting to deliver he cancels the order
    Shadowfax customer support has been notified about the posted complaint.
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      R
      Ramesh9100
      Aug 4, 2021
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      Hey,

      I got a messgae from Shadowfax that something is going to delivered today... which I have not ordered.

      Please beware of these type of scams.
      Shadowfax customer support has been notified about the posted complaint.
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        R
        Ramesh9100
        Aug 4, 2021
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        Hey,

        I do get message from Shadowfax that Your order is going to delivered today but I never ordered it. Don't know why?

        Thanks
        Shadowfax customer support has been notified about the posted complaint.
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          K
          KP Kurian
          Aug 3, 2021
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          Return Id by ajio - RT40763570
          I had returned a product from ajio and was confirmed that a person from shadow fax would pick it up.
          I get message everyday but the concerned person has not been coming to pick it up. I just get a missed call from him and then a message saying "could not attempt".

          Yesterday when I received the call I was told he would come to pick up but again got the message "pick up failed".

          Please get my product picked.
          Shadowfax customer support has been notified about the posted complaint.
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            N
            Nirar Punj
            Aug 3, 2021
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            I recieved a text in the morning that your order is going to be dilevered today and it is out for delivery at COD and I haven't ordered anything
            Luckily I was not duped by these guys and sent away the courier back without paying anything

            Please beware of these scams
            Shadowfax customer support has been notified about the posted complaint.
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              T
              Tanya Baweja
              Aug 3, 2021
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              I receive fail attempt pickup calls but nobody calls for pickup.
              This is unprofessional
              Shadowfax customer support has been notified about the posted complaint.
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                K
                Krupali Chitroda
                Aug 2, 2021
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                How is return is qc failed? when nobody came to pick it up? help me!! i want to return to ajio and get full refund!!!
                Shadowfax customer support has been notified about the posted complaint.
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                  R
                  Renuka Nagar
                  Aug 2, 2021
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                  Address: 3520, Pkt-2, sec-3

                  I hve not ordered anything but something came on my address & they took money also
                  Shadowfax customer support has been notified about the posted complaint.
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                    S
                    Syirf
                    Aug 2, 2021
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                    Receiving calls daily from Shadowfax for a COD order which I didn't even order. It's agreeable that they only deliver what is been sent by the seller. But a same order which I declined already saying it wasn't mine ?? They should send it back to the sender or do anything with the product, but not disturb me daily for something which isn't mine . Moreover, they do not have a phone number, neither are they replying back to my emails. So frustrated of seeing them calling in my busy schedules.
                    Shadowfax customer support has been notified about the posted complaint.
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                      C
                      Chandraleena Ahmed
                      Jul 31, 2021
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                      Website: Ajio

                      I had scheduled a return pickup of three items of order ID #FL[protected]. The delivery agent picked up three items and marked the items returned for two items only. As a result I got refund for two items and the third one is pending.
                      Please contact the delivery agent as he has stolen the third item. https://tracker.shadowfax.in/#/track/3F7EDCEBA55857797F[protected]B9D71/Rev/ for Details and Acknowledgement Slip - Shadowfax.
                      This is the reference link.
                      Shadowfax customer support has been notified about the posted complaint.
                      Jul 31, 2021
                      Updated by Chandraleena Ahmed                       Please contact me as soon as possible. I want my refund for the third item. The delivery agent marked refund for only two items instead of three.
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                        B
                        Behera umesh
                        Jul 31, 2021
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                        Address: Bargarh

                        Your delivery boy asking OTP with out deliver the persal
                        Shadowfax customer support has been notified about the posted complaint.
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                          D
                          Devansh1234
                          Jul 30, 2021
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                          Address: C-162, Pushpanjali enclave Pitampura New Delhi

                          We didn't order anything but we received an unknown parcel and they have taken money.

                          SF[protected]FPL
                          Shadowfax customer support has been notified about the posted complaint.
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                            Devansh1234
                            Jul 30, 2021
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                            Address: C-162, Pushpanjali enclave, Pitampura,New Delhi Pitampura

                            We didn't order anything but we received an unknown parcel and they have taken money.
                            Shadowfax customer support has been notified about the posted complaint.
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                              S
                              Shalu Rajpoot
                              Jul 30, 2021
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                              Address: supertech ecovillage 1

                              Hi team,

                              I have not received my package. The shipment delivery date is 26 july and no its 30th july. Still m waiting for my package. I have contacted shadowfax mulitple time but not received any information. Why the people is not able to deliver my shipment. What is the issue with this???this is pathetic service i got shadowfax. give me my order otherwise process my refund
                              Shadowfax customer support has been notified about the posted complaint.
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                                R
                                Rekss
                                Jul 29, 2021
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                                My order is delayed from 5days. For the order I have postponed all my works and waiting for the order. But these people are least interested in delivering the order. Not receiving the call and messages. And it's showing cancelled.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  C
                                  Chetna patidar
                                  Jul 28, 2021
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                                  Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge about the product, he’s creating an issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    C
                                    Chetna patidar
                                    Jul 28, 2021
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                                    Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not . He has no knowledge of the product and creating this issue unnecessarily.I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do no?
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      C
                                      Chetna patidar
                                      Jul 28, 2021
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                                      Hello today was my pickup date and when the delivery man came he told me there are some quality issues but there’s not .He does not have the knowledge of product and he’s unnecessarily creating an issue .I have given him the exact product then also he’s denying to take and when I called him I explained him, he just hanged up my call on my face even i called him twice so what should i do now?
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        S
                                        Sangita magare
                                        Jul 28, 2021
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                                        First I ordered a kurti dress material but they gave me pink color dress material where as I want orange color dress material. In whatsapp the group name AAPKI DUKAN gave me dress material for ₹500 the order delivery man came from shadowfax and gave me the pink color dress material, so I returned the pink color dress material and told the whatsapp man to return it and give the orange one but the delivery boy came and took the pink color dress material and I wait for 2 weeks but the orange dress material not came.. And my ₹500 are still pending & they did not refunded me.
                                        Shadowfax customer support has been notified about the posted complaint.
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