Shadowfax Complaints & Reviews

I ordered something and received something else, I ordered a satin saree and received some ordinary saree. I want to return this and need my refund. Customer care number is switched off

I would like to submit my complain about your delivery service..which is very very unpleasant and poor.. my product already delayed for 3 days, , but after reaching it in final destination, , , its stuck over here andr there is nooo delivery of my product last 2-3 days...

As my tracking id is SF[protected]HO

I need my product urgently on 2/4/21 but its too late...

Very very bad service and your delivery boy uses rough language
My location is GIRIDIH JHARKHAND

My ajio order return has been picked up delivery agent on 12 March and it hasn't been updated since then. My amount hasn't been refunded and there is no mention of pick up. I tried contacting delivery agent but of no use kindly resolve this issue as early as possible

I have returned to my parcel but I have not paying my refund money...plz refund my amount..and help me

Order #[protected]. This is my order number and I am getting touched with you pls give me ur contact number thta I can contact u. Whenever u calling unfortunately I unable to receive and I'm delaying my order to get on time. Name: Shiek Nizamuddin. (SF[protected]FPL) this is tracking number. I'm calling back to you but it's not reaching...

This is the wost experience your delivery boy are your bose and they have full right to deliver order or not. They didn’t response on call. If you don’t want to deliver someone’s order just close your ### company. We are not fools that send and wait for time and you enjoyly open a company and take your order with you and doesn’t respond. I think i have to take something legal so that you and your delivery partner should not do things like this.

Iam Vijayawada ecom raider my 22march 2021 pay out not release plese solov my id 567786

I have ordered two products from ajio and their return was mentioned to be through Shadowfax.

For the return of my 1st product 'WALKFREE Chunkey heeled sandal' with return ID: RT[protected]Order ID: R[protected]AJI), I got a message from Shadowfax on 10th march that it'll get picked on that day. After that I didn't get any message or call or any attempt from anyone. But when I track it's showing not picked, QC failed. And in AJIO it's showing that return pickup attempted. Return button in Ajio is not working from then because of which I'm not able to return it.

For returning my second product 'Metro kitten heels with return ID: RT[protected]Order ID: R[protected]AJI), I got a message on 17th March and an executive came to pickup and I returned the product. But when I track in Shadowfax site, it's showing not picked, QC failed. And in Ajio it's showing return pickup attempted.

I couldn't contact them because they have given an unavailable number and help center is not working in their site.

I want to return my product and to get refunded completely.

Please solve this issue as soon as possible.

Thank you
Shahla

I have ordered two products from ajio and it's return was mentioned to be through Shadowfax.

For returning the first product ' Walkfree Chunkey heeled sandal with buck closure' with return ID: RT32200689, on 10th march I got a message from Shadowfax that it'll get picked that day. After that I did not get any messages or call or any attempt for return from anyone. But when I tracked it's showing not picked, QC failed. And...

My order reached at jalandhar punjab but in courier showing on hold of incorrect and incomplete contact no,

[protected] / [protected]

I want to return my product as it very different from one I ordered on Facebook marketing
I attach the pic of order details

I ordered some items from clovia. The courier team was shadow fax. I got message like, the item is delivered. Actually I didn't get it. It was prepaid.
Also, from Ajio same thing happened. There also shadow fax was the team for courier for return pickup. It became 3 months they didn't come for pickup.

Very very worst service.
When I called the representative, they are not even responding properly.

I ordered a bedsheet on Facebook marketplace but I received totally different product . when I tell this to seller on chat they don't respond to my chat.
I want to return this AND I WANT MY MONEY BACK

I was having a product to return and pick up was scheduled today.. but now without any call or anything i got a msg that your product failed quality check.. how??? Without calling customer without coming to the pickup place how u guyz updated as quality check failed.. is dis how it should work?? Delivery boy without doing his duty just mention like that qc check failed!!!

Revert back as soon as possible...

The order is wrong so I want to return the order

Please collect my order and give me refund

We order combo pack of watches of Rs.1400 but instead of combo watches we received single watch which is also not as per shown in combo pictures. We try to connect delivery person and also seller of products for returning purpose. But no response from their end.
Kindly look into this request and refund my amount

My product is very bad quality I wnt another one this is not my product

I want to return my parcel but your courier executive didn't pick up my parcel and called him too many times he didn't receive my call.when I call his team Lead, He spoke rudely too much to me as I m his employee.i wait whole day for courier executive. I m so disappointed from shadow fax service.
I want grievance involve in this issue also take action against the team lead. I have his number I m sharing the same.
[protected]..

I was ordered a tablet from your company but i got only empty box.