Shadowfax Complaints & Reviews

I have ordered two products from ajio and their return was mentioned to be through Shadowfax.

For the return of my 1st product 'WALKFREE Chunkey heeled sandal' with return ID: RT[protected]Order ID: R[protected]AJI), I got a message from Shadowfax on 10th march that it'll get picked on that day. After that I didn't get any message or call or any attempt from anyone. But when I track it's showing not picked, QC failed. And in AJIO it's showing that return pickup attempted. Return button in Ajio is not working from then because of which I'm not able to return it.

For returning my second product 'Metro kitten heels with return ID: RT[protected]Order ID: R[protected]AJI), I got a message on 17th March and an executive came to pickup and I returned the product. But when I track in Shadowfax site, it's showing not picked, QC failed. And in Ajio it's showing return pickup attempted.

I couldn't contact them because they have given an unavailable number and help center is not working in their site.

I want to return my product and to get refunded completely.

Please solve this issue as soon as possible.

Thank you
Shahla

My order reached at jalandhar punjab but in courier showing on hold of incorrect and incomplete contact no,

[protected] / [protected]

I want to return my product as it very different from one I ordered on Facebook marketing
I attach the pic of order details

I ordered some items from clovia. The courier team was shadow fax. I got message like, the item is delivered. Actually I didn't get it. It was prepaid.
Also, from Ajio same thing happened. There also shadow fax was the team for courier for return pickup. It became 3 months they didn't come for pickup.

Very very worst service.
When I called the representative, they are not even responding properly.

I ordered a bedsheet on Facebook marketplace but I received totally different product . when I tell this to seller on chat they don't respond to my chat.
I want to return this AND I WANT MY MONEY BACK

The order is wrong so I want to return the order

Please collect my order and give me refund

We order combo pack of watches of Rs.1400 but instead of combo watches we received single watch which is also not as per shown in combo pictures. We try to connect delivery person and also seller of products for returning purpose. But no response from their end.
Kindly look into this request and refund my amount

My product is very bad quality I wnt another one this is not my product

I want to return my parcel but your courier executive didn't pick up my parcel and called him too many times he didn't receive my call.when I call his team Lead, He spoke rudely too much to me as I m his employee.i wait whole day for courier executive. I m so disappointed from shadow fax service.
I want grievance involve in this issue also take action against the team lead. I have his number I m sharing the same.
[protected]..

I was ordered a tablet from your company but i got only empty box.

My order no SF97902164KR not delivery me or my address. pleased halp me

Watch ⌚ the return

I want to return my parsal but your courier office surendranagar is not pick up my parsal and don't get information about everything do something immediately

We have ordered MI QLED TV thru MI site and they have shipped it through shadowfax. Their tracking details shows shipped but no further update & its past due.

I am searching everywhere for their customer care number. Could not find it at all. Tried registering for a call back in their site number of times no response.

There should be stern action against such agencies who are taking customers for granted.

I need customer care number of Shadowfax & penalty on them for such unethical business

The shipment left on 22 Jan. Today is 2 march. Where is the shipment? why is it still in Bilaspur?

On 9 Feb shipment left Delhi. Today is 2 March. The shipment has not moved from Bilaspur . What is it doing sitting in Bilaspur? No one is responding.

Shipment number SF97866953KR

Your courier boy cheat me and recive double payment.and did not receive my call till date his name is upender and phone no.is
[protected] and cash also..

Sir dilevery agent pickup the iteam but not submitted in Wearhouse help me my contact number [protected]

Hi im lidiya from chennai i have already raised a complain about a courier partner. Again im raising this same complaint. This courier partner is really becoming a big headach to us.And he is talking unnecessarily.please have a look. If this happen again we will sure leave notice from court.