Shadowfax Complaints & Reviews

Sir/mam, my order for AWB NUMBER : SF[protected]FPL has not been delivered yet to me since 4 days . So, i request you to deliver my product TODAY as soon as possible as it is urgent.

Shadowfax courier cancelled many of my orders without any reason. Even they don't call to the customer, but says delivery partner was unable to deliver . Please receive my complaint and take a step.

My tracking id is SF98489049KR. Ordered date 24.05.2021. But still it is not delivery. very very slow process. No more tracking update for a long days. Need to deliver the product immediately.

Hello 25 may को ऑर्डर cencle किया था
27 को pickup भी करलिया गया लेकिन अभी तक मेरा refund नही मिला है

This is to bring to your notice that I ordered through MEESSHO for Rupees 447/- on COD basis. while making a payment to the delivery agent through Google pay. Due to some issue the payment was made twice through Google pay and atlast cash payment was made as agent was in hurry. After after some time in the both the Google pay transaction amount was deducted from my account
This came to my notice after two days.When I tried calling the deliver agent.At first the person received the call and made hassle statement that it will get credited in 15 days and disconnected the call. When tried later he never received the calls.
I sent a message to the help desk, but just received a message stating "Greetings from Shadowfax! We are sorry for the inconvenience caused. Our team is looking into it right away and will get in touch with you shortly. Thanks for your patience."
Till now not even a call or message has been received from the help desk.
Request you resolve the issue ASAP.
Regards,
Customer
Halasuru,
Bangalore.

I have ordered from Meesho, a kurta set on 25th may 21.. and product has been lined through Shadowfax for shipment but i haven't received any product till today i.e. 7th June 21.
The original delivery date was 31st may only but then it changed to 4th June and again to 6th June.
But i didn't get my order even on 6 June.
I have never seen this kind of worse delivery company ever...

The amazing fact is, my order is in their warehouse of Jaipur from 10 days.. which is max 4kms away from my home, where they have to deliver the order..!

They literally checked all my patience levels.. Their customer support is of no use, as no one answers calls there..
Please help me to get my order or refund it immediately.

My shadowfax courier tracking id is -
SF[protected]FPL

I ordered a kurta set from meesho and it was little tight to me so I request a return .the courior boy from shadowfax company came and picked the order but he was so fraud, he updated that I have cancelled the return and he escaped with my kurta set.messho did not help me and they advised me to contact shadow fax company and asked for pickup slip .I want my money back the courior boy and company is responsible for all this .I have a call...

Shadowfax courier boy pickup lene nahi ata he

I have bought a saree (buy one get one offer). I have received only one saree. Kindly send me another saree. If not take the product and return my money. Purchase order number[protected] .
I have raised 4 complaints but response from your side.
In the order itself it is shown 2 items.
See the attached file.

It is to inform on May 16, 2021 one product was picked from:RGB -254 FIRST FLOOR DDA FLATS RAGHUBIR NAGAR
Near to akhil Bhartiya netrahin sangh
GALI NO:7
Under tracking I'd:R[protected]FPL
Order I'd:[protected]
There were 2 gowns pickup but later seller claimed he received only one gown in return..also didn't refunded money.I actually want the pickup slip
Contact no.-[protected]
[protected]

I am not received my package. I rising issue for past 2 days and trying to contact any of your staffs. But not received my package and also not received call from your customer care..

Really very very bad service from this courier

Immediately need a response from you

I want my product to be cancelled
Tracking ID SF[protected]FPL
Please help me to cancel the product

Dear sir,
My order number is[protected] I did not receive my order and the order is showing delivered in the status.
Please short out issue.
The courier person is lying I have not receive any order yet.
Courier person name: anuj khurana
Mobile no [protected]
Fraud courier company
3 days ago no response your side.
Sir, I went to the courier company. That packet is also not there. The delivery boy has kept the packet with him and has left the job.

I have ordered one dress from meesho, and. Delivery came on 27th, but due to some work i was unable to pick that call, after that it was kept on hold, till now it is not resolved

I saw my order but wrong delivery . I am not comfortable this order . My order in cash on delivery . But no mantion contact no., E mail id and no returns and refunds options . Pls my help and action this company fraud and miss guide our customers . My payment is - 480rs

I am from meesho supplier .. supplioer id 26060.. i am from surat..
shadofax return curier return parcel hub in surat (saroli)

shadofax manager :- imran bhai *[protected]

order no.. awb no.. DAYS CROSSED
31474562 R[protected]FPL 25
[protected] R[protected]FPL 59
[protected] R[protected]FPL 21
[protected] R[protected]FPL ( I HAVE NOT RECEIVED THIS RETURN PARCEL SYESTEM SHOWN ON DELIVERED)

IF I DOES NOT RECEIVED THIS SOLUTIONS TODAY I WILL DO LEGAL COMPLIANT ON CONSUMER CIVIL.. CURIER BOY WAS NOT DELIVERD THE PARCEL... AND DOING FRAUD WITH ME...

R[protected]FPL this is order for which return was approved on may7th
Due to pandemic situations the courier persons said that they are not picking the order as of now.. but today may29th I received a message that the order pickup got cancelled and worst thing is I am not able to initiate return again
Please help

I order large French fries from McDonald's. They accepted my order and placed it via Shadowfax. But i didn't receive my order; and on the tracking it is showing "your order has been cancelled".
Neither they've delivered nor they have given me the refund.
Please help!

My dad ordered a Samsung f12 from Flipkart and gave its partnership to shadow fax for 5 days it is giving excuses I hope someone will listen to this and make an effort

I worked in shadow fax delivery executive, They credited my payout to my bank account, But due to credit limit exceeding issue transaction failed, The amount was reversed to shadow fax, I cleared my bank issue, Now shadow fax is not clearing my issue though I contacted their chat team, it's been four months I didn't get my payout till now.