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1.8
Updated: Apr 7, 2026
Complaints 1480
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444
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1036
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Shadowfax reviews & complaints page 68

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M
Mangoo
Jan 30, 2021
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I returned order it has reached vizag but till now shadowfax courier not yet delivered back to the retailer. I'm facing this issue from past week but till now no response from shadowfax. Here is my returned I'd R_68359
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    S
    Sintu Goswami
    Jan 29, 2021
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    Address: Vijay Nagar, Prabhat Nagar,Anjar Bhuj By Pass Road

    Missing Products, Products Is Brocken, Packet Was Open
    Shadowfax customer support has been notified about the posted complaint.
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      P
      Pawan pk
      from New Delhi, Delhi
      Jan 29, 2021
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      Address: Karnataka
      Website: Berzarishoes.myshopify.com

      I had ordered Nike transparent shoes on 7jan. And delivered to me on 17jan my item is different than ordered but still return pick up not completed order no. 2576 awb no - SF74726354SHG
      Shadowfax customer support has been notified about the posted complaint.
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        C
        chanchal suri
        Jan 28, 2021
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        Address: 1297, silver tone society sector 48 b Chandigarh

        The man picked two packets from me.but he processed only one item...
        Shadowfax customer support has been notified about the posted complaint.
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        I need the number of that man.the message I received

        Hi Harshit! Your return pick up for RT29913874 is scheduled today. Please collect the acknowledgement slip once you handover the return package. For details click bit.ly/37ook6p
        Reply
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          M
          Mangoo
          Jan 27, 2021
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          Hi,
          One of the shadowfax courier boy picked-up my return product on 21st. But i didn't received any return successful message and that item till not received by retailer until now. Please send the tracking status as soon as possible.
          Here iam sharing the return I'd below.
          Thank you.
          Shadowfax customer support has been notified about the posted complaint.
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            G
            giribabu chintagunti
            from Delhi, Delhi
            Jan 27, 2021
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            Address: 49-12-12 Lalithanagar, Visakhapatnam

            Purchased on[protected] from Mi. Com. Paid the amount on the same day time. Processed and shipped to Shadowfax ware house on[protected] at 3.00pm. The product is not delivered till today I. e[protected] at 7.00 pm. The tracking status showed as the product reached Vizag on[protected]at 3.35pm.but till date[protected].00 pm
            not delivered. It is not Shadowfax. It is shadowfox.
            Shadowfax customer support has been notified about the posted complaint.
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              P
              Pangkaj das
              Jan 27, 2021
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              Address: Belakoba station colony, jalpaiguri pin-735133

              R99422528FPL this is my pick id
              Pick up not done till the time
              Shadowfax customer support has been notified about the posted complaint.
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                P
                Pragnya Rakesh
                from Hyderabad, Telangana
                Jan 27, 2021
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                Address: Pragnya Rakesh, Plot no 39 Chandarapuri colony, Kapra

                Such a worst company not got my order since 8th January .
                Shadowfax customer support has been notified about the posted complaint.
                Jan 27, 2021
                Updated by Pragnya Rakesh                 Such a worst company not got my order since 8th January, changing Delivery dates when ever called Customer service
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                  P
                  Prasad Reddi
                  Jan 24, 2021
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                  Address: 5-19-26/239, Thunglum , chukka vani palem rh colony

                  Bad quality and bad stiching and damage item, I want refund my account
                  Shadowfax customer support has been notified about the posted complaint.
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                    A
                    Anshu Rohilla
                    Jan 22, 2021
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                    Hey ShadowFax Team'

                    I'm ARUN KUMAR
                    phone Number [protected]
                    Decathlon Product

                    Decathlon Order I'd [protected].

                    1. Men's mountain trekking padded jacket
                    Reference number 2121846

                    2. Men's Fleece jacket MH120
                    Reference number 2559159

                    Two Items is Not picked up yet please Arrange Again pick up 2 item's.

                    And,
                    3. Men Fleece MH20
                    Reference number 2006408 Last this Item Return Cancel.

                    Only Two Item's 1st And 2nd Return This Item's Nd Refund .
                    Thanks & Regards🙏
                    Shadowfax customer support has been notified about the posted complaint.
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                      S
                      Swapnil Kardile
                      from Mumbai, Maharashtra
                      Jan 22, 2021
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                      Address: 304,vignahar SoC,kisan Nagar no.3,Wagle state

                      I have ordered earphones from NDDSELLER .earphones in the offer of buy 1 get 1...that 2 earphones is broken n dummy earhones.
                      Shadowfax customer support has been notified about the posted complaint.
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                        R
                        Ramraj Chilukuri
                        from Hyderabad, Telangana
                        Jan 21, 2021
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                        Purchased MI stick from MI, shipment arrived to shadowfax Attapur office, Hyderabad on 7th Jan 5:30amFrom then no attempts were made to deliver till 21st Jan . Illegally holding my package is theft. Such a worst and cheating company is shadowfax .
                        Shadowfax customer support has been notified about the posted complaint.
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                          M
                          mithilstar
                          Jan 20, 2021
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                          My order no[protected], this order went in wrong address, how can get back,

                          my address; k.saraswathi,
                          KGM Enclave, villa 7,
                          opp; reddys labs
                          hill country road
                          bachupally, hydrabad [telangana]
                          cell [protected]
                          Shadowfax customer support has been notified about the posted complaint.
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                            G
                            Guna .k
                            from Bengaluru, Karnataka
                            Jan 20, 2021
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                            Resolved

                            Delivery executive denies to pick up return order

                            Awb no; R97973378FPL
                            That product want to return but the delivery executive call me and take the address but denied to doorstep pickup it repets 2times they call me but not came to pickup, alredy 10 days passed away, when they collect back and also the executive submit wrong status in shadfox that "Pick up is put ON HOLD due to Successful 3 attempts done".they never came to pickup how customer satisfy with your services?how they trust...
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                            7 found this helpful
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                            P
                            Pawan pk
                            from New Delhi, Delhi
                            Jan 20, 2021
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                            Address: Karnataka
                            Website: Berzari-shoe.shopify.com

                            Dear sir i had placed an order on 3rd jan. and delivered to me on 17jan. Item is different than ordered my order no. -2576
                            Rider[protected]
                            Invoice no.[protected]
                            Awo no.-SF74726354SHG
                            Kindly resolve my issue.
                            Shadowfax customer support has been notified about the posted complaint.
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                              P
                              Pragnya Rakesh
                              from Hyderabad, Telangana
                              Jan 20, 2021
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                              My order: SF[protected]FPL, I should get my Delivery on 16th January, today is 20th January. Why you people are not delivering my order and even the status is not updated . You cant just change my Delivery due date with out information. Totally dissatisfied.
                              Shadowfax customer support has been notified about the posted complaint.
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                                P
                                Pawan pk
                                from New Delhi, Delhi
                                Jan 19, 2021
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                                Address: Karnataka
                                Website: BERZARI-SHOE.MYSHOPIFY.COM

                                As I had ordered on 7jan. And product is delivered to me on 17jan. My order no. 2576
                                Rider no.[protected]
                                Item is different than ordered
                                I call customer care but no response so sir pls change it
                                Shadowfax customer support has been notified about the posted complaint.
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                                  P
                                  Pawan pk
                                  from New Delhi, Delhi
                                  Jan 19, 2021
                                  Resolved
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                                  Resolved

                                  Address: Karnataka
                                  Website: Berzari_shoe.myshopify.com

                                  I have ordered Nike transparent 1st copy shoes on 7 jan. and delivered to me on 17 jan. with local 200₹ shoes my order no. 2576 biker[protected]
                                  I called customer care no. But no response I loged email but no response I had proof of opening the box. Still no one came to me to change that shoes.
                                  Jan 20, 2021
                                  Complaint marked as Resolved 
                                  Shadowfax customer support has been notified about the posted complaint.
                                  Jan 19, 2021
                                  Updated by Pawan pk                                   Return pick up not completed

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                                    A
                                    arun.C84
                                    from Warangal, Telangana
                                    Jan 18, 2021
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                                    I have ordered an item in meesho and has to be delivered by shadowfax and the shipment number is SF[protected]FPL. Though the item was not delivered to me but the status has been updated as Delivered. Delivery person name is Vignesh. His contact number is [protected]. He is not picking call also.
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      P
                                      Pawan pk
                                      from New Delhi, Delhi
                                      Jan 18, 2021
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                                      Address: Karnataka

                                      I ordered Nike transparent first copy shoe order no- 2536
                                      Rider[protected]
                                      On 7jan. Delivered to me 17 jan.
                                      My item is not same which I ordered and tried company’s customer care no. E-mail but no response came from that side to change shoes.
                                      Shadowfax customer support has been notified about the posted complaint.
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