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Shadowfax Complaints & Reviews

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1.8
Updated: Sep 26, 2026
Complaints 1491
Resolved
444
Unresolved
1047
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Shadowfax reviews & complaints page 70

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S
Sweety29@
from Ghumarwin, Himachal Pradesh
Jan 13, 2021
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I am a meesho graduate. Recently, I have ordered two items for a customer named Harshada mahajan from Indore. Order no are[protected] and[protected] not yet received. They are ordered 1st january and 25th December 2020. Tracking id are SF[protected]FPL and SF[protected]FPL. Their tracking is also rubbish. No information is provided where the order is . Kindly deliver the order as soon as possible. Please do the needful.
Thanks
Sheetal Jitendra Wagh
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    P
    Pinkugaoutam
    from Gaya, Bihar
    Jan 12, 2021
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    Hii sir i am pinku i am buying the watch but i am receiv a different watch but and not working in any key so please refunded my amount
    Shadowfax customer support has been notified about the posted complaint.
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    Arriving Today: Your Na order with rider[protected] PIN 8183. Track and opt for contactless delivery:https://tracker.shadowfax.in/#/track/CE1AFEF06464221AE8D0A13E5484C541/F...⇄ is my order id
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      D
      d_hemlata
      Jan 12, 2021
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      I ordered on hopscotch on 31-Dec-2020 and it was to be delivered on or before 11-Jan-2021. There is no tracking information after 4-Jan 2021. Even after multiple request for update on the site not getting update or any call.
      Shadowfax customer support has been notified about the posted complaint.
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      AWB no is SF98957939HO
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        B
        bharath5963
        Jan 11, 2021
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        Resolved

        Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow..

        UPDATED CONTACT NUMBER OF CUSTOMER IS :[protected]
        Jan 11, 2021
        Complaint marked as Resolved 
        Shadowfax customer support has been notified about the posted complaint.
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        Sir my order returned is still not picked up
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          B
          bharath5963
          Jan 11, 2021
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          Sir, My return pickup for AWB NUMBER : R96931395FPL was not completed today, as the customer was unavailable...So, kindly Reshedule the return pickup for Tomorrow
          Jan 11, 2021
          Complaint marked as Resolved 
          Shadowfax customer support has been notified about the posted complaint.
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            B
            bharath5963
            Jan 9, 2021
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            Sir, please cancel the pickup for AWB NUMBER: R96793281FPL
            Shadowfax customer support has been notified about the posted complaint.
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              U
              Usha bharathi
              Jan 7, 2021
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              Address: BANDEPALYA, GARVIEBAVIPALYA

              I have ordered a product from mesho app and it was packed to shadowfax but until now didnt receive the product ..
              Shadowfax customer support has been notified about the posted complaint.
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                S
                SHIVARAJA HN
                Jan 6, 2021
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                My order with trackingId=SF[protected]FPL is not yet delivered but showing it as delivered on 1st January. The delivery guy saying he will deliver but still not delivered. In case if I want to return a product it should be with in 5 days. Why you are updated as delivered even Though you are not delivered?
                Shadowfax customer support has been notified about the posted complaint.
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                  S
                  Suresh Ranjan
                  Jan 6, 2021
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                  Address: Chennai

                  Shadowfax food delivery, the earnings of delivery partners are getting looted from shadowfax, irresponsible team leaders of chennai when ticket raised, the person doesn't bother to resolve the complaints, when offers announced the pay not getting reflected properly . Then what interest will we work if shadowfax does like this .
                  Shadowfax customer support has been notified about the posted complaint.
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                    G
                    gowthami swarna
                    Jan 4, 2021
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                    Address: Hyderabad

                    My Ajio return delivery is pick up by delivery box from shadowfax and when am asking ack slip he told i can get the message to my mobile, but later i received message like product quality check failed and not not pickup, but that guy alredy took that with him, may be he is thief, how a delivery company put such kind of guys i have raised complaint to delivery but no response i lost my item without refund such a worst experience
                    Shadowfax customer support has been notified about the posted complaint.
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                      L
                      Lahari Royal
                      from Delhi, Delhi
                      Jan 3, 2021
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                      My courier is delaying till 3 days and staying at same location since 4 days and
                      which is not moving to another location
                      Shadowfax customer support has been notified about the posted complaint.
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                        P
                        Poonam.V. Shetty
                        Dec 28, 2020
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                        Address: 134,Amar Nagar Society waman tukaram patil marg near Vanmali society Chembur Mumbai 400071

                        I have raised Complaint to return order from Meesho, they told me shadowfor will make pick up but 3 time your delivery person giving fake reason and not taking pickup. He cancelled it for 3 times.
                        Shadowfax customer support has been notified about the posted complaint.
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                          A
                          [email protected]
                          from Delhi, Delhi
                          Dec 27, 2020
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                          Address: Kasganj. U.P

                          Sir, I have to say that I ordered a tablet on cash on delivery . But shadowfax gave me wrong product . I made a complaint and the shadowfax head in Kasganj assured me to return my money of Rs 1949.I returned the product same day . After a long time he returned only 1500 rs . Please return my balance money of Rs -449
                          Shadowfax customer support has been notified about the posted complaint.
                          Dec 27, 2020
                          Updated by [email protected]                           Shadowfax Kasganj contact no is [protected]
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                            S
                            Shiva_123
                            Dec 25, 2020
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                            Address: Flat no 107,blockno9,prajay Apartments

                            I am Shivakamini from hyderabad i have ordered a product from myglam and by mistakenly i have given wrong flat number and product was not delivered but it is showing that product has been delivered in myglam trackorder and shadowfax track order please enquiry on this order.
                            Order id[protected]-1 please enquiry on this order
                            Shadowfax customer support has been notified about the posted complaint.
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                            Please enquiry in this order why you people dont have coustomer care number and mail is not responding how to contact you people
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                              D
                              DeepakThakur28
                              Dec 23, 2020
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                              We ordered 6 ladies gown via below tracking number:
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              However, since the quality was very poor we returned all the 6 Gown. We were informed that after pickup is done refund will be initiated with 24-48 hours.
                              Person from Shadowfax visited my address (Palava, Casa Bela Gold, Dombivli East) on 07th Dec Morning and we handed over the product to him. He confirmed that by evening we will recd the returned msg confirmation. But till date neither msg recd nor refund received. We are fed up of calling and messaging Shadow fax again and again and now we are not getting any response from them. We seriously feel like cheated.
                              Kindly look into the matter on very urgent basis and resolve at the earliest.
                              Awaiting for your reply and my refund,
                              Renu Thakur
                              Deepak Thakur
                              [protected].
                              Shadowfax customer support has been notified about the posted complaint.
                              View replies
                              However, still I have not received any call or update on it.
                              What is the TAT for a complaints to get resolved or by when we will get contacted.
                              Kindly confirm.
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                                C
                                contactme9021
                                Dec 21, 2020
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                                Address: Vijayawada

                                Hi team,
                                This is Prasad from Vijayawada. I'm going to send you all the documents in Shadowfax, but I'm not sure if you'll know the contact address or the showing and contact number in the office's address. no one can respond. can you please check and verify my documents. And let me know.
                                Thanks & Regards
                                Prasad
                                Shadowfax customer support has been notified about the posted complaint.
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                                  M
                                  Mohan Kumar T G
                                  from Delhi, Delhi
                                  Dec 21, 2020
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                                  Address: Tejaswini Nilaya, Near PES English Convent, SRS Road, Peenya 560058

                                  I booked a product from mi. Still, the order is not delivered. I received OTP from Shadowfax that is not correct. Delivery boy saying that is not correct OTP. I showed my mobile. he also said that's a mistake from Shadowfax company. Please send the Correct OTP and deliver my order. Delivery boy not delivered the order.

                                  Order ID: [protected]
                                  Mobile No: [protected]
                                  Shadowfax customer support has been notified about the posted complaint.
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                                    A
                                    Arpan Mallick
                                    from Delhi, Delhi
                                    Dec 19, 2020
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                                    I bought a product from myntra, there was some problem for which I wanted to return it, but to return it, shadowfox used a delivery boy very badly with me, name akash shaw, call comes to my mobile from this number [protected], I want you to take a look at it properly. My request to shadowfox company, your delivery boy will not be expected to use it like this.
                                    Shadowfax customer support has been notified about the posted complaint.
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                                      T
                                      Tumpa Biswas
                                      Dec 18, 2020
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                                      Address: Narayanpur fire training center

                                      Product not match.refund money/ product my choice
                                      Shadowfax customer support has been notified about the posted complaint.
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                                        P
                                        Prasmeeta
                                        Dec 16, 2020
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                                        Address: Sai angan apartment,road number 1,Patrika nagar, madhapur, Hyderabad,500081

                                        It was a courier from Myntra which I returned . It was the wrong product delivered. The delivery guy picked it up on Fri i.e. 11th Dec, 2020. But after picking up the return item, he updated on the file that return pickup was failed.
                                        Now mnytra has not received my item, because of which I'm not getting my refund.
                                        Shadowfax customer support has been notified about the posted complaint.
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                                        How will it get resolved
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