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Shadowfax Complaints & Reviews

1.8
Updated: Jan 24, 2026
Complaints 1476
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442
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Shadowfax reviews & complaints page 67

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N
Neeraj 1980
from Chennai, Tamil Nadu
Feb 27, 2021
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Address: B 1 suraj park samay pur badli Delhi 42

Your courier boy cheat me and recive double payment.and did not receive my call till date his name is upender and phone no.is
[protected] and cash also..
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    Premchand meena
    from Ghumarwin, Himachal Pradesh
    Feb 25, 2021
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    Address: Jaipur Rajasthan

    Sir dilevery agent pickup the iteam but not submitted in Wearhouse help me my contact number [protected]
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      Lidiya joshi
      Feb 24, 2021
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      Hi im lidiya from chennai i have already raised a complain about a courier partner. Again im raising this same complaint. This courier partner is really becoming a big headach to us.And he is talking unnecessarily.please have a look. If this happen again we will sure leave notice from court.
      Shadowfax customer support has been notified about the posted complaint.
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        W
        Waseem akram Manihar
        Feb 23, 2021
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        Do not suitable product
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          S
          Sukanya D
          from Chennai, Tamil Nadu
          Feb 17, 2021
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          False Pick Up failed - Delivery boy rude behaviour

          Address: Viraraghavapuram, Avadi, Tamil Nadu 600056

          Hi, R43889458MY this is my track order received from ShadowFax with respect to my Myntra return pick up. I had been getting a message for the 3rd consecutive day stating pick up failed for your team has assigned none and just because the control is in your hands - Pick up failed message is sent without even attempting the customer - No calls from the delivering boy as well - Over and above when called the delivery boy - his way of communication...
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          Prakarsh Bajpai
          from Bengaluru, Karnataka
          Feb 17, 2021
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          Dear Sir, I have ordered something through facebook market place and I have received my courier through Shadowfax.
          The product that i have received is totally different from the ordered product and seller has blocked me now, I'm unable to contact them, please take an appropriate action against them about this and tell him to refund my money as soon as possible otherwise i have to take legal action against them.
          Please kindly do the needful
          thank you
          Shadowfax customer support has been notified about the posted complaint.
          Feb 17, 2021
          Updated by Prakarsh Bajpai
          Dear Sir, I have ordered something through facebook market place and I have received my courier through Shadowfax.
          The product that i have received is totally different from the ordered product and seller has blocked me now, I'm unable to contact them, please take an appropriate action against them about this and tell him to refund my money as soon as possible otherwise i have to take legal action against them.
          Please kindly do the needful
          thank you

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            F
            Fozia Ali
            Feb 16, 2021
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            Address: G 97/11 third stop tulsi nagar near panchayat office

            Plzz return my order (suit) 2 days ho gye h bt koi information nhi mil pa rhi nahi return hora h na koi call pr bat krra h nahi chats pr size bhi change h nd suit bhi change h jo order kiya wo nhi h bt ab return nhi ho tha 850 rs chale gye plzzz contact me fastly i m verry verry upset
            Shadowfax customer support has been notified about the posted complaint.
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              B
              Binayak Naik
              Feb 15, 2021
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              Address: Sum Reliance, Reliance fresh

              I will order is realme bluetooth headset but delivery is another ear phones. And damaged ear phone.
              Shadowfax customer support has been notified about the posted complaint.
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                P
                Poojavraj
                Feb 13, 2021
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                My zivame order with 3 products was picked up by the shadow fax courier person on 19th Jan but he has processed only one. Zivame says they got only one return and denies to refund for the other 2. When I got in touch with the pickup person he has no clear answer to where the other 2 items have gone. Feeling cheated by zivame for not doing any follow up and shadow fax for such a fraudulent activity .
                Shadowfax customer support has been notified about the posted complaint.
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                  A
                  Akash Deshpande
                  from Mumbai, Maharashtra
                  Feb 11, 2021
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                  Resolved

                  Address: 1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095 [email protected]

                  I use shiprocket to send my parcels of online orders, BOOKED this orders with SHADOWFAX.
                  its been over a month since the parcels are not delivered also the tracking page is not updated

                  AWB is as follows

                  SF97864730KR dispatched on 6-Jan-2021
                  SF19386149KR dispatched on 18-Jan-2021
                  SF97863816KR dispatched on 19-Jan-2021
                  SF97996339KR dispatched on 19-Jan-2021

                  Pathetic customer Service by shiprocket
                  and Disgusting service by SHADOWFAX
                  Mar 14, 2022
                  Complaint marked as Resolved 
                  Hopeless service by Shadowfax
                  Shadowfax customer support has been notified about the posted complaint.
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                    S
                    SudhaGowda
                    from Bengaluru, Karnataka
                    Feb 6, 2021
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                    Dear ShadowFax Team,

                    I have ordered an item in Meesho on 11th January 2021, and till now it has not been delivered. Without delivery of product on 18th January 2021, I got successfully delivered message.
                    I got message like the customers contact number is not reachable and share the alternate number.
                    So, please verify the ordered details and send the product to the correct address.

                    Order Number (Meesho) :[protected]
                    Customer Name:- Sukanya
                    Sender Name:- Sudharani
                    Supplier:- CHAMUNDA FABRICS
                    Courier:- ShadowFax

                    If the product has been went back to
                    the supplier, then please share the supplier details.I will collect the product from them directly.

                    Thank you
                    Shadowfax customer support has been notified about the posted complaint.
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                      L
                      lawrence@123x
                      from Delhi, Delhi
                      Feb 6, 2021
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                      Address: 1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

                      Can i have an update on the status of the shipment number: SF[protected]VA ?

                      It appears that the current status has not been updated and it is lying in Bilaspur hub for 3 days?

                      Need an immediate update on this ? A delay of this nature is just not acceptable.
                      Shadowfax customer support has been notified about the posted complaint.
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                        A
                        Aneesh kunar G S
                        from Noida, Uttar Pradesh
                        Feb 5, 2021
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                        Dear team,

                        Delay for delivery the product . Product could reach the trivandrum hub. But courier person should not ri contact me . Its delay for 8 days . It's very Very bad service.
                        Shadowfax customer support has been notified about the posted complaint.
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                          A
                          Abhipray
                          Feb 4, 2021
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                          Address: NA
                          Website: berzeri-shoe.myshopify.com/51853688981/orders/69e2ccd5363acc13311dadec81567209

                          Delivered duplicate and cheap product
                          Shadowfax customer support has been notified about the posted complaint.
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                            S
                            SudhaGowda
                            from Bengaluru, Karnataka
                            Feb 3, 2021
                            Resolved
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                            Resolved

                            Ordered Product is not delivered yet.

                            Address: Old Baiyappanahalli, MS Nagar Post, Bangalore-560033.

                            Dear ShadowFax Team,

                            I have ordered an item in Meesho on 11th January 2021, and till now it has not been delivered. Without delivery of product on 18th January 2021, I got successfully delivered message.
                            I got message like the customers contact number is not reachable and share the alternate number.
                            So, please check the ordered details and send the product to the correct address.

                            Order Number (Meesho)...
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                            G
                            Garisesridevi
                            from Hyderabad, Telangana
                            Jan 31, 2021
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                            Address: Plot No 301 friends colony Manikonda road Hyderabad

                            I received a item on January 23rd and initially I tried to do scan pay through google pay but transaction was failed so I gave cash but later 585 has been debited so please refund my money back
                            Shadowfax customer support has been notified about the posted complaint.
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                              M
                              Mangoo
                              Jan 30, 2021
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                              I returned order it has reached vizag but till now shadowfax courier not yet delivered back to the retailer. I'm facing this issue from past week but till now no response from shadowfax. Here is my returned I'd R_68359
                              Shadowfax customer support has been notified about the posted complaint.
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                                S
                                Sintu Goswami
                                Jan 29, 2021
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                                Address: Vijay Nagar, Prabhat Nagar,Anjar Bhuj By Pass Road

                                Missing Products, Products Is Brocken, Packet Was Open
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                                  P
                                  Pawan pk
                                  from New Delhi, Delhi
                                  Jan 29, 2021
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                                  Address: Karnataka
                                  Website: Berzarishoes.myshopify.com

                                  I had ordered Nike transparent shoes on 7jan. And delivered to me on 17jan my item is different than ordered but still return pick up not completed order no. 2576 awb no - SF74726354SHG
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    C
                                    chanchal suri
                                    Jan 28, 2021
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                                    Address: 1297, silver tone society sector 48 b Chandigarh

                                    The man picked two packets from me.but he processed only one item...
                                    Shadowfax customer support has been notified about the posted complaint.
                                    I need the number of that man.the message I received

                                    Hi Harshit! Your return pick up for RT29913874 is scheduled today. Please collect the acknowledgement slip once you handover the return package. For details click bit.ly/37ook6p
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