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Shadowfax Complaints & Reviews

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Updated: Oct 26, 2025
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Shadowfax reviews & complaints page 68

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B
bharath5963
Jan 9, 2021
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Sir, please cancel the pickup for AWB NUMBER: R96793281FPL
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    Usha bharathi
    Jan 7, 2021
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    Address: BANDEPALYA, GARVIEBAVIPALYA

    I have ordered a product from mesho app and it was packed to shadowfax but until now didnt receive the product ..
    Shadowfax customer support has been notified about the posted complaint.
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      S
      SHIVARAJA HN
      Jan 6, 2021
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      My order with trackingId=SF[protected]FPL is not yet delivered but showing it as delivered on 1st January. The delivery guy saying he will deliver but still not delivered. In case if I want to return a product it should be with in 5 days. Why you are updated as delivered even Though you are not delivered?
      Shadowfax customer support has been notified about the posted complaint.
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        S
        Suresh Ranjan
        Jan 6, 2021
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        Address: Chennai

        Shadowfax food delivery, the earnings of delivery partners are getting looted from shadowfax, irresponsible team leaders of chennai when ticket raised, the person doesn't bother to resolve the complaints, when offers announced the pay not getting reflected properly . Then what interest will we work if shadowfax does like this .
        Shadowfax customer support has been notified about the posted complaint.
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          G
          gowthami swarna
          Jan 4, 2021
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          Address: Hyderabad

          My Ajio return delivery is pick up by delivery box from shadowfax and when am asking ack slip he told i can get the message to my mobile, but later i received message like product quality check failed and not not pickup, but that guy alredy took that with him, may be he is thief, how a delivery company put such kind of guys i have raised complaint to delivery but no response i lost my item without refund such a worst experience
          +2 photos
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            L
            Lahari Royal
            from Delhi, Delhi
            Jan 3, 2021
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            My courier is delaying till 3 days and staying at same location since 4 days and
            which is not moving to another location
            Shadowfax customer support has been notified about the posted complaint.
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              P
              Poonam.V. Shetty
              Dec 28, 2020
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              Address: 134,Amar Nagar Society waman tukaram patil marg near Vanmali society Chembur Mumbai 400071

              I have raised Complaint to return order from Meesho, they told me shadowfor will make pick up but 3 time your delivery person giving fake reason and not taking pickup. He cancelled it for 3 times.
              Shadowfax customer support has been notified about the posted complaint.
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                A
                [email protected]
                from Delhi, Delhi
                Dec 27, 2020
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                Address: Kasganj. U.P

                Sir, I have to say that I ordered a tablet on cash on delivery . But shadowfax gave me wrong product . I made a complaint and the shadowfax head in Kasganj assured me to return my money of Rs 1949.I returned the product same day . After a long time he returned only 1500 rs . Please return my balance money of Rs -449
                +7 photos
                Shadowfax customer support has been notified about the posted complaint.
                Dec 27, 2020
                Updated by [email protected]                 Shadowfax Kasganj contact no is [protected]
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                  S
                  Shiva_123
                  Dec 25, 2020
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                  Address: Flat no 107,blockno9,prajay Apartments

                  I am Shivakamini from hyderabad i have ordered a product from myglam and by mistakenly i have given wrong flat number and product was not delivered but it is showing that product has been delivered in myglam trackorder and shadowfax track order please enquiry on this order.
                  Order id[protected]-1 please enquiry on this order
                  Shadowfax customer support has been notified about the posted complaint.
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                  Please enquiry in this order why you people dont have coustomer care number and mail is not responding how to contact you people
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                    E
                    Esha Iyer
                    Dec 23, 2020
                    Mar 12, 2023
                    This thread was updated on Mar 12, 2023
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                    Resolved

                    Cancelled order

                    For days now someone at shadowfax has been cancelling my order delivery without asking me and it has been a week since I've gotten my order. And I don't have a number I can call to discuss this. Please fix this....
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                    D
                    DeepakThakur28
                    Dec 23, 2020
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                    We ordered 6 ladies gown via below tracking number:
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    [protected]
                    However, since the quality was very poor we returned all the 6 Gown. We were informed that after pickup is done refund will be initiated with 24-48 hours.
                    Person from Shadowfax visited my address (Palava, Casa Bela Gold, Dombivli East) on 07th Dec Morning and we handed over the product to him. He confirmed that by evening we will recd the returned msg confirmation. But till date neither msg recd nor refund received. We are fed up of calling and messaging Shadow fax again and again and now we are not getting any response from them. We seriously feel like cheated.
                    Kindly look into the matter on very urgent basis and resolve at the earliest.
                    Awaiting for your reply and my refund,
                    Renu Thakur
                    Deepak Thakur
                    [protected].
                    Shadowfax customer support has been notified about the posted complaint.
                    View replies
                    However, still I have not received any call or update on it.
                    What is the TAT for a complaints to get resolved or by when we will get contacted.
                    Kindly confirm.
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                      D
                      Deepanjan Dey
                      Dec 22, 2020
                      Feb 4, 2024
                      This thread was updated on Feb 4, 2024
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                      Refund of Order No. SF77416165FPL (Online payment of COD amount)

                      My order with order number SF77416165FPL was cancelled by, but I have made online payment of Order Amount Rs 950/-,

                      but on 16th December, you cancelled the shipment. Now I want return of my paid amount Rs 950/-

                      This shipment is Cash on Delivery facility, but on 11 th December a SMS alert came to my wife's mobile number with content of delivery of shipment. But I am out of home, and my wife doesn't have cash...
                      +2 photos
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                      C
                      contactme9021
                      Dec 21, 2020
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                      Address: Vijayawada

                      Hi team,
                      This is Prasad from Vijayawada. I'm going to send you all the documents in Shadowfax, but I'm not sure if you'll know the contact address or the showing and contact number in the office's address. no one can respond. can you please check and verify my documents. And let me know.
                      Thanks & Regards
                      Prasad
                      Shadowfax customer support has been notified about the posted complaint.
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                        M
                        Mohan Kumar T G
                        from Delhi, Delhi
                        Dec 21, 2020
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                        Address: Tejaswini Nilaya, Near PES English Convent, SRS Road, Peenya 560058

                        I booked a product from mi. Still, the order is not delivered. I received OTP from Shadowfax that is not correct. Delivery boy saying that is not correct OTP. I showed my mobile. he also said that's a mistake from Shadowfax company. Please send the Correct OTP and deliver my order. Delivery boy not delivered the order.

                        Order ID: [protected]
                        Mobile No: [protected]
                        Shadowfax customer support has been notified about the posted complaint.
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                          A
                          Arpan Mallick
                          from Delhi, Delhi
                          Dec 19, 2020
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                          I bought a product from myntra, there was some problem for which I wanted to return it, but to return it, shadowfox used a delivery boy very badly with me, name akash shaw, call comes to my mobile from this number [protected], I want you to take a look at it properly. My request to shadowfox company, your delivery boy will not be expected to use it like this.
                          Shadowfax customer support has been notified about the posted complaint.
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                            T
                            Tumpa Biswas
                            Dec 18, 2020
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                            Address: Narayanpur fire training center

                            Product not match.refund money/ product my choice
                            Shadowfax customer support has been notified about the posted complaint.
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                              P
                              Prasmeeta
                              Dec 16, 2020
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                              Address: Sai angan apartment,road number 1,Patrika nagar, madhapur, Hyderabad,500081

                              It was a courier from Myntra which I returned . It was the wrong product delivered. The delivery guy picked it up on Fri i.e. 11th Dec, 2020. But after picking up the return item, he updated on the file that return pickup was failed.
                              Now mnytra has not received my item, because of which I'm not getting my refund.
                              Shadowfax customer support has been notified about the posted complaint.
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                              How will it get resolved
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                                P
                                premakumaran nair
                                from Thiruvananthapuram, Kerala
                                Dec 10, 2020
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                                Order no: SF[protected]ONI.Date-02 december 2020.payment- COD Received your product.[protected].product is waste.YOU ARE CHEATING THE PUBLIC. Please return the product and send original stainless steel faucet hanger
                                Shadowfax customer support has been notified about the posted complaint.
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                                  R
                                  Rohitkumar852
                                  from Powai, Maharashtra
                                  Dec 9, 2020
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                                  Address: Zirakpur hub Razan plaza

                                  I'll do payment by scan the QR code it's successful from my site but partner didn't receive the payment
                                  +4 photos
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                                    A
                                    Aishwarya Chaudhary
                                    from Powai, Maharashtra
                                    Dec 9, 2020
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                                    This company Shadowfax is run by stupids who dont know what really happens in their company. I ordered my product on 28th of November 2020 from Wforwoman. I was promised a delivery in next 6-7 days.even After 7 days there was no update on the tracking link provided. I literally mailed and called shadowfax for about 15-20 times. No response. On the tickets there was no response. On instagram, facebook no response. Now it is the 12th day and yet again no response. Useless site and company with zero customer satisfaction. The leaders of the company should be put behind the bars.
                                    Shadowfax customer support has been notified about the posted complaint.
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