Claimed

Shadowfax Complaints & Reviews

1.8
Last updated Apr 20, 2024
Complaints 1404
Resolved
431
Unresolved
973
Quick Links
Statistics
Share
Contacts

File a complaint to Shadowfax

Having problems with Shadowfax?

File a complaint and get it resolved by Shadowfax customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Shadowfax
Customer Service Contacts

Shadowfax Website

Shadowfax Head Office Address

1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala
Bengaluru
Bangalore District
Karnataka
India
560095

Shadowfax reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Hello,
SF88921757KR i sent a complaint regarding this parcel but not receive any response.. actually this parcel is picked up yesterday and at yesterday night the person who picked the parcel has called me at 9pm and told that he missed my parcel somewhere... and insisted me to send the courier label to him but i didn't sent him i just gave him tracking id... and told him to search by tracking no. ... now the parcel is showing undelivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit_Sinha1
Report
Copy

Late delivery by shadowfax

Good day sir/mam,
This is to raise a complaint against Shadowfax for late deliveries. The order was scheduled to be delivered by 17-19 November 2020. But they are rescheduling my order again & again. They did it twice and they state that the "customer wants delivery on another date", but the fact is they never contacted me.
The order ID is[protected].
Kindly do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipannita Dutta
Report
Copy

Replacement

I have ordered a blue maxi dress by zoya clothing worth Rs.536 but when my product was delivered it was green colour maxi dress... And I want to replace it... My order no. is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nehar19
May 13, 2023
This thread was updated on May 13, 2023
Report
Copy

Paid for item which was not ordered by me

Hi Team,

Today I received a message of order arriving today from some company choice mate.
I had ordered some product from different website
So when the product came it was under my address my name and amount was 2596 .
I thought it might be the product from crezy-shop.com from which I ordered of 1256 rs so I paid 2596 thinking that its my parcel and thought I will write to site owner that amount to be...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
C
Christa sanova
Report
Copy

Products not delivered

My tracking no is SF97612090ONI. delivery date is 18 November.l didn't get the parcel.I want it before 21 November.it is a surprise birthday gift.pls take necessary actions...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Oberoi Raj
Report
Copy

Worst service

My friends have ordered few items and kept my number so when delivery guy has called me I have asked to cancel but that fellow is talking non-sense. His number is [protected] and you people are getting business through us only and even delivery guy is getting salary because we are booking items. this is the worst company i ever seen...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neha Naharia
Report
Copy

Can show any update

Hello
My courier is still pending for delivery
It’s does not show any status till now
This is for Diwali festival order
Please let me know when
Will these deliver

Please delivery soon my customers waiting for courier

SF88898157KR
SF91305828KR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Naharia
Report
Copy

Delivery late

SF91305828KR
And
SF88898157KR
My order stuck
Could not show current status
It’s dispatch 4 nov
Please delivery soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhagyashree Batule
Report
Copy

Received Wrong Product.

I ordered Mouni roy lehenga from valley green and there was no existing contact number provided all numbers where non-valid and there was no option of returning or cancelling the product. I received a Cheap low quality saree and there is no contact number to contact for returning the product....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lhingneimoi Gangte
Report
Copy

Complaining for shipping my parcel so slow

I only want to say that kindly ship my parcels as quick as possible and deliver to the said address... I'm really tired of waiting... Your service work like a Tortoise.. Never to trust again......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aparna Raghavendra
Report
Copy

Received a different saree

Address:Aparna R, Nagarabhavi, Bangalore

I liked a saree which I saw on Facebook market. I requested for price and the seller messaged me back as Rs.560. I ordered it.

Today 09/11/2020 I received the saree and its a different one than what I ordered.

The saree what I revived is such a low quality and it can be paid such a high price.

Also, the seller has deleted all the conversation which I did on on Facebook....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mishra Poonam
Report
Copy

Regarding late delivery of courier

Address:116/117, Damji Shamji Industrial Complex,LBS Marg, Kamani, Kurla (W), Mumbai-400070.

Till not Received My parcel.?

Reference:
1. SF57312575FPL
2. SF57312575FPL
3. SF68949533FPL
4. SF68984162FPL
5. SF69037612FPL

This above shipment is still not deliver... Please let me know when i receive my courier... very poor service by Shadowfax courier every time i am facing this issue... Next time I will not send any dispatch from Shadowfax.
Our Customer is chasing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharath5963
Report
Copy

Delay in transit since 2 days

Sir, please speed up my package AWB NUMBER: SF96576704ONI, my package is delayed at transit since 2 days..so kindly speed up my shipment and also update the status of shipment.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishika jaiswal
Report
Copy

Wrong parcel

I have ordered for an denim jacket but I received a cotton top which I want to return.
Return code is :110096, 605...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A.s. Saravanan
Report
Copy

Order not delivered

AWB No: SF91350730KR

I have ordered a boat earphones on 29th October, my order is not yet delivered to me... But got the message stating your order has been delivered. My contact no: [protected]. Couldn't reach your customer care. Please address this issue ASAP

AWB No: SF91350730KR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya@12
Report
Copy

"unethical behaviour"

Address:Sahibabad rd, site 4 ghaziabad uttar pradesh, 201010, india Ghaziabad

Date of incident-- i have ordered this product PG163 mobile phone for rs 2400 on 29 october2020 and received on 2 november2020 which is a defective product company is not answering to my problem
i request a return for this product please forward this complaint to this company and resolve my issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parveen hassan
from Hyderabad, Telangana
Report
Copy

Denied taking an incomplete combo which was approved by company

Your courier person was supposed to pick a return parcel as it was an incomplete combo. He asked the reason when told the reason he denied to take it explained him to show the Nykaa details where it clearly says incomplete combo and replacement accepted by Nykaa he argued and displayed a very unprofessional manner. Here is the order id RET_[protected] hope you will take this matter seriously or I may have to reach social media to highlight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishika jaiswal
Report
Copy

Wrong packaging

I have order for an denim jacket but the product I received was a cotton top I want to return it ASAP my order no is 8990702_1 and return code is 110096, 605...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Koolkhushi Khan
Report
Copy

Against shadowFax courier in Srinagar

Address:Ikhrajpora Opp Radio Colony Rajbagh Near Skybird Carpet
Website:Mirwa

They are theif...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
syed mikayel
Report
Copy

Order not getting delivered

I placed an order on boat on 7th October and it got dispatched on 9th October through Shadowfax . I haven't received it since . While tracking I saw that my package was in bhivandi DC and it is there since 10th October and not moving. While mailing them they keeping Saying I will receive it but It never comes
Shadow fax number - SF91293295KR...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy