Shadowfax Complaints & Reviews

I had ordered one Lehenga set from Ajio. The picture in the Ajio shows a fully stitched lehenga with choli and and dupatta. It was a free sized product so the one I received is a semistitched product. The blouse was not stitched its pieces of clothes was just attached with the skirt, and skirt was also semistitched and I also received the dupatta. First time when I tried returning the delivery person couldn't pass the quality check saying it did not match the picture. I complained to Ajio customer care. I have send so many emails with pictures attached and they had verified also. Then I applied for 2nd return but still failed to accept due to same reason quality check failed. Third time also applied then again failed due to the same reason. All these times I had contacted Ajio and kept on sending emails and they found the product was right and verified too. The product I received did not have price tag and brand label. I had received it such a way and I already mentioned that to Ajio. Only the delivery guy can't accept it.

Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently... So Kindly Speed Up and Deliver My Order Today Itself as i Have not Received My Order Since 10 Days after Reaching the Destination.

Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently... So Kindly Speed Up and Deliver My Order Today Itself as i Have not Received My Order Since 10 Days even after Reaching the Destination.

My item for return was picked up on 26 aug and now is 31 Aug but till now no update. I complained them by but after that noone picking up their phone. The delivery boy misbehaved me because I was 5min late. Let that go. But I need my refund

Order ID: FN[protected]

Shadow fax tracking ID: SF[protected]AJI

It's been 5 days it reached final delivery station. But till now the product is not out for delivery.

What the hell happening from your end. WORST COURIER SERVICE EVER.

If you people didn't deliver my order then I'll post in social media and create a legal thread which will lead to loss of your reputation.

Thanks and Regards
Prashanth Hanumanthu

I ordered medcines from some pharmacy company for my dad sake.Actually they have to deliver yesterday itself but still its showing same place .My order is not at all moving from that place so.Im complaining about that

Hi, today (29th August 2023), a courier came to my house through ShadowFax courier for Cash of Delivery amount of Rs 299. Since I had not ordered anything, I enquired which site the order was from and the courier boy Santhosh, mentioned it was from Glowroad. Now, I haven't even heard of this site leave alone ordering anything from there. When I mentioned the same to the delivery boy, he got very aggressive and started using abusive language. I told him it was an incorrect delivery and he needs to take it back, upon which he started demanding me to share OTP. Due to the fraudulent nature of the world we live in, I did not deem it fit to share OTP with any stranger, but told him I can speak to his registered office/management and explain the same to them. Upon hearing this, he became very aggressive and started recording through his video camera. On seeing this, I closed the door and then he started banging the door and ringing the door bell again and again. I opened the door and again told him to let me speak to his management if there was any concern with the return; but to no avail...he was just interested in recording. This is highly unprofessional, unethical. I am a regular online buyer and this is the first time, such an incident has occured. Besides being an invasion of privacy, this is actually very scary and questions the intentions of Shadowfax delivery agents. They should really hire better staff and before just turning up at the door, first call and confirm to enquire whether the order is actually correct or not. This was a very bad ordeal indeed and pure harassment. Hope Shadowfax looks into this issue very seriously. I also question the site glowroad, how they could just send a product that I have never ordered. Looks like this is another scam to make a fool of people. Hope the concerned authorities look into this matter and do the needful. Thanks

Order ID BA2CN[protected]

Tracking ID SF[protected]KAO

Ordered from Kartrocket_Air

My Order is still not delivered . Your Delivery Partner has not attempted any delivery and no calls been made to me and still it is been updated as Customer not reachable .

Delivery was suppose to be done on 17th August and everyday it is been delayed by customer not contactable . Infact the Delivery Person number is [protected] Khan Shad is continuously switch off since 17th August .

Hi, Today i got an order delivered but i havnt ordered anything feom anywhere so idk what was delivered and i paid for it. i need refunf aand that item to be picked up.

Dear Concern

I have received a call from your delivery boy on 13th August on Sunday saying that I am on leave for 4 to 5 days and won't be able to deliver your product, ans since this delivery address is of my office, so I requested him to deliver it to the next door medical shop for which he asked for OTP and I, by trusting his words, provided him with the OTP in order to receive my order.
But today when I went to collect my order, the shopkeeper said nothing is been delivered to me by your name.
This is for the very first time this kind of fraud took place with me.. Highly unprofessional and fraudulent company.. Though the order was worth Rs 171 only but how one can be a delivery person when he has a habit of Stealing orders.. I mean I order from different platforms and at times I get deliveries on sundays too but no one has cheated the way your company did..
Highly shameful and pathetic..
My Address is 108/3 Chander Nagar Dehradun.. You are requested to Fetch the details of that delivery boy and ask him whom has he delivered the order to.. Else I'll file a complaint against your company
Attachment is for your reference
Shalini Verma
[protected]

I placed a return order of Decathlon AWB R[protected]DCN which was alloted to Shadowfax rider[protected] and pickup date was 11 August, 2023.

I kept my parcel on the chair as I wasn't available at that time. The rider took wrong parcel (Ajio parcel) and left decathlon parcel there. Later when I got to know, I called the rider back and informed him to get the parcel exchanged but he cut the call and now I'm unable to contact him.

The parcel he took was supposed to be taken by other delivery person. Now I'm unable to return that parcel.

I request you to kindly send back the delivery person with the same parcel. And kindly provide contact details of the delivery person.

AWB NO - [protected]
Email id customer - [protected]@gmail.com

I, Ayan Bhowmick joined shadowfax as a delivery partner by paying onboarding fee ₹699.I delivered 2 orders on 1st day.Then I wanted to withdraw my earnings but they told me you need to complete 5 orders.I completed 5 orders and tried to withdraw my total earnings.But they again held my payout and not helping me also.They are just giving me false hope like- that your earning will be credited to your bank account tomorrow.Now I just want...

Hello Team

One of you delivery boy of shadowfax has taken my parcel and he is not updating the pickup in system from last 3 days i called him and he said i am on leave and making excuses his name is Mr Naresh.
Meesho AWB SF[protected]FPL. Shadowfax rider [protected].kindly contact hime and advice him to either give my parcel back to me or update it on site i have given him the code also

Dear Sir I want to delete my shadow fax ID . In your app there is no option to delete . So please delete all documents and personal information and make me ensure no misuse of our documents in future....

Order placed on Ajio on 11th July 23 and product dispatched via Shadowfax and sitting in Bangalore from 14th July, as per Ajio app it was to be delivered by 17th then delayed to 19th and now 21st July 23. Shadowfax doesn’t have any contact where customer can find out the actual status. Been 6 days fighting with Ajio and Shadowfax for the status however no reply on delivery. Tweeted enormous times to Shadowfax sent emails to them, no...

..i have ordered a kurta set from meesho...but after trying that I didn't liked the kurta set.. so i initiate the return..after 1 week the order has picked up and not updated in the app ..its showing pickup failed and another day its showing pickup cancelled by partner...i called the guy who came to pick up my order he said will update it after reaching office..now its 5th day since order picked up .. now he is not responding to my calls... I want to get it updated or return it to me as well.. passing days now i am unable to return that order in any way waste of time and money..this is my first experience with any delivery/pickup partner.. this is very Pathetic..

I request you to return my order to me as it is..
Pickup partner contact no - ‪+91 [protected]‬

I am uploading the picture of who picked up my order and what i ordered then wanted to return but unfortunately its not done by the mistake of that guy came from shadowfax..

Hello...the guy came from shadowfax and picked up the order but he didn't update the status... When i called him he said i will update it after reaching office ..4 day before he picked up the order and now he is not responding to my calls..order picked up on 12july and in the evening its showing pickup failed

I am attaching the photo of that guy picked up my order and what i ordered

Contact number of pickup guy : [protected]

My order is from AJIO, Is has reached near me hub on 12th of july and yet the delivery has not been done. Everyday they extend the delivery date by 1 day and this is not a good service towards the customers, it is taking them 4 days to deliver my order. I am not understanding the problem here. every morning I get a pop up saying item is shipped and will be delivered next day, what is this service actually. Utterly disappointed. Waste of time

Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL
and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.