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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Jan 24, 2026
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Shadowfax reviews & complaints page 63

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A
Anjum Akhtar Siddiqui
Jun 5, 2021
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Return of a order from meesho

I ordered a kurta set from meesho and it was little tight to me so I request a return .the courior boy from shadowfax company came and picked the order but he was so fraud, he updated that I have cancelled the return and he escaped with my kurta set.messho did not help me and they advised me to contact shadow fax company and asked for pickup slip .I want my money back the courior boy and company is responsible for all this .I have a call...
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Janki166
Jun 5, 2021
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Address: A-166, 1FL, SHIVDARSHAN SOCIETY-1. SHERI NO.-7. NEAR SAVALIYA CIRCLE, PUNA-SIMADA ROAD, PUNA GAM YOGI CHOWK, SURAT. Pin code 395010 SURAT

Shadowfax courier boy pickup lene nahi ata he
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    V
    Vasummadhi
    Jun 4, 2021
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    Address: Gujarat

    I have bought a saree (buy one get one offer). I have received only one saree. Kindly send me another saree. If not take the product and return my money. Purchase order number[protected] .
    I have raised 4 complaints but response from your side.
    In the order itself it is shown 2 items.
    See the attached file.
    Shadowfax customer support has been notified about the posted complaint.
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      C
      Chresty
      Jun 3, 2021
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      Address: RGB -254 FIRST FLOOR DDA FLATS RAGHUBIR NAGAR Near to akhil Bhartiya netrahin sangh GALI NO:7

      It is to inform on May 16, 2021 one product was picked from:RGB -254 FIRST FLOOR DDA FLATS RAGHUBIR NAGAR
      Near to akhil Bhartiya netrahin sangh
      GALI NO:7
      Under tracking I'd:R[protected]FPL
      Order I'd:[protected]
      There were 2 gowns pickup but later seller claimed he received only one gown in return..also didn't refunded money.I actually want the pickup slip
      Contact no.-[protected]
      [protected]
      Shadowfax customer support has been notified about the posted complaint.
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        V
        VaishGnana
        Jun 3, 2021
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        Address: 7,kambarStreet,BalaKrishnagar, Thiruvottriyur

        I am not received my package. I rising issue for past 2 days and trying to contact any of your staffs. But not received my package and also not received call from your customer care..

        Really very very bad service from this courier

        Immediately need a response from you
        Shadowfax customer support has been notified about the posted complaint.
        Jun 03, 2021
        Updated by VaishGnana         I need my package immediately or any response from you
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          S
          Subhashree9090
          Jun 1, 2021
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          Website: Shadowfax.com

          I want my product to be cancelled
          Tracking ID SF[protected]FPL
          Please help me to cancel the product
          Shadowfax customer support has been notified about the posted complaint.
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            F
            Frod company
            May 29, 2021
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            Address: C-15 Vikas Nagar phase-2 budh bazar uttam Nagar, Near Mata chandna devi hospital

            Dear sir,
            My order number is[protected] I did not receive my order and the order is showing delivered in the status.
            Please short out issue.
            The courier person is lying I have not receive any order yet.
            Courier person name: anuj khurana
            Mobile no [protected]
            Fraud courier company
            3 days ago no response your side.
            Sir, I went to the courier company. That packet is also not there. The delivery boy has kept the packet with him and has left the job.
            Shadowfax customer support has been notified about the posted complaint.
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            Shadowfax tracking number SF[protected]HO
            Reply
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              S
              Singhkamini
              May 29, 2021
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              I have ordered one dress from meesho, and. Delivery came on 27th, but due to some work i was unable to pick that call, after that it was kept on hold, till now it is not resolved
              Shadowfax customer support has been notified about the posted complaint.
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                A
                Amrinder nath
                May 29, 2021
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                Address: KDRSTORE 145 TC3D R.k Handloom haryana 132103, 06FYWPK6214H1ZZ

                I saw my order but wrong delivery . I am not comfortable this order . My order in cash on delivery . But no mantion contact no., E mail id and no returns and refunds options . Pls my help and action this company fraud and miss guide our customers . My payment is - 480rs
                Shadowfax customer support has been notified about the posted complaint.
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                  C
                  CLASSY MISSY
                  May 29, 2021
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                  Address: 46, keshav park soc, sarthana jakatnaka

                  I am from meesho supplier .. supplioer id 26060.. i am from surat..
                  shadofax return curier return parcel hub in surat (saroli)

                  shadofax manager :- imran bhai *[protected]

                  order no.. awb no.. DAYS CROSSED
                  31474562 R[protected]FPL 25
                  [protected] R[protected]FPL 59
                  [protected] R[protected]FPL 21
                  [protected] R[protected]FPL ( I HAVE NOT RECEIVED THIS RETURN PARCEL SYESTEM SHOWN ON DELIVERED)

                  IF I DOES NOT RECEIVED THIS SOLUTIONS TODAY I WILL DO LEGAL COMPLIANT ON CONSUMER CIVIL.. CURIER BOY WAS NOT DELIVERD THE PARCEL... AND DOING FRAUD WITH ME...
                  Shadowfax customer support has been notified about the posted complaint.
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                  I have not received this 4 order then i will be complaint on consumer dispute... now i will take legal way query..
                  Reply
                  CLASSY MISSY's [Complaint's author] reply, May 29, 2021
                  I am no more wait...third quality services found...some parcel 58 days crossed still not received...

                  In this 4 parcel...1 parcel i have not received this parcel...and status shown on delivered... shadofax company doing fraud.. now..i will take legal actions..i will be complaint on consumer dispute for legal actions
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                    P
                    PriyaRakshan
                    May 29, 2021
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                    Address: Arani

                    R[protected]FPL this is order for which return was approved on may7th
                    Due to pandemic situations the courier persons said that they are not picking the order as of now.. but today may29th I received a message that the order pickup got cancelled and worst thing is I am not able to initiate return again
                    Please help
                    Shadowfax customer support has been notified about the posted complaint.
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                      F
                      Faizall
                      May 28, 2021
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                      I order large French fries from McDonald's. They accepted my order and placed it via Shadowfax. But i didn't receive my order; and on the tracking it is showing "your order has been cancelled".
                      Neither they've delivered nor they have given me the refund.
                      Please help!
                      Shadowfax customer support has been notified about the posted complaint.
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                        H
                        Hakkai
                        May 26, 2021
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                        My dad ordered a Samsung f12 from Flipkart and gave its partnership to shadow fax for 5 days it is giving excuses I hope someone will listen to this and make an effort
                        Shadowfax customer support has been notified about the posted complaint.
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                          V
                          vamshi nadh
                          May 25, 2021
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                          Payout issue

                          Address: EAST MARREDPALLY

                          I worked in shadow fax delivery executive, They credited my payout to my bank account, But due to credit limit exceeding issue transaction failed, The amount was reversed to shadow fax, I cleared my bank issue, Now shadow fax is not clearing my issue though I contacted their chat team, it's been four months I didn't get my payout till now....
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                          A
                          Ammi Jas Mandavia
                          May 24, 2021
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                          Address: Suraj apartments, Telephine exchnage square, Nagpur, Maharashtra - 440008

                          The status shows RTS in progress which ws last updated on 15/05/2021 and no further update after that. Its been more number of days, but still Shadowfax are very slow in delivering the product.

                          And I am being charged for late dispatch amounting Rs. 120/- . Who will pay that amount?

                          Attached screenshort.
                          Shadowfax customer support has been notified about the posted complaint.
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                            P
                            Palak Singh Roll no.122
                            May 23, 2021
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                            As my product size was not fit that's why I returned the product but on 20 may i got message where written We regret to inform that your order Tommy Hilfiger.. from Myntra has failed quality check but no delivery have visited then how my qc failed😠if my problem will not resolve i will do FIR on your company
                            Shadowfax customer support has been notified about the posted complaint.
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                              M
                              Mahesh Kumar Singrodiya
                              May 23, 2021
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                              Address: M-4 shiv path Sanjay colony rpa road Jaipur rajasthan
                              Website: Shadowfax

                              I return the wrong product and delivery boy not answering the call please help
                              Shadowfax customer support has been notified about the posted complaint.
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                                S
                                samreen alam
                                May 22, 2021
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                                Address: 15- c d. D. A flats Shastri park

                                Product not same to picture please I'm return and cash payment
                                Shadowfax customer support has been notified about the posted complaint.
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                                  Pavithra Murali
                                  May 21, 2021
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                                  Address: 3/11, Bharathi Colony, Angeripalayan road, Gandhi Nagar Post, Tirupur 641603

                                  I received a text message that they have delivered my products but I haven't received any and there is no phone call or any such thing. It's a prepaid order and now I am worried.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    A
                                    Ankitbhai
                                    May 21, 2021
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                                    Hello sir/mam, my parcel not pickup since .Last 3 days no one's coming for the pickup, if i am calling to the shadowfax rider for pickup, he said me that i have not got the pickup request call the shadowfax main office, and when i am calling to main office he told me that i send request, this way all company not give me proper answer due to that my all order breached . Plz i request you please do not penalized for any order .I also attach the proof of not pickup manifest and coureir.
                                    Shadowfax customer support has been notified about the posted complaint.
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