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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 65

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G
Gaurav123122
Mar 19, 2021
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I want to return my product as it very different from one I ordered on Facebook marketing
I attach the pic of order details
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    S
    shebina
    from Ernakulam, Kerala
    Mar 19, 2021
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    Address: Shadowfax thipunithura kochi

    I ordered some items from clovia. The courier team was shadow fax. I got message like, the item is delivered. Actually I didn't get it. It was prepaid.
    Also, from Ajio same thing happened. There also shadow fax was the team for courier for return pickup. It became 3 months they didn't come for pickup.

    Very very worst service.
    When I called the representative, they are not even responding properly.
    +3 photos
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      Gaurav123122
      Mar 18, 2021
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      I ordered a bedsheet on Facebook marketplace but I received totally different product . when I tell this to seller on chat they don't respond to my chat.
      I want to return this AND I WANT MY MONEY BACK
      Shadowfax customer support has been notified about the posted complaint.
      give me contact number of them
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        Urvashi94
        Mar 16, 2021
        Oct 10, 2023
        This thread was updated on Oct 10, 2023
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        Return of my product from meesho

        I was having a product to return and pick up was scheduled today.. but now without any call or anything i got a msg that your product failed quality check.. how??? Without calling customer without coming to the pickup place how u guyz updated as quality check failed.. is dis how it should work?? Delivery boy without doing his duty just mention like that qc check failed!!!

        Revert back as soon as possible...
        +1 photos
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        Junaid khan md
        Mar 14, 2021
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        Address: 14-1-129 /261 Padmavati Nagar Hyderabad 500018

        The order is wrong so I want to return the order
        Shadowfax customer support has been notified about the posted complaint.
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          Paridhi Bajaj
          Mar 13, 2021
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          Please collect my order and give me refund
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            Dipeeka Dalvi
            Mar 13, 2021
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            We order combo pack of watches of Rs.1400 but instead of combo watches we received single watch which is also not as per shown in combo pictures. We try to connect delivery person and also seller of products for returning purpose. But no response from their end.
            Kindly look into this request and refund my amount
            Shadowfax customer support has been notified about the posted complaint.
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              Darshana Budruk
              Mar 12, 2021
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              Address: h no 162 zere galli angol belgaum

              My product is very bad quality I wnt another one this is not my product
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                Imran188
                Mar 11, 2021
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                I want to return my parcel but your courier executive didn't pick up my parcel and called him too many times he didn't receive my call.when I call his team Lead, He spoke rudely too much to me as I m his employee.i wait whole day for courier executive. I m so disappointed from shadow fax service.
                I want grievance involve in this issue also take action against the team lead. I have his number I m sharing the same.
                [protected]..
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                  R
                  Renybirth Dage Sangma
                  Mar 10, 2021
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                  Address: Mawiong shillong 16, 1 MLP Mawiong Shillong

                  I was ordered a tablet from your company but i got only empty box.
                  Shadowfax customer support has been notified about the posted complaint.
                  Please give other one i ordered it to my online exam.
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                    सागरिका सिंह
                    Mar 9, 2021
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                    Address: Ballia 277001

                    My order no SF97902164KR not delivery me or my address. pleased halp me
                    Shadowfax customer support has been notified about the posted complaint.
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                      Anujkumar Anujkumar
                      Mar 9, 2021
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                      Address: 93b noida up 201104

                      Watch ⌚ the return
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                        Z.V. Vaghela
                        from Noida, Uttar Pradesh
                        Mar 6, 2021
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                        I want to return my parsal but your courier office surendranagar is not pick up my parsal and don't get information about everything do something immediately
                        Shadowfax customer support has been notified about the posted complaint.
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                          UMA S
                          from Bengaluru, Karnataka
                          Mar 2, 2021
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                          We have ordered MI QLED TV thru MI site and they have shipped it through shadowfax. Their tracking details shows shipped but no further update & its past due.

                          I am searching everywhere for their customer care number. Could not find it at all. Tried registering for a call back in their site number of times no response.

                          There should be stern action against such agencies who are taking customers for granted.

                          I need customer care number of Shadowfax & penalty on them for such unethical business
                          Shadowfax customer support has been notified about the posted complaint.
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                            Kiran Sawhney
                            Mar 2, 2021
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                            The shipment left on 22 Jan. Today is 2 march. Where is the shipment? why is it still in Bilaspur?
                            +1 photos
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                              Kiran Sawhney
                              Mar 2, 2021
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                              On 9 Feb shipment left Delhi. Today is 2 March. The shipment has not moved from Bilaspur . What is it doing sitting in Bilaspur? No one is responding.

                              Shipment number SF97866953KR
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                                Neeraj 1980
                                from Chennai, Tamil Nadu
                                Feb 27, 2021
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                                Address: B 1 suraj park samay pur badli Delhi 42

                                Your courier boy cheat me and recive double payment.and did not receive my call till date his name is upender and phone no.is
                                [protected] and cash also..
                                +1 photos
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                                  Premchand meena
                                  from Ghumarwin, Himachal Pradesh
                                  Feb 25, 2021
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                                  Address: Jaipur Rajasthan

                                  Sir dilevery agent pickup the iteam but not submitted in Wearhouse help me my contact number [protected]
                                  +1 photos
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                                    Lidiya joshi
                                    Feb 24, 2021
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                                    Hi im lidiya from chennai i have already raised a complain about a courier partner. Again im raising this same complaint. This courier partner is really becoming a big headach to us.And he is talking unnecessarily.please have a look. If this happen again we will sure leave notice from court.
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      Waseem akram Manihar
                                      Feb 23, 2021
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                                      Do not suitable product
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