Shadowfax Complaints & Reviews

It was a courier from Myntra which I returned . It was the wrong product delivered. The delivery guy picked it up on Fri i.e. 11th Dec, 2020. But after picking up the return item, he updated on the file that return pickup was failed.
Now mnytra has not received my item, because of which I'm not getting my refund.

Order no: SF[protected]ONI.Date-02 december 2020.payment- COD Received your product.[protected].product is waste.YOU ARE CHEATING THE PUBLIC. Please return the product and send original stainless steel faucet hanger

I'll do payment by scan the QR code it's successful from my site but partner didn't receive the payment

This company Shadowfax is run by stupids who dont know what really happens in their company. I ordered my product on 28th of November 2020 from Wforwoman. I was promised a delivery in next 6-7 days.even After 7 days there was no update on the tracking link provided. I literally mailed and called shadowfax for about 15-20 times. No response. On the tickets there was no response. On instagram, facebook no response. Now it is the 12th day and yet again no response. Useless site and company with zero customer satisfaction. The leaders of the company should be put behind the bars.

Sir, By mistake the pick up boy has picked up another product instead of the actual one
The detail of the product to be picked up:-
Order No:- [protected]
Client:- Myntra
Date:- 07 Dec, 06:02
Address:- Ganeshpur near vijaya kirana
besidee right street of andaz
mobile center
ahiyapur, Muzaffarpur, Bihar
842001

Delivery partner is not getting my location to take return product

I'll do payment with scan barcode and payment will don from paytm but delivery partner don't receive the payment then I do payment by cash but online payment not refund plz refund my extra payment

I issued a return of a product sent to me which did not match with the product picture on the Myntra app. Shadow fax picked the Product on 30th Nov between 11am to 12noon. The shadow fax agent said since it's a mismatch of Product he has to show to his head authority hence once he reaches back to his office he will update. Later I got a call from shadow kolkata saying that I must choose another option such as ''quality issue'' over ''wrong Product'' to get a successful update of return. I listened to the instructions and placed another exchange, this time I chose ''quality issue''. I spoke to the shadow fax person and he said he will re-update the return done successfully. But later in the evening I got ''return failed'' update instead. I tried reaching Myntra over 20 times but they kept telling to me wait. Just now they closed the issue by stating they didn't recieve the Product and hence can't do refund. Now I neither have the wrong Product nor my money. Shadow fax kolkata has the Product and Myntra has the money. It's a theft!

I have ordered six sarees but its not satisfactory and iam not satisfied with the quality of the products so plzz kindly help in the returning the products n refunding

SF88964018KR has been in transit from yesterday early morning 3am. It has been more than 30hrs and no change in status.

Parcel is coming from Bangalore to Kochi. How long would it take? I specifically asked for urgent delivery.

Can I please get an update?

Dear Sir/Madam,

My name is harish kumar m, I purchase headset company realme in online but delivered wrong product plz return the product as early as posible

Order details:sf10002459NDD
Order from NDD seller
Order date:19th nov 2020
Delivered date: 26th nov

I have ordered a ladies suit which is not original as shown

Hello,
SF88921757KR i sent a complaint regarding this parcel but not receive any response.. actually this parcel is picked up yesterday and at yesterday night the person who picked the parcel has called me at 9pm and told that he missed my parcel somewhere... and insisted me to send the courier label to him but i didn't sent him i just gave him tracking id... and told him to search by tracking no. ... now the parcel is showing undelivered 1st attempt.. as the parcel is of Hyderabad and picked up by 23 nov how is it possible ... very bad experience with this kind of irresponsible persons from your courier services.. be responsible and try to deliver the parcel as soon as possible... the parcel is prepaid and if it will not deliver you must refund my amount ... worst experience ever had... solve this matter as soon as possible... Client is waiting for parcel...

Good day sir/mam,
This is to raise a complaint against Shadowfax for late deliveries. The order was scheduled to be delivered by 17-19 November 2020. But they are rescheduling my order again & again. They did it twice and they state that the "customer wants delivery on another date", but the fact is they never contacted me.
The order ID is[protected].
Kindly do the needful

I have ordered a blue maxi dress by zoya clothing worth Rs.536 but when my product was delivered it was green colour maxi dress... And I want to replace it... My order no. is [protected]

Hi Team,

Today I received a message of order arriving today from some company choice mate.
I had ordered some product from different website
So when the product came it was under my address my name and amount was 2596 .
I thought it might be the product from crezy-shop.com from which I ordered of 1256 rs so I paid 2596 thinking that its my parcel and thought I will write to site owner that amount to be paid was 1256 however paid 2596.

When opened the product I got to know I havent placed any order from choicemate and this is not my order .I have no clue why did it came under my name and address

Nobody answering call from shadow fax.
Whose order is it I have no clue for which I have paid. I tried my best to contact shadow fax but no reply
Where to register complaint when this isn't my order ?
All I have is to contact shadow fax so that they can connect me to the fraud company for placing order in my name.

thanks
neha
[protected]

My tracking no is SF97612090ONI. delivery date is 18 November.l didn't get the parcel.I want it before 21 November.it is a surprise birthday gift.pls take necessary actions

My friends have ordered few items and kept my number so when delivery guy has called me I have asked to cancel but that fellow is talking non-sense. His number is [protected] and you people are getting business through us only and even delivery guy is getting salary because we are booking items. this is the worst company i ever seen

Hello
My courier is still pending for delivery
It’s does not show any status till now
This is for Diwali festival order
Please let me know when
Will these deliver

Please delivery soon my customers waiting for courier

SF88898157KR
SF91305828KR

SF91305828KR
And
SF88898157KR
My order stuck
Could not show current status
It’s dispatch 4 nov
Please delivery soon