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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Oct 26, 2025
Complaints 1452
Resolved
436
Unresolved
1016
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Shadowfax reviews & complaints page 67

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P
Prasad Reddi
Jan 24, 2021
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Address: 5-19-26/239, Thunglum , chukka vani palem rh colony

Bad quality and bad stiching and damage item, I want refund my account
+1 photos
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    A
    Anshu Rohilla
    Jan 22, 2021
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    Hey ShadowFax Team'

    I'm ARUN KUMAR
    phone Number [protected]
    Decathlon Product

    Decathlon Order I'd [protected].

    1. Men's mountain trekking padded jacket
    Reference number 2121846

    2. Men's Fleece jacket MH120
    Reference number 2559159

    Two Items is Not picked up yet please Arrange Again pick up 2 item's.

    And,
    3. Men Fleece MH20
    Reference number 2006408 Last this Item Return Cancel.

    Only Two Item's 1st And 2nd Return This Item's Nd Refund .
    Thanks & Regards🙏
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      S
      Swapnil Kardile
      from Mumbai, Maharashtra
      Jan 22, 2021
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      Address: 304,vignahar SoC,kisan Nagar no.3,Wagle state

      I have ordered earphones from NDDSELLER .earphones in the offer of buy 1 get 1...that 2 earphones is broken n dummy earhones.
      +3 photos
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        R
        Ramraj Chilukuri
        from Hyderabad, Telangana
        Jan 21, 2021
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        Purchased MI stick from MI, shipment arrived to shadowfax Attapur office, Hyderabad on 7th Jan 5:30amFrom then no attempts were made to deliver till 21st Jan . Illegally holding my package is theft. Such a worst and cheating company is shadowfax .
        +3 photos
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          M
          mithilstar
          Jan 20, 2021
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          My order no[protected], this order went in wrong address, how can get back,

          my address; k.saraswathi,
          KGM Enclave, villa 7,
          opp; reddys labs
          hill country road
          bachupally, hydrabad [telangana]
          cell [protected]
          Shadowfax customer support has been notified about the posted complaint.
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            G
            Guna .k
            from Bengaluru, Karnataka
            Jan 20, 2021
            Resolved
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            Resolved

            Delivery executive denies to pick up return order

            Awb no; R97973378FPL
            That product want to return but the delivery executive call me and take the address but denied to doorstep pickup it repets 2times they call me but not came to pickup, alredy 10 days passed away, when they collect back and also the executive submit wrong status in shadfox that "Pick up is put ON HOLD due to Successful 3 attempts done".they never came to pickup how customer satisfy with your services?how they trust...
            +1 photos
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            P
            Pawan pk
            from New Delhi, Delhi
            Jan 20, 2021
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            Address: Karnataka
            Website: Berzari-shoe.shopify.com

            Dear sir i had placed an order on 3rd jan. and delivered to me on 17jan. Item is different than ordered my order no. -2576
            Rider[protected]
            Invoice no.[protected]
            Awo no.-SF74726354SHG
            Kindly resolve my issue.
            +2 photos
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              P
              Pragnya Rakesh
              from Hyderabad, Telangana
              Jan 20, 2021
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              My order: SF[protected]FPL, I should get my Delivery on 16th January, today is 20th January. Why you people are not delivering my order and even the status is not updated . You cant just change my Delivery due date with out information. Totally dissatisfied.
              +1 photos
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                P
                Pawan pk
                from New Delhi, Delhi
                Jan 19, 2021
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                Address: Karnataka
                Website: BERZARI-SHOE.MYSHOPIFY.COM

                As I had ordered on 7jan. And product is delivered to me on 17jan. My order no. 2576
                Rider no.[protected]
                Item is different than ordered
                I call customer care but no response so sir pls change it
                +2 photos
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                  P
                  Pawan pk
                  from New Delhi, Delhi
                  Jan 19, 2021
                  Resolved
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                  Resolved

                  Address: Karnataka
                  Website: Berzari_shoe.myshopify.com

                  I have ordered Nike transparent 1st copy shoes on 7 jan. and delivered to me on 17 jan. with local 200₹ shoes my order no. 2576 biker[protected]
                  I called customer care no. But no response I loged email but no response I had proof of opening the box. Still no one came to me to change that shoes.
                  +2 photos
                  Jan 20, 2021
                  Complaint marked as Resolved 
                  Shadowfax customer support has been notified about the posted complaint.
                  Jan 19, 2021
                  Updated by Pawan pk                   Return pick up not completed

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                    A
                    arun.C84
                    from Warangal, Telangana
                    Jan 18, 2021
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                    I have ordered an item in meesho and has to be delivered by shadowfax and the shipment number is SF[protected]FPL. Though the item was not delivered to me but the status has been updated as Delivered. Delivery person name is Vignesh. His contact number is [protected]. He is not picking call also.
                    Shadowfax customer support has been notified about the posted complaint.
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                      P
                      Pawan pk
                      from New Delhi, Delhi
                      Jan 18, 2021
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                      Address: Karnataka

                      I ordered Nike transparent first copy shoe order no- 2536
                      Rider[protected]
                      On 7jan. Delivered to me 17 jan.
                      My item is not same which I ordered and tried company’s customer care no. E-mail but no response came from that side to change shoes.
                      +1 photos
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                        S
                        Sachinbhai Parikh
                        from Mumbai, Maharashtra
                        Jan 17, 2021
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                        Address: AMD-Gandhinagar

                        Dear Shadowfax, I m Sachinbhai Parikh and I ordered a fan and AC cover from yours my order number is SF[protected]FPL. and I ordered this from BHAKTIBEN GANATRA on 26 December 2020. but the product came has defect in size after returning the product that seller is telling that she will not refund money. IF my money will not be refunded then I will complaint in cyber crime and your exucutives are not answering perfectly
                        +1 photos
                        Shadowfax customer support has been notified about the posted complaint.
                        Jan 17, 2021
                        Updated by Sachinbhai Parikh                         if my problem should not be solved then I will take legal action against Shadowfax and seller
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                          P
                          Pawan pk
                          from New Delhi, Delhi
                          Jan 17, 2021
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                          Address: Mumbai
                          Website: bezarishoes.com

                          I have placed an order of shoes on 7th jan. NIKE Transpernt 1st copy shoes and delivered me on 17jan. With local black shoes .
                          I already mailed to company but no response I call customer care no. But no response I made video o[censored]nboxing I had proof of it.
                          +1 photos
                          Shadowfax customer support has been notified about the posted complaint.
                          Jan 17, 2021
                          Updated by Pawan pk                           Order no.- 2576
                          Invoice no.[protected]
                          [protected] rider
                          3306 pin
                          Jan 17, 2021
                          Updated by Pawan pk                           Return pick up not completed
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                            V
                            Vîkãs Shah
                            from Mumbai, Maharashtra
                            Jan 13, 2021
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                            I ordered pizza from the magic pin app and they assigned Shadowfax delivery partner after waiting 2 hours it's showing your order was delivered and i didn't get any call from their delivery partner and and delivery man not picking up my call
                            i wasted my money
                            my time
                            who will get back this reimbursement
                            my id is honey.[protected]@gmail.com
                            Shadowfax customer support has been notified about the posted complaint.
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                              S
                              Sweety29@
                              from Ghumarwin, Himachal Pradesh
                              Jan 13, 2021
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                              I am a meesho graduate. Recently, I have ordered two items for a customer named Harshada mahajan from Indore. Order no are[protected] and[protected] not yet received. They are ordered 1st january and 25th December 2020. Tracking id are SF[protected]FPL and SF[protected]FPL. Their tracking is also rubbish. No information is provided where the order is . Kindly deliver the order as soon as possible. Please do the needful.
                              Thanks
                              Sheetal Jitendra Wagh
                              Shadowfax customer support has been notified about the posted complaint.
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                                P
                                Pinkugaoutam
                                from Gaya, Bihar
                                Jan 12, 2021
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                                Hii sir i am pinku i am buying the watch but i am receiv a different watch but and not working in any key so please refunded my amount
                                Shadowfax customer support has been notified about the posted complaint.
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                                Arriving Today: Your Na order with rider[protected] PIN 8183. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/CE1AFEF06464221AE8D0A13E5484C541/F...⇄ is my order id
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                                  D
                                  d_hemlata
                                  Jan 12, 2021
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                                  I ordered on hopscotch on 31-Dec-2020 and it was to be delivered on or before 11-Jan-2021. There is no tracking information after 4-Jan 2021. Even after multiple request for update on the site not getting update or any call.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                  AWB no is SF98957939HO
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                                    B
                                    bharath5963
                                    Jan 11, 2021
                                    Resolved
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                                    Resolved

                                    Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow..

                                    UPDATED CONTACT NUMBER OF CUSTOMER IS :[protected]
                                    Jan 11, 2021
                                    Complaint marked as Resolved 
                                    Shadowfax customer support has been notified about the posted complaint.
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                                    Sir my order returned is still not picked up
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                                      B
                                      bharath5963
                                      Jan 11, 2021
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                                      Resolved

                                      Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow
                                      +1 photos
                                      Jan 11, 2021
                                      Complaint marked as Resolved 
                                      Shadowfax customer support has been notified about the posted complaint.
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