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Shadowfax Complaints & Reviews

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Last updated Apr 20, 2024
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Shadowfax Head Office Address

1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala
Bengaluru
Bangalore District
Karnataka
India
560095

Shadowfax reviews & complaints page 63

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I want to return my parcel but your courier executive didn't pick up my parcel and called him too many times he didn't receive my call.when I call his team Lead, He spoke rudely too much to me as I m his employee.i wait whole day for courier executive. I m so disappointed from shadow fax service.
I want grievance involve in this issue also take action against the team lead. I have his number I m sharing the same.
[protected].....
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R
Renybirth Dage Sangma
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Tablet

Address:Mawiong shillong 16, 1 MLP Mawiong Shillong

I was ordered a tablet from your company but i got only empty box....
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सागरिका सिंह
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Delivery not received me

Address:Ballia 277001

My order no SF97902164KR not delivery me or my address. pleased halp me...
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A
Anujkumar Anujkumar
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Watch the return

Address:93b noida up 201104

Watch ⌚ the return...
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Z
Z.V. Vaghela
from Noida, Uttar Pradesh
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Disconnect and misbehave by courier office

I want to return my parsal but your courier office surendranagar is not pick up my parsal and don't get information about everything do something immediately...
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U
UMA S
from Bengaluru, Karnataka
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Product not received

We have ordered MI QLED TV thru MI site and they have shipped it through shadowfax. Their tracking details shows shipped but no further update & its past due.

I am searching everywhere for their customer care number. Could not find it at all. Tried registering for a call back in their site number of times no response.

There should be stern action against such agencies who are taking customers for granted.br...
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K
Kiran Sawhney
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Lost shipment

The shipment left on 22 Jan. Today is 2 march. Where is the shipment? why is it still in Bilaspur?...
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K
Kiran Sawhney
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Shipment lost

On 9 Feb shipment left Delhi. Today is 2 March. The shipment has not moved from Bilaspur . What is it doing sitting in Bilaspur? No one is responding.

Shipment number SF97866953KR...
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N
Neeraj 1980
from Chennai, Tamil Nadu
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Courier boy cheating and manger incoud with him

Address:B 1 suraj park samay pur badli Delhi 42

Your courier boy cheat me and recive double payment.and did not receive my call till date his name is upender and phone no.is
[protected] and cash also.....
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P
Premchand meena
from Ghumarwin, Himachal Pradesh
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Shoes return but refund not received

Address:Jaipur Rajasthan

Sir dilevery agent pickup the iteam but not submitted in Wearhouse help me my contact number [protected]...
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L
Lidiya joshi
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Complaint about courier partner

Hi im lidiya from chennai i have already raised a complain about a courier partner. Again im raising this same complaint. This courier partner is really becoming a big headach to us.And he is talking unnecessarily.please have a look. If this happen again we will sure leave notice from court....
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W
Waseem akram Manihar
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Return my product

Do not suitable product...
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S
Sukanya D
from Chennai, Tamil Nadu
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False Pick Up failed - Delivery boy rude behaviour

Address:Viraraghavapuram, Avadi, Tamil Nadu 600056

Hi, R43889458MY this is my track order received from ShadowFax with respect to my Myntra return pick up. I had been getting a message for the 3rd consecutive day stating pick up failed for your team has assigned none and just because the control is in your hands - Pick up failed message is sent without even attempting the customer - No calls from the delivering boy as well - Over and above when called the delivery boy - his way of communication...
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P
Prakarsh Bajpai
from Bengaluru, Karnataka
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Kurta Pajama set

Dear Sir, I have ordered something through facebook market place and I have received my courier through Shadowfax.
The product that i have received is totally different from the ordered product and seller has blocked me now, I'm unable to contact them, please take an appropriate action against them about this and tell him to refund my money as soon as possible otherwise i have to take legal action against them.
Please kindly...
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F
Fozia Ali
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Return suit

Address:G 97/11 third stop tulsi nagar near panchayat office

Plzz return my order (suit) 2 days ho gye h bt koi information nhi mil pa rhi nahi return hora h na koi call pr bat krra h nahi chats pr size bhi change h nd suit bhi change h jo order kiya wo nhi h bt ab return nhi ho tha 850 rs chale gye plzzz contact me fastly i m verry verry upset...
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B
Binayak Naik
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Realme buds bluetooth headset

Address:Sum Reliance, Reliance fresh

I will order is realme bluetooth headset but delivery is another ear phones. And damaged ear phone....
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P
Poojavraj
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Return not processed

My zivame order with 3 products was picked up by the shadow fax courier person on 19th Jan but he has processed only one. Zivame says they got only one return and denies to refund for the other 2. When I got in touch with the pickup person he has no clear answer to where the other 2 items have gone. Feeling cheated by zivame for not doing any follow up and shadow fax for such a fraudulent activity ....
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A
Akash Deshpande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 parcel not delivered since over a month to my customers

Address:1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095 [email protected]

I use shiprocket to send my parcels of online orders, BOOKED this orders with SHADOWFAX.
its been over a month since the parcels are not delivered also the tracking page is not updated

AWB is as follows

SF97864730KR dispatched on 6-Jan-2021
SF19386149KR dispatched on 18-Jan-2021
SF97863816KR dispatched on 19-Jan-2021
SF97996339KR dispatched on 19-Jan-2021

Pathetic customer...
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S
SudhaGowda
from Bengaluru, Karnataka
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Product delivery is not done yet

Dear ShadowFax Team,

I have ordered an item in Meesho on 11th January 2021, and till now it has not been delivered. Without delivery of product on 18th January 2021, I got successfully delivered message.
I got message like the customers contact number is not reachable and share the alternate number.
So, please verify the ordered details and send the product to the correct address.

Order Number...
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L
lawrence@123x
from Delhi, Delhi
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Status update on shipment no : SF112459607VA

Address:1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

Can i have an update on the status of the shipment number: SF[protected]VA ?

It appears that the current status has not been updated and it is lying in Bilaspur hub for 3 days?

Need an immediate update on this ? A delay of this nature is just not acceptable....
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