Shadowfax Complaints & Reviews

As per company agreement they told me that our company will pay you biweekly that mean every 15th of the month and bank transactions and other it will take upto 22nd of the for completing the transaction process. Shadowfax do not provide and helpline from which we can get connected to the company.in there website also there is phone number was listed. Only through you can contact them. I have submitted my issue in there website but they did not respond to my issue. I feel hopeless and i am here to you for help

I got a message that my order is out for delivery. I got parcel which was not even size of a paper. I i checked the cash to pay it shows nothing and unavailable order status. After that i cancelled the order. As soon i got a call from shadowfax asking me for confirmation of cancel or deliver again
. After 2 hours i got the call from different number. And this is continuing still. Very bad service

Tracking id id - sf16218295be
I have ordered one product via bewkoof.com on 17 september 2020. I haven't received my product yet, and the current location of product is not visible after 18 september when i tracked.

Sf30686450mee this product not delivered. Delivery person mentioned address issue, in case address issue previous orders why delivered same address in shadofax. Please reschedule this product customer asked.

The customer is saying that now call came from the delivery boy but the order was cancelled

Sir/Ma'am
My courier AWb NO. SF86480734KR.

It has not been Updated from 29th August and today its 6th September.

and it has covered 8Days and there is an increase in delivery time and they have not updated any status from 29th August of mine courier.

Order 20366 is not delivered to me but status says that it was delivered to my door steps on 29 aug. I have also received delivery message. I have been trying to reach your team since yesterday but no response. The product costs me 2500/- and I am very much anxious about it. There is no contact number where i can log my complaint. All you have is to drop message and your team will call back which is not happening. This is pathetic. Either deliver my package or give me full refund.

Order no - sf85465102kr
Client name divya
Parcel show delivered but my client not get parcel yet.. Ur courier person delivered to wrong person, kindly solve the problem.

Jiya attractive suits & dress materials (size: semi stitched)
Courier: shadowfax
Tracking number: sf30044582mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingid=sf30044582mee
...

I am Vijay and I have one product that I bought from snapdeal which is required to be returned back. Since last one month every time I call Snapdeal they say that the return request has been placed and is pending from Shadow Fax side. And almost every alternate day I get an SMS from Shadow Fax that my order will be picked today and then by evening my pickup stands cancelled for failing quality check. I don't understand which quality check is done when nobody from Shadow Fax contact me or reach my home. Thus I request you to kindly see where is the lag and check with Snapdeal and please pick my order which is pending for one month. I am humiliated by such responses of you and Snapdeal. Please contact me ASAP at my number [protected]. Following message I received today

""Return request has been received for La Rosera Brow.. with [protected] from Snapdeal. Schedule at https://exp.shadowfax.in/iZCUUv""

And

""Your La Rosera Brow.. from Snapdeal will be picked today by rider[protected] PIN 9758). Keep item(s) & tags ready. Track https://exp.shadowfax.in/iZCUUv""

Please take this at priority and keep me in loop for any further update and contact me at [protected] or [protected]

I was expecting abv delivery but havent received yet sf51576139kr delivery guy has misplaced [protected] milind... Directly this guy has updated wrong status on website as delivered on 6th july after several enquires with bulding checked cctv also he has not entered in building asked for acknowledgemnt sayng delivered to security guy without calling cust but he lied and agreed to refund my lost amount... Managers too have agreed & raised complaint already debited delivery amount from salary still getting calls for return request... I havent received parcel y will i send back rahil [protected], suresh [protected], ashish [protected]

Hi,
I hv received an article named" Paidu white wrist watch" which was not at all ordered by me. The delivery was made in my in my absense. The procdut is cheap wrist watch but it is delivered under COD and my assistant paid Rs.790/- on delivery, There is no bill or vendors address or contact details on shipment. I want to return the product and get the refund back. There is following info on the parcle
Sudarshan Dargad
Add: 8 main complex, 568 nanapeth, Pune-411002.
Destination code: PNQ_swar
Return code :395004, 29486
Order num: 89417680_1
Article sku : paidu_white

I order a product on last month 27 july 2020 upto I hav no information on your side. I paid money from my account. so im ready to give police complant on your company

My order haven't delivered till now and on the tracking device according to that my order hasn't shipped till now also. So could you plz coordinate with your team. Because the executive is also not responding
.

I have not received my parcel yet.. No response from customer care... They are not responding. It's been 12 days already and there are no updates.

Order #48965897
Order #79641427

Both orders delivered still you didnt updated status

Elegant vichitra silk women's saree (Size: free size)
Courier: shadowfax
Tracking number: sf28938647mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingId=SF28938647MEE

Elegant vichitra silk women's saree (Size: free size)
Courier: shadowfax
Tracking number: sf28938647mee
Tracking link: https://track.shadowfax.in/track?order=new&trackingId=SF28938647MEE

It's delivered pls update it n send my margin

I have booked few products from meesho but the delivery person refuses to come to my place. Where as other companies like flipkart, amazon, ecom express etc... Are coming but only these people are saying that they can't come. So, i had to cancel my orders. Kindly look into the matter as soon as possible.
Thank you

Mene meesho app se ak ghadi mahngai thi to return me dali to ye bol rahe the ya inka khana he ki kuch extra pese de do to me pickup jaldi dal du ga par mene man kar diya to mera 3 bar pickup cancel kar diya bolne lage ki ap ne duplicate rakh di jab ki mene jo ai thi boi rakhi ye.
Matlab me yadi duplicate rakh deta or pese deta to ye usko done kar dete h pese nhi diye to 3 bar cancel kar diya.

Awb: sf19393397kr
The shipment is not dispatched since 15 days by the shadowfax office.

A shadowfax executive picked up my noise shots xo earbuds on 3rd June, 2020 from bangalore and it was supposed to be shipped to the gonoise warehouse in Gurgaon. This was arranged for by gonoise itself. Shadowfax has still not shipped my product to Gurgaon and I am unable to reach the customer care and they have not replied to a complaint I raised with their help center as well. Please either ship my product to gonoise at the earliest or return the product to me. The entire warranty process is held up only because of shadowfax. Horrible customer care and logistical handling on their part.

Shadowfax tracking number- r66897556noi