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Shadowfax Complaints & Reviews

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1.8
Updated: Aug 10, 2026
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Shadowfax reviews & complaints page 65

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P
Pavithra Murali
May 21, 2021
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Address: 3/11, Bharathi Colony, Angeripalayan road, Gandhi Nagar Post, Tirupur 641603

I received a text message that they have delivered my products but I haven't received any and there is no phone call or any such thing. It's a prepaid order and now I am worried.
Shadowfax customer support has been notified about the posted complaint.
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    A
    Ankitbhai
    May 21, 2021
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    Hello sir/mam, my parcel not pickup since .Last 3 days no one's coming for the pickup, if i am calling to the shadowfax rider for pickup, he said me that i have not got the pickup request call the shadowfax main office, and when i am calling to main office he told me that i send request, this way all company not give me proper answer due to that my all order breached . Plz i request you please do not penalized for any order .I also attach the proof of not pickup manifest and coureir.
    Shadowfax customer support has been notified about the posted complaint.
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      A
      A.D.Jadhav
      May 20, 2021
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      I put an order for return on 9tb May 2021.After lots of delay the parcel is picked up on 19th May, 2021 by shadow fax.But I didn't get message of pick up and doesn't display on tracking website that product picked up instead of that displays as on hold.
      Please look into this matter.Update status and message us.And I want my refund as fast as possible.
      Tracking ID-R[protected]FPL
      Shadowfax customer support has been notified about the posted complaint.
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        M
        Meghab05
        May 19, 2021
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        Address: Left side last house, Gali beside Karishma cloth, Post office road, kargil chowk

        Sir mene kal 2 parcels return kiye. Jisme ek parcel ka refund process sham tak ho gya.. dusre wale ka refund process hone ke jagah mujhe meesho app me show kr rha hai ki return initiate hi nai hua..
        Isme apke courier boy ka hi galti hai..apke courier boys imandar nahi hai. Plz iska ache se pta lagaye or mera refund processed karwaye plz.
        Baiman ladko ko kam nahi de.
        Isse apka mera sabka nuksan ho sakta hai
        Shadowfax customer support has been notified about the posted complaint.
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          A
          A.D.Jadhav
          May 18, 2021
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          I put an order for return on meesho on 9th May 2021.Return approved and assigned to shadow fax courier service.Pickup agent not made call to customer neither went to pick up.and while tracking it is showing that customer initiated delay and customer is not contactable.This is entirely false and wrong.10days passed but not pick up has done.Please as soon as possible, pick up the product.I made mail to you but not responded with proper reply.
          Tracking ID-R[protected]FPL
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            A
            A.D.Jadhav
            May 18, 2021
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            I put my order for return on 9th May, 2021 on meesho app.The return and refund approved but till today i.e.18th May, 2021, pickup not done.Pick up agent of shadowfax courier service not called to my customer nor tried for pickup.And while I am tracking the process, he remarking as customer initiated delay or customer not contactable.I made email to shadow fax courier agency as well but not responded properly.This is mispractice and fraud by pick up agent.Please as soon as possible pickup the product.
            R[protected]FPL-Tracking id
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              H
              Harshida kumar
              May 17, 2021
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              Address: 61 13,B2, Pavithra appartments kumalankuttai, erode 11

              I m Harshida.My phone number is [protected].i paid for the product, but the person didn't give change rs130.
              I will share his number.[protected]

              Immediate action to be taken to the number which I share.
              Shadowfax customer support has been notified about the posted complaint.
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                K
                Koneti Naidus
                May 17, 2021
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                I ordered pickup since 7 days no one responding please help with this concern
                Shadowfax customer support has been notified about the posted complaint.
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                He gave the amount now.
                Reply
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                  S
                  snehangshu dasgupta
                  May 14, 2021
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                  Address: vivekanada colony gali no 5

                  Dear sir my 2 parcels which shadowfax courier purnia had shown delievery in actual not delievered both the courier was of saree which was an return order from online site meesho were i sell both saree which order id was[protected] was shown delievery by shadowfax on28/04/2021 and order id[protected] was shown delievered on26th april 2021 was not delievered and cheated by the courier
                  Shadowfax customer support has been notified about the posted complaint.
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                    D
                    Digamber Jangid
                    May 14, 2021
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                    Address: Brij Vihar jagatpura jaipur

                    Received a parcel which is not related to me at home behind my back.
                    Now I didn’t found where it comes from and from where it has been ordered.
                    “IT SEEMS LIKE FAKE DELIVERY OR ROBOTIC ORDER”
                    I need replacement.
                    Shadowfax customer support has been notified about the posted complaint.
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                      J
                      Jyoti jadhav pawar
                      May 14, 2021
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                      Address: Dadu chavhan ,makka majjid javal s.t colony gate j.j galli Mangal gate,sarjepura road ahemednagar 414001

                      Mene Meesho se frock order kiya tha or mujhe o return Krna hai bar bar return dal rahi hu or shadofax ki taraf se barbar cancel kr diya ja raha hai qc failed karke plz kuchh to karo but return pickup collect kr lo shadofax jaldise solve kr do
                      Requist I'd - r11R[protected]FPL
                      Customer contact no.[protected]
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                        M
                        Manu daali
                        May 12, 2021
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                        Address: Nagarbhavi hub

                        My paytm is pending sir there are not responding sir
                        Shadowfax customer support has been notified about the posted complaint.
                        May 12, 2021
                        Updated by Manu daali                         My paytm is pending sir there are responding
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                          Fathima Jafar
                          May 11, 2021
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                          Address: Chemmalakudy house, chelakulam, pattimatom po 683562

                          I have ordered a product from ajio since the item received was not the one I ordered I request for return. And the product is not yet taken.
                          Shadowfax customer support has been notified about the posted complaint.
                          May 11, 2021
                          Updated by Fathima Jafar                           I received a message that the product will be taken before 11th

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                            M
                            Mounika Sonu
                            May 10, 2021
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                            How can you people do that my order is not pickedup but in ajio app it's showing that my order is not picked up..I call that delivery boy and he told that it will take 48hrs to update but it's been 3days atleast give back my products and I have the conversation with delivery boy it's recorded I can forward you that..I have been waiting for your response for so long hope you resolve my problem as soon as possible if not I have a youtube channel I'm gonna post this on my channel for cheating the customers with call records
                            Shadowfax customer support has been notified about the posted complaint.
                            May 10, 2021
                            Updated by Mounika Sonu                             How can you people do that my order is pickedup but in ajio app it's showing that my order is not picked up..I call that delivery boy and he told that it will take 48hrs to update but it's been 3days atleast give back my products and I have the conversation with delivery boy it's recorded I can forward you that..I have been waiting for your response for so long hope you resolve my problem as soon as possible if not I have a youtube channel I'm gonna post this on my channel for cheating the customers with call records
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                              U
                              Umar shahahlvi
                              May 10, 2021
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                              Your company courier boy today he came to my home for delivering the product which i orderd but the behaviour of delivery boy not usless, rabbish, he mis behave with my family
                              i want to plz take necessary action against him
                              the product delivery at post of
                              USMAN KHAN
                              LUCKNOW AIRPORT
                              UTTAR PRADESH
                              Shadowfax customer support has been notified about the posted complaint.
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                                P
                                Praju133
                                May 9, 2021
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                                Address: Shadow fax

                                I can't find any helpline number and I got one from Google but even that says it's switched off and I'm very frustrated . I've mailed u for the return of the parcel but there is no reply and I literally don't know how to contact u . And my simcard has been deactivated which gives a lot of issues now . Plz plz do the needful
                                Shadowfax customer support has been notified about the posted complaint.
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                                  Praju123
                                  May 9, 2021
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                                  Website: Shadowfax

                                  I can't find any of your helpline no and if I call it using Google it says switched off I'm very frustrated . I'm requesting for the return of the product by I don't know how to contact u and I've mailed u regarding this but no reply and my son card has been deactivated plz plz do the needful
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    Urmika S
                                    May 9, 2021
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                                    Address: No.15, 4Th CROSS, cauvery layout, jalahalli west, Shettyhalli

                                    This delivery service is not organized, the person collected the pick has updated my return was cancelled and the merchant side also same has been updated, inbetween customer is facing issues, so pathetic at this time of covid situations.

                                    Pathetic service
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                                      N
                                      Nitish Bajpayee
                                      from Delhi, Delhi
                                      May 7, 2021
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                                      Hi its been 10 days the product is lying in Bangalore.if you cant deliver it let me know i can come and collect.

                                      Heights of carelessness..cant you just shut down such a service?
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        A
                                        Arubam Ranjita
                                        May 4, 2021
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                                        Address: NA

                                        Today I ordered food through magicpin app . Then it transferred to shadowfax for delivery . The item was pick up and I was on the road waiting for him. He was on the way . Then the delivery person submit delivered on app without delivering item to me. This is worst experience ever . I tried to call him but he switched off his number. This is your image. I will never ever recommend or suggest your service in future.
                                        I am mentioning the delivery person name and number for reference.His name was Chetan Prakash
                                        Number was [protected]
                                        Shadowfax customer support has been notified about the posted complaint.
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