Shadowfax Complaints & Reviews

My order haven't delivered till now and on the tracking device according to that my order hasn't shipped till now also. So could you plz coordinate with your team. Because the executive is also not responding
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I have not received my parcel yet.. No response from customer care... They are not responding. It's been 12 days already and there are no updates.

Order #48965897
Order #79641427

Both orders delivered still you didnt updated status

Elegant vichitra silk women's saree (Size: free size)
Courier: shadowfax
Tracking number: sf28938647mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingId=SF28938647MEE

Elegant vichitra silk women's saree (Size: free size)
Courier: shadowfax
Tracking number: sf28938647mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingId=SF28938647MEE

It's delivered pls update it n send my margin

I have booked few products from meesho but the delivery person refuses to come to my place. Where as other companies like flipkart, amazon, ecom express etc... Are coming but only these people are saying that they can't come. So, i had to cancel my orders. Kindly look into the matter as soon as possible.
Thank you

Mene meesho app se ak ghadi mahngai thi to return me dali to ye bol rahe the ya inka khana he ki kuch extra pese de do to me pickup jaldi dal du ga par mene man kar diya to mera 3 bar pickup cancel kar diya bolne lage ki ap ne duplicate rakh di jab ki mene jo ai thi boi rakhi ye.
Matlab me yadi duplicate rakh deta or pese deta to ye usko done kar dete h pese nhi diye to 3 bar cancel kar diya.

Awb: sf19393397kr
The shipment is not dispatched since 15 days by the shadowfax office.

A shadowfax executive picked up my noise shots xo earbuds on 3rd June, 2020 from bangalore and it was supposed to be shipped to the gonoise warehouse in Gurgaon. This was arranged for by gonoise itself. Shadowfax has still not shipped my product to Gurgaon and I am unable to reach the customer care and they have not replied to a complaint I raised with their help center as well. Please either ship my product to gonoise at the earliest or return the product to me. The entire warranty process is held up only because of shadowfax. Horrible customer care and logistical handling on their part.

Shadowfax tracking number- r66897556noi

A shadowfax executive picked up my noise shots xo earbuds on 3rd June, 2020 from bangalore and it was supposed to be shipped to the gonoise warehouse in Gurgaon. This was arranged for by gonoise itself. Shadowfax has still not shipped my product to Gurgaon and I am unable to reach the customer care and they have not replied to a complaint I raised with their help center as well. Please either ship my product to gonoise at the earliest or return the product to me. The entire warranty process is held up only because of shadowfax. Horrible customer care and logistical handling on their part.

I ordered (Prepaid) a car cover from autofurnish on 30 may and they received from autofurnish to shadowfax on 1 june and till now shadowfax courier not shipped my product today is 5th june. They are not receiving calls also they had not provide waybill number also. Please i want to lauch the complaint against company.

[protected] is my number and this product is not good so how to return process please contact me sir my balance is return in my account my account no [protected] and ifsc code airp0000001 airtel payments bank
Detail product,
Reference id 04feb177
Order id 9476121
Tracking id sf10003067pic
Shadowfax
Sony headphone & extra bass product
Return.

I placed an order from limeroad. The order got shipped through shadowfax. 4 items were there in the order. Out of 4 items only 3 got delivered to me. 1 item did not get delivered but on site it is showing delivered. My order no is 65177100. And the product which i did not recieve was bell sleeved gathered top by nandini fashions. Product code 16339641.

Shadowfax received my order sf58850114pe for fast tag on 8th dec19 from paytm, however i did not receive it till today (18 dec).
They did not even contacted me so far for delay. I had to go to garhmukteshwer for urgent work but i could not and i losted rs. 10000 due to this delay.

I attached courier status as of today.

Saurabh goyal
[protected]

This is very pathetic and cheap behavior /response iam facing from both the companies (Shadow fax and nykaa)... Since 29nov... Past 8 days these people are wasting my time n energy... Till today i had not received my products... And since from 29 nov iam getting msgs from their side that #out for delivery#, but till today its not been delivered, i believe shadow fax is a fake company or a #very cheap# #low standard-shadowfax#... I want my order on an immediate basis. There is no 1 taking care of my concern no1 is bothered about this issue. Seriously... This is very low standard and pathetic company... Where there is no1bothered about their customer concern.

A courier with awb# sf63922907ner was sent to me via shadowfax courier on 22nd nov (Office address:
1st floor, appek building, 93/a, 4th b cross rd, 5th block, koramangala, bengaluru, karnataka 560095).

On 24th nov 2019 it reached the delivery hub near my home and i was sent a message saying that my products would be delivered in 24-48 hours. After 48 hours there was no update on the issue. Shadowfax courier website does not have any phone number to get in touch. A message sent through the help centre on 29th november elicitated a reply saying my courier would be delivered on priority basis. Till 2nd dec i have not received my delivery. Shadowfax should compensate me not only for failed delivery, but also for harassment.

Dear team

This is very surprising we had ordered gown but when I opened packet its teared saree. That is very pathetic service. Its really very bad experience. My Order no was: TA114046, courier no SF10005711RAS, amount Rs. 750. Please find the attachment. Order which you delivered is teared saree of blue color and I order golden red color gown i.e. Tailorvala Suits - Gown 598. Please replace my order.

Sonal Sareen
[protected]

I wnt to return my product it's totally different i hd order kurti n thy hd send me sarees n tht also vry chip im warring u guyz take ur product back n give my money back otherwise i will complaint in police abt ur app. I hd call in ur company also no one is receiving call n i hd call divelery boy also even he said he dnt no anything abt this it cms from direct company from whr we order. I wnt my refund back otherwise i will go in police.

I am personally fed up of calling the delivery executive again and again and there is no response from them. My orders just keep getting rescheduled without any attempt to deliver the order. The delivery exec are very rude and never pick up or return calls and whenever they do, they always say they cannot do the pick-up or delivery as they are in a different region and that it's not their region.

I've ordered 4 tshirts in limeroad.com and out of that one tshirt was requested for return. Shadowfax courier service guy reached on friday morning @9:30 am (August 2nd 2019) and picked up my parcel and by evening i got message the pickup rescheduled for next day. I called both limeroad and shadowfax to fix this one. But still they are postponed and keep on escape whenever i call them and ask for status. These kind of degraded business tricks are not good and serious threat to credibility on online ecommerce business. I don't have second to request everyone to think before placing any orders in lime road and shadowfax courier services. My number [protected].

I am shaik sharooq. I am Living in rayachoti in kadapa district andhra paradesh pin codes is 516269. I worked in shadowfax as a delivery boy in rayachoti hub ekart logistics my team leader is akshay Reddy and i stopped the worked before 85 days they said you will get your salary after 45 days but now completed 86 days they did not give my salary i am daily call to my sir akshay reddy but his not responding, when I called him he didn't received but when I chat the WhatsApp his sayed your punching problem you will get your salary today but today also I didn't get I called him today also his not responding what can I do please help me and take a action

Hi,
My faballey order no.#572185 was to be picked up by Shadowfax and the return was scheduled just for a single product But I was not notified about the same and returned all the 3 products(under the same order no.) in the same packaging, Now the rest 2 products are missing and not received at the faballey warehouse yet.
As per Faballey team they have already confirmed with the logistic team, But I surely do know that there is a communication gap which leaded top product that went missing.

One thing to be noted, The delivery guy did not clicked the photo for the products that needs to be done during pickup and the the download receipts is randomly signed as the signature is not mine, and the picture of the product is just a camera symbol in the receipt, and the timing of the pickup is wrong.also the pickup guy did not mention about returning the single product as he had the information and that was mentioned in the receipt later..

So as I have returned all the products that needed to be returned from my end, I would request both Shadowfax and faballey team to coordinate and check for the missing products and resolve the issue ASAP.
Please find the details and attached receipt below.
pickup boy contact no[protected]