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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Oct 26, 2025
Complaints 1452
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1016
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Shadowfax reviews & complaints page 73

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S
sanjana sagare
from Pune, Maharashtra
May 30, 2019
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Address: Pune, Maharashtra

Product i was order is different and very low quality i want refund on it. I didnt recieved product as per description. Product quality is too poor. And cheap. I bought it form shadowfax.com the product i saw on site is different than i got yesterday. I contact many times to your sites but they didnt give me any response. Please slove my problem and accept my request and plz give me my money back
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    M
    Meena Shetty
    from Mumbai, Maharashtra
    May 23, 2019
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    Address: c/20, Shanti shopping centre, mira road (e), Thane, Maharashtra, 401107

    I can't fount i am trying to contact with shadowfax ( https://shadowfax.in/contact-us) but they do not suport not give address this company was delivered this product they took money
    online company
    I got wrong product which i did not ordered i ordered pink gown type of rich look and in combow dress red type of gown with jaket and with other ground color cant remember but dress i know which i have selected. But the compeny was cheat me and took rs. 1980/- and give against lowest price & poor quality of product kurti
    Please Sowl The Problem Soon And Refund My Money, Otherwise I Will Complaint Againt You And Your Company
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      S
      Samsumit5767
      from Mumbai, Maharashtra
      Apr 24, 2019
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      Address: D10 first floor mukhram garden, Tilak nagar new delhi, New Delhi, Delhi, 110018

      Your delivery executive jitender kumar and it's contact no [protected]. This came to pick up the product and his behavior was too bad and its too rude. He can't gave me any reciept for pick up my product. Please take stick action. He was arguing with me that the product colour was changed. The product was fell down from his hand on road and he called him to our senior and asked that product was used and scratched. Please take action for shadowfax company. They having so many complaints regarding the courier executive behaviors. They don't have manners and behave that how to talk with the customers.
      View replies
      First of all product what i ordered is different.and, the clothes are torned from inside .kindly please take back your product as soon as possible.

      delivery executive behavior - Comment #3520423 - Image #0
      Reply
      Swarna Shabnam's reply, Aug 24, 2019
      What nonsense is this.before packing your products you people dnt see or what.simple pick clothes from street.quality is soo cheap and although more it's torned.
      Shadowed.com what nonsense app yar..
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        P
        Patil Gajanan
        from Raia, Goa
        Mar 3, 2019
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        Address: Don't know, New Delhi, Delhi, 411028
        Website: Watchler.com

        I have order smart watch (G4 nextgear smart watch) on 10th feb 2019 but i received the multifunction waterproof smart watch sportlong 2019.

        Watch order on watchler.com and i have received from presha trading through shadow fax.

        Now no one is responding to return the product.

        They are asking my card & pin details for money return.

        Re,
        Gajanan
        Mar 03, 2019
        Updated by Patil Gajanan         I have received contact number (Manoj Kumar[protected] of Presha Treding.

        He is asking me to share my Debit Card details along with Pin number.

        I have denied to share with him then he is saying I will not get the return money.
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          S
          sandeepsingh11
          from Patiala, Punjab
          Feb 18, 2019
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          Address: 147001
          Website: [email protected]

          Courier boy pick my order but couldn't sent to paytm warehouse so paytm couldn't give my product refund. When i try to call courier boy he asked don't call me i i don't where is your product. Courier boy complete details as shown below

          Courier partner details
          Courier name shadowfax qc courier patiala (Punjab) 147001
          Courier partner name
          Simranjeet singh
          Courier partner contact
          [protected]
          Date of pickup
          [protected]
          Time of pickup
          12:15 pm
          Place of pickup
          Front of hotel flyover
          Patiala, near railway station

          This person pick my order and couldn't send to paytm. He not give any courier receipt to me.
          And couldn't send my order to paytm.
          Please take any legal action for this person
          My paytm complaint no. Is r25822069ta
          Please give any solution of my problem. My refund 1977rs from paytm not process due to this reason.
          Please provide any preferred solution. Please help
          Feb 18, 2019
          Updated by sandeepsingh11           My complaint not resolved
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            S
            Srikant Bharti
            from Noida, Uttar Pradesh
            Feb 17, 2019
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            Website: Smart india electronics products

            I order a smart watch krypton g4 smart watch but it's not real... He was cheat me... I pay my money 1999/-... I want return it but no response he doing... His contact number is fake... The delivery boy say i don't know how to connect him... Please do something... This company name is (Smart india electronic products)..
            Customer care number is-[protected]
            +2 photos
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            Shoce Rong product change
            Reply
            SuHel Ebhrahim's reply, Aug 8, 2019
            Rong product
            SuHel Ebhrahim's reply, Aug 8, 2019
            Rong product
            SuHel Ebhrahim's reply, Aug 8, 2019
            Change order
            SuHel Ebhrahim's reply, Aug 8, 2019
            Plz change order
            My oder number [protected]-1 delivery boy mobile no [protected] collect rs333 instead order value is rs 233 only today not receive my phone call

            smart watch - Comment #3856845 - Image #0
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              S
              Sujitha bittu
              from Bengaluru, Karnataka
              Jan 28, 2019
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              Address: Bangalore, Karnataka, 560076

              I purchased wella professional conditioner from nayka for 555 and due to some reasons I wanted to return it. And they approved my return on 23-1-201 and I got a message saying they will pick up on 24th the next day ie, on 24 I got a notification out for pickup and till evg I didn't receive any call and by night I got a message tried calling u it was not reachable.This continued till today ie,[protected]. I called the customer care so many times no response from their side and the courier boys number is also fake like the guy who's number it was had left job 6 months back and they have provided that number to me.
              Please do something and I want my refund
              +4 photos
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                D
                [email protected]
                from Bengaluru, Karnataka
                Dec 17, 2018
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                Address: 560016
                Website: shadowfax.in

                Shadowfax is a courier pickup services in bangalore. A product of tata cliq is supposed to be picked up. Tat cliq ghas arranged the pick up from this shadowfax service however on 17/12/2018 evening 6:40pm this person came here to pick up all their job is to come and pick the product that's all. However this guy asked what is the reason why are you returning the product. I said this is supposed to be returned and that is why am returning the product that's all i said. He started talking to me ina loud tone yelling "what is the reason why are you returning this.' i asked him are you here to collect the product or are you here to make a scene. He started speaking to me in alod tone.
                View replies
                I have ordered one JBL headset but I got different one so I need to return that product and I want my money refund back as soon as possible kindly issue my money back
                Reply
                nishu sunny's reply, Mar 13, 2019
                I have ordered one JBL headset but I got different one so I need to return that product and I want my money refund back as soon as possible kindly issue my money back
                Plz my order is return so [protected] my no

                delivery executive tried to start fight with me. - Comment #3464574 - Image #0
                Reply
                Boby Das's reply, Jun 18, 2019
                Products is not good
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                  E
                  Elsa kappan
                  from Chennai, Tamil Nadu
                  Nov 1, 2018
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                  delivery delayed

                  Website: shadowfax.in

                  I ordered (prepaid) a phone cover from bewakoof on 17th October and the delivery was to be done on 30th October by shadowfax delivery service. I tracked my order, they keep rescehduling my date. They have rescheduled more than 3 times now. And when I call them they are very rude, and they say they can't deliver as they are not in that area .I feel this delivery service is fake. Its a prepaid money. Otherwise it would have mattered...
                  +2 photos
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                  S
                  Santa Sapra
                  from Mumbai, Maharashtra
                  Sep 10, 2018
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                  Address: 400063
                  Website: goo.gl/ppavzp

                  Hi! Your Order [protected] from Paytm will be picked by Freelancer Bipin Ojha .([protected]) today. Please keep the item(s) ready.
                  The item did not check the brand or colour and just scanned the courier packet and left. The original is with me and my daughter's activity costume for school has been picked up.

                  https://goo.gl/ppavzp

                  You have picked up my daughter's cloth by mistake...Wrong item picked up

                  Informed the courier company and requested return and pick up of the actual cargo..no update till now.
                  Request some help in this regard as the company does not have any contact no listed.
                  Sep 11, 2018
                  Updated by Santa Sapra                   No update from care team Shadowfax and they are reverting that they have closed the request

                  Dear Santa Sapra,

                  Your ticket - Wrong item picked up by executive [protected] - has been closed.

                  We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.

                  Sincerely,
                  Shadowfax Support Team
                  https://ecomshadowfax.freshdesk.com/helpdesk/tickets/136004
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                    T
                    Tijo Verghis
                    from Bengaluru, Karnataka
                    Dec 20, 2017
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                    Address: Bangalore, Karnataka, 590001
                    Website: Koovs.com

                    Hi,
                    I had purchased product (Jeans) from koovs, on october 24 i received it and i returned on oct 25 because of size issue. On that day the shadow fax courier service sms i got and concerned person came and picked the item.
                    After picking it up i didn't get any acknowledgement message i contacted koovs and shadowfax courier services they are saying they are always investigating and nothing doing from their end.
                    They don't even know where is my product?
                    What t should i do for this fraud services?
                    View replies
                    Dear Tijo,

                    Greetings from Koovs.com !

                    We regret the inconvenience caused. Please mail us your order no. on [protected]@m-eretail.com from your registered email ID so that we can check the details and assist you accordingly.

                    Further, please feel free to contact us on our customer care no[protected] or email us at ‘[protected]@m-eretail.com’ for more clarification or any other assistance. We'd be glad to assist you with the same.

                    Best Regards,
                    Team Koovs
                    Reply
                    Hi Koovs,

                    Still I didn't get a refund or proper answer from both your sides
                    Reply
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                      S
                      snehal bhatt
                      from Mumbai, Maharashtra
                      Jul 26, 2017
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                      Address: Surat, Gujarat, 394105

                      I am writing on my sister's behalf bhatt nirali,

                      Someone had made an account his number is :[protected]

                      And using address : 159/160 govind park society, near utran railway station, in front o[censored]tran lack garden, surat 394105

                      Mirraw ref no : m[protected]

                      And using name : bhatt nirali,

                      We have not created the account so account linked with[protected] have nothing to do with us.

                      Please take care of it
                      +1 photos
                      View replies
                      My product is not coming i am replace my product plzz sent me my product urgent your service is very slow
                      my order no. is 95115013_1
                      95115013_2
                      mobile no. [protected]
                      my email id is . love [protected]@ gmail.com
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