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1.8
Updated: Jun 3, 2026
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Shadowfax reviews & complaints page 68

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W
Waseem akram Manihar
Feb 23, 2021
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Do not suitable product
Shadowfax customer support has been notified about the posted complaint.
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    P
    Prakarsh Bajpai
    from Bengaluru, Karnataka
    Feb 17, 2021
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    Dear Sir, I have ordered something through facebook market place and I have received my courier through Shadowfax.
    The product that i have received is totally different from the ordered product and seller has blocked me now, I'm unable to contact them, please take an appropriate action against them about this and tell him to refund my money as soon as possible otherwise i have to take legal action against them.
    Please kindly do the needful
    thank you
    Shadowfax customer support has been notified about the posted complaint.
    Feb 17, 2021
    Updated by Prakarsh Bajpai     Dear Sir, I have ordered something through facebook market place and I have received my courier through Shadowfax.
    The product that i have received is totally different from the ordered product and seller has blocked me now, I'm unable to contact them, please take an appropriate action against them about this and tell him to refund my money as soon as possible otherwise i have to take legal action against them.
    Please kindly do the needful
    thank you

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      F
      Fozia Ali
      Feb 16, 2021
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      Address: G 97/11 third stop tulsi nagar near panchayat office

      Plzz return my order (suit) 2 days ho gye h bt koi information nhi mil pa rhi nahi return hora h na koi call pr bat krra h nahi chats pr size bhi change h nd suit bhi change h jo order kiya wo nhi h bt ab return nhi ho tha 850 rs chale gye plzzz contact me fastly i m verry verry upset
      Shadowfax customer support has been notified about the posted complaint.
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        B
        Binayak Naik
        Feb 15, 2021
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        Address: Sum Reliance, Reliance fresh

        I will order is realme bluetooth headset but delivery is another ear phones. And damaged ear phone.
        Shadowfax customer support has been notified about the posted complaint.
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          P
          Poojavraj
          Feb 13, 2021
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          My zivame order with 3 products was picked up by the shadow fax courier person on 19th Jan but he has processed only one. Zivame says they got only one return and denies to refund for the other 2. When I got in touch with the pickup person he has no clear answer to where the other 2 items have gone. Feeling cheated by zivame for not doing any follow up and shadow fax for such a fraudulent activity .
          Shadowfax customer support has been notified about the posted complaint.
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            A
            Akash Deshpande
            from Mumbai, Maharashtra
            Feb 11, 2021
            Resolved
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            Resolved

            Address: 1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095 [email protected]

            I use shiprocket to send my parcels of online orders, BOOKED this orders with SHADOWFAX.
            its been over a month since the parcels are not delivered also the tracking page is not updated

            AWB is as follows

            SF97864730KR dispatched on 6-Jan-2021
            SF19386149KR dispatched on 18-Jan-2021
            SF97863816KR dispatched on 19-Jan-2021
            SF97996339KR dispatched on 19-Jan-2021

            Pathetic customer Service by shiprocket
            and Disgusting service by SHADOWFAX
            Mar 14, 2022
            Complaint marked as Resolved 
            Hopeless service by Shadowfax
            Shadowfax customer support has been notified about the posted complaint.
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              S
              SudhaGowda
              from Bengaluru, Karnataka
              Feb 6, 2021
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              Dear ShadowFax Team,

              I have ordered an item in Meesho on 11th January 2021, and till now it has not been delivered. Without delivery of product on 18th January 2021, I got successfully delivered message.
              I got message like the customers contact number is not reachable and share the alternate number.
              So, please verify the ordered details and send the product to the correct address.

              Order Number (Meesho) :[protected]
              Customer Name:- Sukanya
              Sender Name:- Sudharani
              Supplier:- CHAMUNDA FABRICS
              Courier:- ShadowFax

              If the product has been went back to
              the supplier, then please share the supplier details.I will collect the product from them directly.

              Thank you
              Shadowfax customer support has been notified about the posted complaint.
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                L
                lawrence@123x
                from Delhi, Delhi
                Feb 6, 2021
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                Address: 1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

                Can i have an update on the status of the shipment number: SF[protected]VA ?

                It appears that the current status has not been updated and it is lying in Bilaspur hub for 3 days?

                Need an immediate update on this ? A delay of this nature is just not acceptable.
                Shadowfax customer support has been notified about the posted complaint.
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                  A
                  Aneesh kunar G S
                  from Noida, Uttar Pradesh
                  Feb 5, 2021
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                  Dear team,

                  Delay for delivery the product . Product could reach the trivandrum hub. But courier person should not ri contact me . Its delay for 8 days . It's very Very bad service.
                  Shadowfax customer support has been notified about the posted complaint.
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                    A
                    Abhipray
                    Feb 4, 2021
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                    Address: NA
                    Website: berzeri-shoe.myshopify.com/51853688981/orders/69e2ccd5363acc13311dadec81567209

                    Delivered duplicate and cheap product
                    Shadowfax customer support has been notified about the posted complaint.
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                      G
                      Garisesridevi
                      from Hyderabad, Telangana
                      Jan 31, 2021
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                      Address: Plot No 301 friends colony Manikonda road Hyderabad

                      I received a item on January 23rd and initially I tried to do scan pay through google pay but transaction was failed so I gave cash but later 585 has been debited so please refund my money back
                      Shadowfax customer support has been notified about the posted complaint.
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                        M
                        Mangoo
                        Jan 30, 2021
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                        I returned order it has reached vizag but till now shadowfax courier not yet delivered back to the retailer. I'm facing this issue from past week but till now no response from shadowfax. Here is my returned I'd R_68359
                        Shadowfax customer support has been notified about the posted complaint.
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                          S
                          Sintu Goswami
                          Jan 29, 2021
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                          Address: Vijay Nagar, Prabhat Nagar,Anjar Bhuj By Pass Road

                          Missing Products, Products Is Brocken, Packet Was Open
                          Shadowfax customer support has been notified about the posted complaint.
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                            P
                            Pawan pk
                            from New Delhi, Delhi
                            Jan 29, 2021
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                            Address: Karnataka
                            Website: Berzarishoes.myshopify.com

                            I had ordered Nike transparent shoes on 7jan. And delivered to me on 17jan my item is different than ordered but still return pick up not completed order no. 2576 awb no - SF74726354SHG
                            Shadowfax customer support has been notified about the posted complaint.
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                              C
                              chanchal suri
                              Jan 28, 2021
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                              Address: 1297, silver tone society sector 48 b Chandigarh

                              The man picked two packets from me.but he processed only one item...
                              Shadowfax customer support has been notified about the posted complaint.
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                              I need the number of that man.the message I received

                              Hi Harshit! Your return pick up for RT29913874 is scheduled today. Please collect the acknowledgement slip once you handover the return package. For details click bit.ly/37ook6p
                              Reply
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                                M
                                Mangoo
                                Jan 27, 2021
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                                Hi,
                                One of the shadowfax courier boy picked-up my return product on 21st. But i didn't received any return successful message and that item till not received by retailer until now. Please send the tracking status as soon as possible.
                                Here iam sharing the return I'd below.
                                Thank you.
                                Shadowfax customer support has been notified about the posted complaint.
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                                  G
                                  giribabu chintagunti
                                  from Delhi, Delhi
                                  Jan 27, 2021
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                                  Address: 49-12-12 Lalithanagar, Visakhapatnam

                                  Purchased on[protected] from Mi. Com. Paid the amount on the same day time. Processed and shipped to Shadowfax ware house on[protected] at 3.00pm. The product is not delivered till today I. e[protected] at 7.00 pm. The tracking status showed as the product reached Vizag on[protected]at 3.35pm.but till date[protected].00 pm
                                  not delivered. It is not Shadowfax. It is shadowfox.
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    P
                                    Pangkaj das
                                    Jan 27, 2021
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                                    Address: Belakoba station colony, jalpaiguri pin-735133

                                    R99422528FPL this is my pick id
                                    Pick up not done till the time
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      P
                                      Pragnya Rakesh
                                      from Hyderabad, Telangana
                                      Jan 27, 2021
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                                      Address: Pragnya Rakesh, Plot no 39 Chandarapuri colony, Kapra

                                      Such a worst company not got my order since 8th January .
                                      Shadowfax customer support has been notified about the posted complaint.
                                      Jan 27, 2021
                                      Updated by Pragnya Rakesh                                       Such a worst company not got my order since 8th January, changing Delivery dates when ever called Customer service
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                                        P
                                        Prasad Reddi
                                        Jan 24, 2021
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                                        Address: 5-19-26/239, Thunglum , chukka vani palem rh colony

                                        Bad quality and bad stiching and damage item, I want refund my account
                                        Shadowfax customer support has been notified about the posted complaint.
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