Shadowfax Complaints & Reviews

I have a return parcel of Meesho.

Retrun traking id dtd 13.05.2023: R[protected]FPL

Shadowfax assigned for pick up but executive not coming for pick up and saying no. your team us cancelling my request by mentioning wrong reason that customer wants to cancel.

till date parcel not picked up.

now return window closed on meesho. because of your useless logistic services, i have lost my money.

I have returned product with tracking ID R[protected]AJI on shadowfax on march 29, but ajio reshipped me product with tracking IDR[protected]FPL from shadowfax, when I tracked this on shadowfax it asked for OTP with registered no.79XXXXXXX6, my registered no. is83XXXXXXX2, bcz of this I haven't recieved refund I have recieved someone else's product, please check where is my product also check qR[protected]FPL who's product is this provide correct information n correct product which I have returned to ajio so that I can get my money refund, bcz of your mistake I lost my money

No update available where the product is ? Showing in transit ...delivery date was 15th...but customer not received it...please deliver the courier

Customer name - Abhilash
Tracking id - SF[protected]AEP

My order number is SF58847602FPL.
It's a cash on delivery order. Delivery partner scammed me. After delivering the product to me, he updated the status as order canceled. I want to return the product but I'm unable to do so as the status is updated as canceled. His contact number is [protected]. If I call him again and ask him to change the status as delivered also, he is not responding back.
Take action against him and change my order status as delivered at the earliest.

Hai, my name is Bharadwaj and I'm a rider of shadowfax from hyderabad, I have this type of service not responding to riders late response, and getting extra distance for every order, always long distance orders no updates worst service I have ever seen please update the app and don't give extra distance.

Literally, for every order we are getting extra distance and very long distance orders 😡😡😡

My mail id : [protected]@gmail.com

Sir, My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible .. Since it is really Urgent.

I ordered a dress from meesho.It says that it'll be delivered in 4 may. Today is 1 may. I'm out of town for my exam.Delivery boy called me.I couldn't pick up the phone because I was in exam hall.Later I called him back.He started showing me mood.I kept my calm.I told him to cancel the order because I was not in my town.He told me not to order again and cursed me.I would not order from meesho again and tell everyone to do so.You guys don't know how to do business.Quit it.My family has business, even if the customer is angry we don't disrespect them.Today you lost many customers. Delivery boy's phone number -[protected]
Please tell him to behave himself or I will make a complaint in the police for harassment.

Delivery partner is intentionally delaying the product delivery. Even though the product is out for delivery, he won't deliver it. While calling he is saying that he can't deliver your product.Very rude and arrogant delivery partner Sreekumar N.([protected])
Why are you keeping such employees.

Morning I received the sms from shadowfex that the parcel is out for delivery. Afternoon i received the message that it is delivered. It got updated in the app aswell (ajio) . However no parcel was delivered.

Hi,

I had placed return request for 6 articles of Decathlon. The Shadow fax rider picked up all the 6 articles on 15th April, but refund was received for 4 items only. 2 items which are the highest priced in the whole order (INR 1499 and and INR 1999) were not received by Decathlon.
On 18th April, I received msg from Shadowfax that they could not reach me for pick up. Then again on 19th and 21st April, I again got SMS from Shadowfax that a pick up with AWB R28699766DCN is due. The same rider came to pick up and asked for those 2 articles, I reminded him that he had picked those up already and he said he will mention that I am not cooperating for the return pick up, and went away. It has been almost a week and no refund received. Decathlon is saying the pick is not yet successful, while the articles were already picked up on 15th April.

Decathlon Order ID for which refund not received is 15322605.
Other AWBs which were picked up by the same Shadowfax rider were : R[protected]DCN and R[protected]DCN

Please help me get my Refund of INR 3498/-.

"Fraud company with fraud employees"
Tracking id is R[protected]AJI, R[protected]AJI, R[protected]AJI. My all three orders were picked successfully on 12th April.And shadowfax employee stole my all three packets in transit. No customer support

My product Tracking Id is R[protected]FPL Luke boys t shirt picked up by agent on Monday 24/04/23 and he said msg for picked up and refund will be came after i reached at my office and register but till date he has not contacted me and on next day other person from shadowfax came and ask for same pick up and i told him yesterday your agent came and picked up but till date he has not registered now status showing in meesho i cancelled my pick up and i lost my refund and also my product i thought fraud done by shadowfax, kindly help

My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me Since 10 Days, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible TODAY ITSELF.. Since it is really Urgent.

My Order Tracking ID is AWB: SF[protected]HO, The delivery time is taking too longer as I expected so I need the product by 27/04/2023 itself If it is not possible to deliver the products with in that date pls cancel my order.

Sir, My Package AWB NUMBER : SF[protected]FPL Has not yet Delivered to me Since 10 Days, So I Request You to Kindly Speed Up My Package and Deliver it to me as Soon as Possible TODAY ITSELF.. Since it is really Urgent.

Sir, Kindly Speed Up My Package AWB NUMBER : SF[protected]FPL and Deliver it to me as soon as possible TOMMOROW ITSELF ... Since it is really Urgent . Also, Kindly Update the Status of my shipment.

Mera parsal mujhe nh mila hai abhi tak.
Na call aaya na msg or delevered bata rha hai. Prepaid order hai
Mujhe mera parsal chahiye.

I have ordered an Shirt but it was taking too much time to get delivered in my address. So, please it's my earnest request to a you that resolve my problem immediately.

I did not receive my package which I ordered on Faith & Patience. However, it shows that the package is delivered by shadowfax[ tracking id: X84265412] . Kindly resolve this by delivering the package asap or please facilitate in applying for refund for this order was pre-paid.

Hi,

I had placed Ajio order: FN[protected] which couldn’t be delivered due to some unforeseen logistical constraints.

Payment was made to Shadowfax tracking number SF[protected]AJI of Rs 708 via Google Pay.

Now order is also not Fulfilled nor the amount is refunded. Multiple attempts were made to contact via call center and no response.

Pls help with Refund